TWC Home Improvements Reviews

Sam's super! Really friendly and very knowledgeable. He understood our taste and helped us choose well from all the different choices!

Sam was really helpful and took his time to explain to myself and my partner our options. He showed us an example of the product and went through the different funding options throughly. Sam and Liam did their very best to get the very best price for what we wanted. Very happy with the service we have recieved.

Excellent workmanship by Tom and Craig from TWC creating an attractive, solid small sunroom. All that’s required now is some sun!

Despite numerous attempts to get the final paper work through we are still waiting. The whole experience has been extremely disappointing.

Sam Shah was brilliant, explained everything really well and was very knowledgeable about all types of doors. He explained the benefits of the different types and was all round very helpful.

I recently worked with Joe Lachacz from TWC Home Improvement, and I couldn't be happier with the experience. Joe is incredibly knowledgeable about the company's window products and took the time to explain the pros and cons of each option without any pressure. He truly understands what makes a good fit for each home and offered practical advice on the installation process that really helped me make an informed decision. What sets Joe apart is his customer-focused approach. He provided flexible and competitive installation options tailored to my needs, which made the entire process so comfortable and stress-free. Unlike many salespeople who rely on a hard-sell approach, Joe took the time to understand my preferences and guided me toward the best solution with genuine care. If you're looking for someone who combines expertise with an honest, friendly approach, Joe at TWC Home Improvement is the person to go to. Highly recommended for anyone considering new windows—he'll make sure you get the best product and installation experience!

Sam and Anthony from the start of the way TWC Come across we Knew we were interested on having our window Doors changed we were offered a great price and were so happy with the way Sam explained everything. great, guy would definitely recommend thank you.

I had my windows replaced through TWC recently. The whole process was smooth from start to finish . Would like to thank Sam who went above and beyond in explaining the different choices of windows,give us great recommendations and made the whole process very smooth and easy to understand.

3rd time using TWC, service is always fantastic, warm and friendly, great advice, no rush to close a sale. Now have windows and doors from TWC and wouldn’t hesitate to recommend. Thanks to both Sam and Roy today for another great purchase, swift installation date booking and a great price. 👍

Sam was absolutely brilliant very informative and knowledgeable , had a great input and helpe me to suit my needs the best he could . Highly recommended

Really friendly and helpful, able to squeeze us in with short notice. We've only been in our house 3 weeks and are looking forward to having our window replaced before Christmas.

Really lovely man, not pushy at all. Never stay to chat about door services, but did this time as was so nice. Very knowledgeable too.

Sam Shah was very knowledgeable about all the products, service and company in general.

Sam was excellent, very knowledgeable about the products, listened to what the customer wanted and didn’t push the hard sell. Highly recommend Sam

Sam was a great representative. No pushy sales talk and answered all question we had about the products even suggesting ways to save us money by tweeking glass and handle type.

Steve Webb is an absolute gentleman Definitely a genuine

Sam was very helpful and informative.

Fantastic. Very knowledgeable and professional.

Joe was absolutely amazing. Very professional, ready to answer every question. I’m impressed by his knowledge and friendly nature.

I noticed a Land Rover sat across from my house last week, then all of a sudden a salesman gets out and of course sees me in the window and knocks on my door. After initially saying I wasn't interested in a new door or windows(just had our windows replaced) the young salesman continued to force the company prices etc on me. I then said I'm not interested again and said I need to go as my 1yr was trying to sleep and was now crying. The salesmen continued to try and get me for a quote. To finally get rid of him from my front door I gave him my number(stupid decision). Five minutes after I'd closed the door and gone back to my work I then received 4 missed calls from the TWC office. Then to top it off after half an hour the salesmen came back to my door to check I haven't given a false number as I wasn't answering their calls. I made it clear I wasn't interested when he first came to the door and definitely made it clear this time. A couple more calls followed over the next couple of days but I can now say I haven't received any more. This technique and the reviews that say similar would defitnley put me off using TWC, also I live in Bristol, so if I was to use a company it would be local not one from Swindon