Categories Travel & Vacation Tour Operator Tucanes Tours
Tucanes Tours

tucanestours.com

Tucanes Tours Reviews

EXCELLENT rating
4.7
197 reviews Verified
Tucanes Tours
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Reviews ( 197 ) 4.7

Katherine Grady
Katherine Grady
2024.12.07
Overall we had a great experience - we did the horse riding on one day and the tour of the park on another. We really enjoyed the horse riding and it was one of the highlights of our trip to Costa Rica. However just a couple of points to help decide if this is the right activity for you. Firstly, the terrain is uneven with some steeper sections so it is not always the smoothest ride; for us that was quite fun and felt authentic but if you have mobility issues etc you may find it more challenging. Equally at the waterfall it was a slippy climb down and I definitely think you need to be reasonably stable on your feet. However it was a fantastic swim in the waterfall plunge pool! Or you could just dangle your feet in if you didn't want to go fully in. It was about an hour's ride each way. We are both beginner riders but if you are really nervous about horse riding you might want to go along the beach instead. The horses seemed well cared for and content. We had a lovely lunch back at the farm - one of the nicest casadas we had in Costa Rica! Our guide through the park (Jeremy) was really knowledgeable and we saw so much - including an anteater which was not something we had seen elsewhere! His enthusiasm and love for the area was obvious, but he did have quite a large group to manage which made some parts feel a little rushed. The beaches in the park are as amazing as everyone says so bring your costume for a quick dip in the middle of the tour.
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דן שאיוב
דן שאיוב
2024.10.25
denis acuña
denis acuña
2024.08.30
Ye L
Ye L
2024.08.05
Did the Manuel National park tour with Carlos, very charismatic and knowledgeable guide. Breakfast and lunch were both included and tasted good. Had an hour at the beach which was well timed. The vehicle was also very comfy. Would love to do tours with them again.
John Hoskinson
John Hoskinson
2024.07.07
Great guides and a fantastic trip!
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Christian Corby
Christian Corby
2024.06.30
Jeremy was an awesome tour guide. Very knowledgeable and helpful.
Christina Mccain
Christina Mccain
2024.06.29
We thoroughly enjoyed our guided tour of Manuel Antonio! Our guide was very knowledgeable and worked hard to help find animals despite the rainy day. The breakfast and lunch provided were delicious.
Sandy Popp
Sandy Popp
2024.06.24
This was my family's first time white water rafting, and we had a wonderful time. My ten year old daughter was very nervous but our tour guide helped to keep her calm and make her feel safe. He was also hilarious and kept us laughing the whole time. We loved his team spirit (pura vida paddle high fives). The guides also took time to tell us about the area on the drive to and from the river enjoyable.
Olivia Beck
Olivia Beck
2024.06.10
The river rafting in Rio Savegeres was incredible. Absolutely my favorite part of my trip to Costa Rica. Our guide Josue was incredible and made our experience unforgettable. I would love to come back again.
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Lucy
Lucy
2024.06.09
Absolutely amazing tour booked through them! We were staying in Jaco without a car and wanted to visit Manuel Antonio. Not only did our tour include transportation, park tickets, and guide, it also included a typical CR breakfast and lunch at their restaurant in Quepos. We could also leave items on the shuttle. Our tour guide was Jeremy that day, and he was incredible at finding animals and explaining things to the group. He was efficient as well with taking photos on the telescope–instead of individuals lining up to take photos, he took care of it for us and sent everything in a Google Drive right after the tour. We could actually enjoy all the sloths, birds, coatis, iguanas, etc. Depending on your group's speed, you also could get more than 20 min at the beach (we got over an hour!). Wear your bathing suit under to make the most of the time. 100% would recommend this tour through them especially if you're in Jaco without transportation!
Belen Rodriguez
Belen Rodriguez
2024.05.23
Hicimos la visita guiada por el Parque Nacional Manuel Antonio y la verdad es que genial, nuestro guía nos ha enseñado un montón de animales que sin él no podríamos haber visto, luego nos explicó detalladamente las distintas rutas de la playa, y la verdad es que ha sido en todo momento súper atento y muy agradable! Lo recomiendo mucho!!
Luke Lewis
Luke Lewis
2024.04.04
We did the kayaking tour in the mangroves. Aside from the transport bus being in pretty bad shape (the door couldn’t open properly so you had to squeeze through it to get on). The bus then crashed into a ditch and i suffered a knock to the head for which our guide’s response was ‘me too’. For the kayaking itself I went with my kids who took a bit of time to get used to the kayak. The guide didn’t offer any advice and just left us to fend for ourselves. Not safe at all - there are better operators at much better prices available.
Reply from Tucanes Tours 2024.04.26
Dear Luke, thank you for sharing your feedback with us. We're truly sorry to hear about the challenges you encountered during your kayaking tour. Your safety and satisfaction are our top priorities, and we apologize for any inconvenience caused by the condition of the transport bus and the incident you experienced. We take incidents like this very seriously and have addressed them with our team to ensure they do not happen again. We appreciate your input and will use it to improve our services in the future. If you have any further concerns, please don't hesitate to reach out to us directly.
Zorek
Zorek
2024.03.11
Super recomendable tour nocturno! Vimos terciopelos, rana ojos rojos, gecko, y un sin fin de insectos!
Reply from Tucanes Tours 2024.04.26
Thank you so much for your fantastic review, Zorek! We're delighted to hear that you enjoyed our night tour and had the opportunity to see some of Costa Rica's incredible wildlife. Your recommendation means a lot to us, and we hope to welcome you back for another adventure soon!
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Lee C
Lee C
2024.02.28
White water rafting experience on the morning of Feb 25th was amazing. The guides are energetic, informative, passionate about their jobs, naturists and gave us lots of great insights into the local way of life, animals and fauna. The guides made the transit to the river really fun and engaging. All the guides spoke good English and were talkative. Our rafting guide was Miguel, who was super skillful and made us feel incredibly safe, allowing us to fully enjoy the experience. Highly Recommend, Pura Vida.
Reply from Tucanes Tours 2024.04.26
Thank you for sharing your fantastic rafting experience with us, Lee! We're thrilled to hear that you had an amazing time on the river with our energetic and passionate guides. It's wonderful to know that Miguel ensured your safety and made the experience unforgettable. We appreciate your recommendation and look forward to welcoming you back for more adventures in Costa Rica soon! Pura Vida!
Bernardo Cogollos Rosell
Bernardo Cogollos Rosell
2024.01.09
Hemos realizado un viaje desde Manuel Antonio a Guanacaste con el mejor conductor posible. Persona increíble, sonriente, amable y con una conversación excepcional. Haciendo muy ameno un viaje de 5 horas. Vehículo muy cómodo y con wifi incluido. 09/01/2024 PD: Si lo lees, saludos desde España!
Reply from Tucanes Tours 2024.04.26
¡Gracias por tu amable reseña, Bernardo! Nos alegra saber que tu viaje desde Manuel Antonio a Guanacaste fue excelente y que nuestro conductor hizo que la experiencia fuera aún mejor con su amabilidad y conversación excepcional. Nos esforzamos por brindar un servicio cómodo y agradable, y nos complace saber que disfrutaste del viaje en nuestro vehículo con wifi incluido. ¡Saludos desde Costa Rica y esperamos verte de nuevo en el futuro! ¡Pura Vida!
Stephanie Roberts
Stephanie Roberts
2024.01.07
We did a night tour with Brenda and it was all around a great experience. They answered all our questions in advance quickly and easy via whatsapp, pick up was smooth and Brenda was a lovely, knowledgeable and customer oriented guide. Highly recommend this night tour if you are planning to do it. Great customer service
Reply from Tucanes Tours 2024.04.26
Thank you so much for your great review, Stephanie! We're thrilled to hear that you had a fantastic night tour experience with Brenda. Providing excellent customer service and creating memorable experiences for our guests are our top priorities. We appreciate your kind words and recommendation. We look forward to welcoming you back for more adventures in the future! Pura Vida!
Kunbi Gagnier
Kunbi Gagnier
2024.01.06
Just WOW! We wanted to go horseback riding in the jungle and this tour was just amazing. First, we were really lucky to have the guide just for ourselves (my bf and I) and HUGO made our experience just wonderful. He was kind, polite, caring, excellent teacher and he made sure we felt safe during the whole trip. He taught us some interesting facts about his village here in Costa Rica (named Londres) and it was just so pleasant to have him as a guide. Half way through the tour, we stopped at a magical spot to swim and Hugo took pictures/videos of us. To finish this amazing day, we were taken to the Tucanes Tour's restaurant where we had delicious chicken. See pictures to give you a taste ;) WE HIGHLY RECOMMEND THIS TOUR and if you get HUGO, well I guarantee you you're gonna have a blast and you won't regret it!
Reply from Tucanes Tours 2024.04.26
Thank you so much for your glowing review, Kunbi! We're thrilled to hear that you had an amazing experience horseback riding in the jungle with Hugo. It's wonderful to know that he provided excellent service and made you feel safe throughout the trip. We're delighted that you enjoyed learning about our village, Londres, and that you had a magical swim halfway through the tour. We appreciate your recommendation and hope to welcome you back for more unforgettable adventures in the future!
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NacXshe Travel
NacXshe Travel
2023.12.27
Reply from Tucanes Tours 2024.04.26
Thank you for your 5-star rating, NacXshe Travel! We're delighted to see that you had a great experience with us. If you have any feedback or specific highlights from your tour that you'd like to share, we'd love to hear it! We hope to have the pleasure of welcoming you back for more adventures in the future. Pura Vida!
Brett Baker
Brett Baker
2023.12.21
Went white water rafting and had a wonderful time. Our guide was top notch. Very professional
Reply from Tucanes Tours 2024.04.26
Thank you Brett for your fantastic review! We're thrilled to hear that you had a wonderful time white water rafting with us. Providing top-notch service is always our goal, and we're delighted that our guide exceeded your expectations. We appreciate your recommendation and look forward to having you join us for more adventures in the future. Pura Vida!
Klaudia Laska
Klaudia Laska
2023.12.09
We did the Horseback Riding and Naranjo River White River Rafting combo and we were glad we did! The people were so nice, super funny, we were laughing the entire time we were rafting, our guide was hilarious. The waterfall during the horseback riding break was so refreshing. They picked us up and dropped us off right at our hotel, super convenient! Their restaurant which lunch was included with the tour had delicious food! 10/10 recommend Tucanes Tours!
Reply from Tucanes Tours 2024.04.26
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed our Horseback Riding and Naranjo River White River Rafting combo. It sounds like you had a fantastic time with our friendly and funny team, and we're delighted that you appreciated the refreshing waterfall and delicious food at our restaurant. Providing convenient pickup and drop-off services is just one way we strive to make our guests' experiences seamless and enjoyable. We truly appreciate your recommendation and look forward to welcoming you back for more adventures with Tucanes Tours in the future. Pura Vida!