Categories Home Services Water Damage Restoration Service The Restoration Group
The Restoration Group

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The Restoration Group Reviews

EXCELLENT rating
5.0
66 reviews Verified
The Restoration Group
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Reviews ( 66 ) 5.0

John Blannett
John Blannett
2024.12.04
Excellent Work_Scott,John and Tim are knowledgable,professional and extremely competent.Recommend with no reservations! Jack/Alice
Reply from The Restoration Group 2024.12.05
John, Thank you for review! We're glad our team was able to provide such a positive experience for you. We appreciate your recommendation!
Shal S
Shal S
2024.12.03
Extremely pleased with the services of TRG. Tim, Scott and the entire team did an excellent job. They were prompt, professional, and thorough. Very highly recommend!
Reply from The Restoration Group 2024.12.04
Shalini, We're glad our team was able to get to you quickly and start the drying process. Thank you so much for taking the time to write a review!
Michele Whetzel
Michele Whetzel
2024.12.02
They came quickly when we had a flood, found all of the water, and dried it all out. They left the equipment and kept checking on it until all was clean and dry.
Reply from The Restoration Group 2024.12.04
Michele, Thank you for your review! A quick response is critical when dealing with water damage and we're glad our team was able to respond accordingly. Thank you for being available for our techs to continue monitoring the situation. Though we hope this doesn't occur again, please reach out again in the future.
Robert Russell
Robert Russell
2024.11.09
4 years ago I had a major roof failure. Including major water damage. TRG came out and did a complete assessment. Temporary protective measures. When the job was finished you couldn't tell I had such major repairs. To this day it's as though nothing ever happened. So, this week I found an unknown water problem in the ceiling of my dining room. TRG came out and again did a complete inspection. Now waiting for final repair. I have complete confidence. Not worried at all. Update coming.
Reply from The Restoration Group 2024.11.09
Bob, It was so great to hear from you! Thank you so much for sharing your experience and trusting us once again. I’m confident you’ll be just as impressed as before. - Alexis
Pete Renzi
Pete Renzi
2024.09.06
We recently had a plumbing failure that caused significant damage. TRG came in and handled it! Great local company that kept us informed through out the entire process. Work was completed in timely fashion. Our project manager Josh was great to work with. I can't thank them enough for all their help. We have never had anything like this. Our insurance company recommended using some large national company that never called us back or showed up.. TRG to the Rescue! ... Great company! Highly recommend them
Reply from The Restoration Group 2024.09.06
Pete, Thank you for taking the time to write a review for TRG! We are proud to be a local company serving our community and are glad to hear that reflected in your review. We share your opinion that Josh is great to work with and we hope you'll reach out if you ever have need of TRG again.
Erin Swanson
Erin Swanson
2024.07.21
Luis and his team are unmatched and Scott is a godsend. Best in the game. ⭐️⭐️⭐️⭐️⭐️
Reply from The Restoration Group 2024.07.24
Erin, Thank you for taking the time to leave such a positive review. We're so proud of our mitigation team and agree that Scott is a godsend in difficult situations. We hope you'll reach out to our team again in the future. Thank you!
kate fleming
kate fleming
2024.07.09
Really appreciate that they checked our issue out the same day I inquired about it even though the job was probably a little small for the type of work they do. Excellent communication throughout the whole process and gave us peace of mind that the work was going to be done well in a timely fashion (which it was).
Reply from The Restoration Group 2024.07.09
Kate, Thank you for taking the time to leave a review! TRG has grown because we serve our community. Regardless of the size of the project, we provide the best service possible and are glad that you had that experience as well. Disasters, regardless of the size, are temporary, relationships are lasting. We hope you'll reach out again in the future!
Sean McMahon
Sean McMahon
2024.06.12
I am the owner of Activ Pest Solutions in Lewes. We engaged in a business relationship with The Restoration Group about 2 years ago and could not be happier. TRG handles all of our mold remediation work with excellent results. I highly recommend The Restoration Group for all of you restoration needs!!!
Reply from The Restoration Group 2024.06.12
Sean, It means a lot to us to receive recognition from a fellow local business owner. Building strong relationships within our community is something we deeply value, and your words of praise reaffirm our commitment to providing top-notch service to all our customers. If there's ever anything we can do to return the favor or collaborate in any way, please don't hesitate to reach out!
Deb Cole
Deb Cole
2024.06.07
I was selling my home, in a time crunch and very stressed. Much to my relief, I experinced EXCEPTIONAL customer service from TRG beginning with my first phone conversation with Roxanne, to Scott and Tim offering an honest assessment of my crawl space issue, to Isaias and Bryan getting the job done right. They are good folks offering great service.....doesn't get better than that!
Reply from The Restoration Group 2024.06.12
Deb, We're so proud to hear that you received excellent service at each stage of your project. Thank you for taking a moment to share your experience with TRG!
ErinAnn Beebe
ErinAnn Beebe
2024.06.06
I have referred TRG to many friends, family, and clients and everyone is always impressed by the company and their service! It is wonderful to have a remediation expert I can count on to take care of me and my referrals.
Reply from The Restoration Group 2024.06.07
ErinAnn, Thank you so much for leaving a review! We appreciate the relationship we've been able to build over the years and are always thankful for every referral you send to us. We truly believe relationships are lasting and hope ours will continue for many years!
George Dorman Jr
George Dorman Jr
2024.06.03
Great company and excellent people to work with. We had a pipe break and flood our house after having another company come in and just make a mess TRG came and saved the day. Scott,Brian and Luis have done everything and more to help my wife and I through the process of getting our home and life back together. We are both seniors and disabled and we highly recommend The Restoration Group. And thank you guys for everything.
Reply from The Restoration Group 2024.06.06
George, We're proud to know that TRG made you and your wife feel supported and valued throughout the process. Thank you for recognizing the individual members of our team! Should you ever need our services again, please don't hesitate to reach out.
Millicent Van Norden
Millicent Van Norden
2024.05.31
I have had the pleasure of contracting with TRG several times this year. Not only is the work outstanding, they stay on schedule and are always available to communicate and answer questions. My experience with them has been exceptional. They will continue to be my first call for all contracting needs.
Reply from The Restoration Group 2024.06.06
Millicent, Thank you for taking a moment to share your experience with TRG. We truly believe that "disasters are temporary, relationships are lasting", and appreciate the relationship we've been able to build with you. We look forward to assisting you in any way in the future.
Russell Weaver
Russell Weaver
2024.05.31
The Restoration Group is helping with a major upgrade project that has been underway for about a year taking place a multiple locations across the state. They have been awesome to work with. From the initiation phase they were responsive and fully understood the scope of work. The project manager is very detailed, and the onsite team execution of tasks is outstanding. They work well together with the other contractors that are part of the project team, and have this project ahead of schedule. I value the relationships that have formed due this project and will definitely use them again on future projects.
Reply from The Restoration Group 2024.06.06
Thank you for your review! We appreciate every project you send our way and will continue to maintain the level of attention and craftsmanship you've come to expect. We look forward to continuing our work with your organizations.
Milford Senior Center
Milford Senior Center
2024.05.29
The Restoration Group has completed several jobs for our center, all of which have been completed quickly and with a high amount of care. Roxanne is professional and accommodating and is a pleasure to work with. John occasionally stops by when he's in the area just to check in and see how things are going. This personalized treatment is why TRG is our "Go To" contractor for all types of repairs, updates, etc.
Reply from The Restoration Group 2024.06.06
Thank you for your review! We love having a local partner in our community and will continue to strive to meet your needs and expectations. Thank you for supporting our team!
Jennifer Scalia
Jennifer Scalia
2024.05.29
The Restoration Group was so great! They offered, fast, flexible and knowledgable service. The team who did our eval was prompt and took the time to educate us on the best next step. No corporate sales pressures!
Reply from The Restoration Group 2024.05.29
Jennifer, Thank you for taking a moment to leave us a review! We want to empower our clients by providing accurate and useful information so that they can make the best decision for their home and family. We're glad to hear you had a great experience with TRG!
Megan Rothermel
Megan Rothermel
2024.05.08
The TRG Company exceeded our expectations with their exceptional service and attention to detail. Following a troublesome roof leak, they efficiently repaired our plaster ceiling and walls in several rooms in our home. What truly impressed us was their ability to seamlessly match the texture on the walls and smooth out the ceiling, resulting in a flawless finish. The paint job they executed is of excellent quality, leaving our home looking brand new. Overall, TRG's professionalism and craftsmanship make them our top choice for any future repairs or renovations.
Reply from The Restoration Group 2024.05.08
We appreciate your review! We love hearing that the workmanship was consistent with our company expectations. Client satisfaction is crucial to our business and we're thrilled to hear you are happy with our work. We look forward to any repairs or renovations you may need or be able to refer.
Scott Doughty
Scott Doughty
2024.03.13
My wife and I contracted with TRG to restore our kitchen and master bathroom after succumbing to water damage from the tenants unit above. Scott R. from TRG worked directly with our insurance company, which was a lifesaver, John M., completed the initial site inspection, while Justin E., managed the project, ensuring that we were made whole. Yes, the process took awhile, no fault on TRG'S part, but TRG stuck with us throughout the entire process. They even collaborated seamlessly with the company who completed the water mitigation process, effectively and efficiently. My wife and I were so impressed that we even asked TRG to complete an additional project for us as well. Without question, if needed (hopefully not), we would immediately reach out to TRG again. In a stressful situation, TRG helped lower our overall anxiety and assisted us in all aspects.
Reply from The Restoration Group 2024.03.13
Scott, Thank you for your review! We say "Disaster is temporary, relationships are lasting" because we believe it. We look forward to working with you and your wife on other projects in the future, hopefully less stressful ones.
Esther Lederman
Esther Lederman
2024.03.09
Our home suffered extreme heat damage due to a huge fire in the house next door. The vinyl siding on our house which faced the fire had completely melted and was hanging in shreds, along with cracked windows and other damages. We were very concerned about further damage in regard to the coming rainstorm. Shortly after calling and speaking with the representative, Roxanne Murray, a team was quickly dispatched to our house wherein they removed the damaged vinyl siding strips and applied protection sheets to all the exposed wood. Marvin and his crew were quick, efficient and skillful. From the first on-site meeting with Scott Reynolds he was straight forward, people friendly and knew how to skillfully assess and handle the situation as well as explain the process to us. We were very impressed with the speed and efficiency of everyone involved and would highly recommend The Restoration Group to anyone who finds themselves in a similar situation.
Reply from The Restoration Group 2024.03.12
Esther and Jerry, Thank you for your review! We're glad you were able to make connections with our team members and that they guided you through the process quickly and efficiently. We look forward to any referrals you may have in the future and thank you for your business!
Estelle Murray
Estelle Murray
2024.03.06
The Restoration Guys came in timely fashion and removed wet insulation, vapor barrier, and ductwork that had become extremely soaked due to an unknown waterleak. They came in removed and replaced everything within two weeks time. My 86 yr old mother-in-law was informed along the way of each step and is very pleased. I would highly recommend this company for any needs that you might have now and in the future. I know we will be using them if we need too again. Roxanne Murray was instrumental in the organized way that this project was handled. From start to finish she was there to answer any concerns that came up. Very timely and efficient. Would definitely use and recommend TRG for any other issues that might come upon our properties
Reply from The Restoration Group 2022.12.14
Estelle, it was a pleasure to work with your family. Thank you for your review!
Pamela Cannon
Pamela Cannon
2024.02.15
We were looking for a contractor to put insulation in the crawl space at a rental. After searching the internet for insulation contractors we finally got a couple of people to look at it. One left the crawl space door off and it was snowing. Needless to say I would never get that contractor and the other never got back to us. I text a friend and she recommended Josh at The Restoration Group. I called Josh and he went and looked at the job and text me a quote. I signed it and the following Monday they were there and completed the job. They texted when they were finished. Wish I had known about them sooner. It would have saved much frustration and stress. I will definitely be using them again. Thank you Josh and The Restoration Group for all your help.
Reply from The Restoration Group 2024.02.16
Pamela, Thank you so much for your review. We rely on reviews like yours to help our community learn about our company and our services. Hopefully, this will reach someone else who is equally frustrated. We're glad we were able to help with the crawlspace and look forward to working with you again.