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Reviews ( 1856 )
Aditi Parmar
2024.12.19
Very friendly warm welcome and help what is desired. Thanks
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Kosi Udeze
2024.12.06
Got a really good pair of sunglasses for a pretty good price and the customer service was eliteee! Nice service
Reply from Turakhia Opticians
2024.12.07
Thank you so much.
Apeksha Jain
2024.11.05
Loved the collection and the service is outstanding!!!
Reply from Turakhia Opticians
2024.11.06
Thank you so much ma’am
Nisha Kumari
2024.11.05
Reply from Turakhia Opticians
2024.12.07
Thank you so much😊
Shweta Tandon
2024.10.24
Meenakshi the optician at Irla is amazing! I have had issues with multi focal contact lenses for the past 3 years and have visited various opticians. I had given up on using lenses at all. I was visiting a friend and had only 3 days left in Mumbai when my friend took me to Meenakshi. She understood my issue, got 3 different sets of multifocal samples and helped me find my number. I ended up ordering and picking up my contacts all within 3 days thanks to her. I would absolutely recommend her and the store.
Reply from Turakhia Opticians
2024.12.07
Thank you so much for your kind words!
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Ratnesh Gupta
2024.10.23
Reply from Turakhia Opticians
2024.10.24
Thank you so much for your 5 star rating!
Bhanu Bhagat
2024.10.07
If I could give 6 stars.. Incredible customer service, delivery and product! I love my new darkies! Did not expect such a amazing product to be delivered with so much care. All authentic ❤️
To be honest all pairs in india were sold off within a week of the launch and guess what! Turakhia to the rescue !! Specially Ordered them for me. Special mention: Rahil, you are a star! 🌟
Don't think just buy 😉🥰🥰
Reply from Turakhia Opticians
2024.10.07
Thank you so much Bhanu sir for your kind words! It was a thorough pleasure to connect with you. 😊🙏🏼
Durganand Thakur
2024.10.04
Reply from Turakhia Opticians
2024.10.07
Thank you so much!
Arun Dhingra
2024.09.26
One of the best opticians in the city. Hashmukh bhai there takes great interest and we always find the best pair of glasses. This has become our family optician now
Reply from Turakhia Opticians
2024.10.07
Thank you Arun sir for your kind words!
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Nimit Shah
2024.09.21
Reply from Turakhia Opticians
2024.10.07
Thank you Nimit sir!
Beryl V
2024.09.16
Sure! Here's a 5-line praise for a store's customer experience:
I am beyond impressed and can rate even a 6 on 5, with the outstanding customer service at this store. Every interaction with Rahil has been prompt, friendly, and incredibly helpful. He goes above and beyond to ensure that every need is met, making the shopping experience enjoyable and stress-free. The attention to detail and personalized service truly sets this store apart. I highly recommend it to anyone looking for a top-tier shopping experience for Eyewear.
Please keep up the good work..
Reply from Turakhia Opticians
2024.09.16
Thank you so much for your kind words, Beryl ma’am. Pleasure was completely ours. 😁🙏🏼
Aprajita Vijay
2024.08.28
The quality , style everything of the shades we bought was top notch
Also the customer service is 10/10 with the prompt replies and timely delivery
Truly a delight shopping at Turakhia!
Special thanks to Rahil for helping us chose better and the correct style that will suit me well! 😊
Reply from Turakhia Opticians
2024.08.28
Thank you so much Aprajita for such a sweet review. 😊
Shubhangi agarwal
2024.08.27
Excellent service and quick delivery!
Reply from Turakhia Opticians
2024.08.27
Thank you so much ma’am. The pleasure was completely ours. 😊🙏🏼
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Narayan Singh
2024.07.29
Reply from Turakhia Opticians
2024.08.27
Thank you so much sir😊
Sudalaikannu Thevar
2024.07.26
Reply from Turakhia Opticians
2024.07.26
Thank you for your 5 star review!
saurabh mhatre
2024.07.26
Reply from Turakhia Opticians
2024.07.26
Thank you Saurabh for your 5 star review.
Rambharosh yadav
2024.07.25
Reply from Turakhia Opticians
2024.07.26
Thank you for your 5 star review!
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Khushi Desai
2024.05.22
Had amazing experience with the delivery of our branded shades. They hold the exclusive piece for us also provided smooth and good service.
Reply from Turakhia Opticians
2024.05.22
Thank you so much Khushi ma’am for your kind words. Your review motivates to push even further. 🙏🏼
Laksh Talreja
2024.05.08
Reply from Turakhia Opticians
2024.07.26
Thank you for your 5 star review!
D KOTECHA
2024.05.05
I have willingly revised my experience, based on my reviews I was been contacted by Turakhia - Ms Krishna, she was very helpful, understanding and requested to visit them to fix the issue. In short time, this was fixed before my travels.
I appreciate them for the hard work and dedication to service the customer, even with negative reviews - they worked hard to make improvements and show their dedication to serve customers and retain their relationship with me as a customer.
I recommend them based on my experience and wishing them all the very best.
Thank you Krishna and Vile Parle team.
Reply from Turakhia Opticians
2024.03.31
Dear Sir,
Firstly, apologies for the issue you have faced and we hope to rectify it as soon as possible. We understand from our records that the order was placed on 17th October 2023 with the prescription from your end. Would further like to understand the issue on hand. We believe you are not based in India and hence we will try and reach out to you on email. We hope to resolve this issue at the earliest.