UDI

udiwater.com

UDI Reviews

EXCELLENT rating
4.8
977 reviews Verified
UDI
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Reviews ( 977 ) 4.8

AGKNiGHT 44
AGKNiGHT 44
2024.12.10
Fantastic water filter system. Had the system for 2 years and have been impressed the entire time. The service technicians are also amazing and walk you through everything each time they come out so you're never confused and understand everything that you have. Shoutout to Charles for such a fantastic service on Dec 10 2024!
Reply from UDI 2024.12.10
Thank you for your great review! The system really improves everything around the home. Good to hear Charles did a great job providing service. Just call if you need us!
Rune Hammer
Rune Hammer
2024.12.10
Tech was on time, super knowledgeable, had great deals on equipment and replacement was super quick. Will continue to do business with him
Reply from UDI 2024.12.10
Thank you so much for being our customer! Charles does a great job and we are proud to have him on our team. Enjoy the clean water!
Kimberly Stotler
Kimberly Stotler
2024.12.10
Dusty is very respectful of my time and property. Love my United Hydro system and their services
Reply from UDI 2024.12.10
Kimberly, glad you are happy with your investment in the system, it makes a tremendous difference in the home! Dusty is a long time service tech and does a great job, thank you for recognizing his work.
Sarah
Sarah
2024.12.09
I got the UDI water system about 8 months ago, around the time i moved into my home. Coming from using well water for about 25 years and having to buy bottled water to drink and cook with, to now just going to my sink, is a major life upgrade. The system is easy to maintain and if i have any problems i just call and my issue is answered or a service person is on the way. Everyone that was involved in the process were all professionals and I could tell they really like what they do!
Reply from UDI 2024.12.09
Sarah, great to hear how much you are enjoying your clean water. What a difference it makes! Our goal is to WOW our customers with a great product and great service after the sale. Just call if you ever need us!
Warren Moore
Warren Moore
2024.12.09
The system has worked well for us. We inherited it from the previous home owner, but my family has enjoyed the water quality. We had a recent service by Charles, and he was able to correct some deficiencies before they became leaks, so I am grateful for his attentiveness and care.
Reply from UDI 2024.12.09
Warren, good to hear you are enjoying the water quality. Sounds like Charles was able to do necessary maintenance to keep things on track! Enjoy the system and call if you ever need us!
tommy
tommy
2024.12.09
We absolutely love our water filtration system. We are thankful for our tech Charles who was very helpful and knowledgeable and walked me through everything I need to know about how this system works. I would definitely recommend United Hydro.
Reply from UDI 2024.12.09
Tommy, thank for being a customer! The system really does make a world of difference in your home! Charles is a great service technician and I am sure he appreciates your endorsement! Just call if you ever need us!
willie mcclendon
willie mcclendon
2024.12.07
Reply from UDI 2024.12.07
Willie, thank you for being a customer and for your review! Enjoy the clean water and call us if you ever need anything!
Ricky Dalton
Ricky Dalton
2024.12.07
UDI’s customer service goes above to make sure every customer is taken care of. Justin came to my house on a Saturday morning to make sure my issue was taken care of, and that I was satisfied.
Reply from UDI 2024.12.07
Ricky, sorry you ever had an issue to begin with. Thank you for allowing us to try and make it right. We appreciate your business and want you to enjoy the benefits our product provides! Call if you ever need us!
Kody Dickerson
Kody Dickerson
2024.12.06
My technician, Charles was amazing! Super helpful and friendly. Highly recommend!!
Reply from UDI 2024.12.07
Kody, Thank you for your review and comments about Charles. Our customers really enjoy his work! Enjoy your clean water and call if you ever need us!
Teresa Brabham
Teresa Brabham
2024.12.06
Charles was very knowledgeable and Personable excellent service call
Reply from UDI 2024.12.07
Thank you Teresa for recognizing Charles, he does a great job servicing our equipment. Enjoy your system and the clean water for years to come!
Scott Easton
Scott Easton
2024.12.05
Dusty is always on time for scheduled appointments and is always the ultimate professional. If Dusty shows up, I can guarantee whatever problem you had will be fixed! 💯 #Professional #Reliability #ProblemSolver
Reply from UDI 2024.12.05
Scott, thank you for your kind words for Dusty. He is a long time employee who does great work and I am sure he appreciates your review! Enjoy your system and just call if you need us!
Miguel Childress
Miguel Childress
2024.12.05
Charles came by my house and updated my hydro equipment today and he was very professional and knowledgeable about his equipment.
Reply from UDI 2024.12.05
Hi Miguel, thank you for your review! Good to hear Charles did good work for your family! Enjoy your system and just call if you ever need us!
clarissa mcghee
clarissa mcghee
2024.12.05
Charles is an amazing and thorough technician! He’s knowledgeable and helpful. This water system has been a life saver especially when the water advisories happen in town. Would highly recommend!
Reply from UDI 2024.12.05
Clarissa, thank you for being a customer and for your kind words about Charles! I am sure he appreciates it! And you are right, clean water is a game changer! Thanks again for your review!
Knutsford Thompson
Knutsford Thompson
2024.12.05
My service technician Charles was very friendly & knowledge. He explained everything he was doing and what I need to do after he left to ensure my system stays running good. Thanks you, happy holidays 😊
Reply from UDI 2024.12.05
Thank you, Mr. Thompson, for your fantastic review. Charles is a longtime employee and does a great job! Enjoy the holidays and thanks again!
Candice Welton
Candice Welton
2024.12.05
We had our UDI system installed a few months ago. And let me tell you, we LOVE it. And we LOVE the company. From the first knock on the door to the final inspection, everyone we encountered were kind, friendly, professional, and treated us like family. AJ was very good at demonstrating the difference of our water with and without the system with his science experiments. He answered all of our questions, and trust me there were a lot of them. We live in Grovetown, GA and if you know anything about that area, the water is not ideal. Now with our UDI system, we will always have access to the best water around. Thanks UDI!!
Reply from UDI 2024.12.05
Candice, thank you for your fantastic review! Our goal is to WOW our customers with a great product and service. It sounds like the team did a great job with your family and we appreciate the feedback. Enjoy your clean water for years to come! Thanks again.
Amanda Andrews
Amanda Andrews
2024.12.04
Elliot was fantastic and explained everything for me!
Reply from UDI 2024.12.04
Amanda, Thank you for being a customer and for your kind words about Elliott! He is a great service tech and I am sure he appreciates your comments! Enjoy the water and simply call if you ever need us!
Rahul Dutta
Rahul Dutta
2024.12.04
Reply from UDI 2024.12.05
Rahul, as you know, you and your wife did not have time to see our full presentation of what we offer. Unfortunately because of these time constraints, our rep never really had much time with you and your family. I hope you will consider us for your water treatment needs in the future and give us a chance to earn those last 2 stars!
Anthony Martin
Anthony Martin
2024.12.03
Service Technician Brandon Purcell is the epitome of what other Technician’s aspire to be. Brandon was professional, courteous and very thorough. He answered my questions with detail
Reply from UDI 2024.12.04
Anthony, Thank you so much for your kind words about Brandon. He does a great job servicing our equipment, and it sounds like he did excellent work for your family. Enjoy the clean water and simply call if you ever need us!
todd smith
todd smith
2024.12.02
Elliott was our Technician, his communication prior to arrival was great he was thorough with the installation of our reverse osmosis system as well as the inspection of our whole house filter/softener system. Today was the second time Elliott was at the house, he’s welcome back anytime.
Reply from UDI 2024.12.03
Todd, thank you for recognizing Elliott s work, he does a great job. Enjoy the clean water and just call if we can be of service! Thanks again!
Darius Parks
Darius Parks
2024.12.02
Technician Dennis was awesome. Very knowledgeable and great on communication. Also informed us on the importance on our system . I’ve had this equipment for about 2 years and I loved it . And I appreciate the company
Reply from UDI 2024.12.03
Darius, thank you for being a customer these last 2 years. Good to hear you are loving your system. Dennis is a long time employee with us and does a great job, thank you for recognizing his work. Enjoy the clean water and just call if you ever need us!