Third Generation HVAC التقييمات

The communication was great the quality of work and install was great. I would recommend this company if you want quality work

We had an A/C condensation plate that leaked through our ceiling and all over the house. We tried to go through another company our home warranty company assigned to our claim. That company was horrible.... so my husband called Third Generation! They came out same day, did not oversell us or try to commit us to work that didn't need to be done. They were quick, reliable, honest and so helpful in a stressful situation! Hopefully we don't have further issues with our A/C, but if we do, we feel very secure knowing that we found Third Generation for all our service needs.

Third Generation is the best!!! It's Friday afternoon on a holiday weekend. I called with an emergency. She had the techs there in an hour!! Sierra is amazing!!!They are honest and extremely nice!! Highly recommended!!!!

The owner of this company, Sierra, does not have any business ethics and lacks communication with her employees and clients. The charges are not explained thoroughly from the "get-go" so you need to follow through on your own and ask tons of questions! Installing thermostats is one price, checking the air conditioners is another price, installing filters another charge and so on and so on. $700+ dollars later with a date to come back for maintenance that is not confirmed would be another charge!!! Find another company that is up front about the end cost. Awful customer service!!!!

If I can chose 0 stars I would. Bunch of rip offs! So disappointed in the behavior of the owners, very unprofessional techs and just outright incompetent. I can't believe instead of fixing the problem they chose to blame the customer, Me. If they couldn't fix my AC they should've just said that! Its one of the worst heat waves ever in Southern California and Ive been without an AC for 3 days and every day one of their techs came out and nothing was fixed. Now today, two techs came out and only made things worst and fixed nothing!! They know its hot and people are vulnerable and they will take advantage of the situation. I have never had business owners repeatedly text me (the customer) rude and inappropriate messages. Its unreal! And for their techs to be awful human beings and mock me and say inappropriate things after I asked them to leave, yes I have proof. My security system recorded their nasty and terrible behavior. I told the owners Rick and Sierra about this and never got an apology. If anything, I got more inappropriate text messages from them. I NEVER want anyone to go through what I did. Please, Please, Please do not do business with this company.

Save yourself some Money, Time and Heartache and move on to the 4th Generation cause these guys will Nickle dime you all the way!