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Reviews ( 80 )
Alison Pearce
2023.12.20
Update - a couple of days after filing a claim for the missing bag, the seller did agree to send it. It was received quite quickly.
I purchased a Snail ukulele with gig bag at a competitive price from uke universe. The ukulele duly arrived but not the bag. I contacted the seller who replied after 4 days. They said that they had made a mistake on their website and they did not mean to include the bag! They said I could buy one from them as a new order!
I pointed out that once they had made the sale they were obliged to fulfill the order as agreed. They haven't replied and I have opened a claim against them.
I'm astounded that they expect me to simply accept that they won't be fulfilling the original order. Very dodgy practice, beware.
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Grace Baker
2023.06.13
Great Service and Communication. Recommend for fixing string instruments.
Sharon Terriss
2023.06.03
Absolutely brilliant service, was so helpful and set my niece up with her first electric guitar. Absolutely first class service
Reply from Uke Universe
2023.06.03
Thank you Sharon Terriss for purchasing Electric Guitar from us
Ian
2023.05.15
Great, friendly service from a local store. Very happy with the two second hand records bought.
Reply from Uke Universe
2023.05.18
Thank You so much.
Emma Wood
2023.04.06
Lovely shop super helpful we will definitely be back?
Reply from Uke Universe
2023.04.06
Thank You Emma Wood
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Marc
2023.04.06
Great shopping, super knowledgeable and friendly staff.. I'd highly recommend a visit
Reply from Uke Universe
2023.04.06
Thank You Marc
Danny Jones
2023.03.10
Reply from Uke Universe
2023.05.18
Thank you Danny !
Eric White
2023.02.20
Helpful and friendly atmosphere. Brilliant shop
Reply from Uke Universe
2023.06.03
Thank You Eric White
Theocharis Kyriacou
2023.02.20
Purchased a Pono AB. Fantastic and friendly service and lots of advice. Good discount and some free things!!
Reply from Uke Universe
2023.02.20
Thanks for coming down Theo! Enjoy the amazing PONO AB! See you soon. Uke Universe.
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Lem Mellor
2023.02.17
I was fortunate a while ago to visit Uke universe and was pleasantly surprised by the amount and variety of first class instruments. I am a guitar/uke teacher based in Wirral and I found Sam to be both knowledgeable and helpful. He introduced me to two excellent ukes and I was so impressed, I had to have both! I have since referred many of my students to Sam’s shop for their instrument upgrades. The friendly atmosphere in the shop made the whole experience enjoyable and I can’t wait to go back and check his new stock out - Thanks again, Sam !!!
Reply from Uke Universe
2023.02.18
Thank you Lem look forward to having you back in soon. Uke Universe team.
Valerie Mckenna
2023.02.09
A very pleasant experience dealing with Divyesh at Uke Universe. My first choice of uke was unavailable and after a chat I decided to take another look at various alternatives that might suit. I decided on two to chose from and placed my order. I was assured that the ukes would be set up and there would be no problem with delivery and two days later the ukes arrived set up and ready to go. I was so pleased I bought them both and I would be more than happy to deal with Divyesh again for any of my Ukulele needs. Thank you for keeping a smile on my face.
Reply from Uke Universe
2023.02.09
Thank You Valerie Mckenna for buying Ukuleles from us
cps centre
2023.02.08
Lovely shop well worth a visit
Reply from Uke Universe
2023.02.09
Many thanks see you soon!
Wendy Andrew
2023.02.07
Really enjoyed visiting the shop and discovering from scratch ukelele tech. Got good advice for complete musical beginner and choosing most suitable uke that's started me off on a musical interest I never had before.
Reply from Uke Universe
2023.02.08
Thank you Wendy Andrew for buying Ukulele from us
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michelle walkden
2023.02.06
Very helpful and friendly
Reply from Uke Universe
2023.02.06
Thank You Michelle
Linda Dooley
2023.02.06
Excellent service and knowledgeable owner
Reply from Uke Universe
2023.02.06
Thank You Linda Dooley
Cornelis van Biemen
2023.02.06
A wonderful shop. Great collection and choice. The quality and service are excellent. Just great to do visit and do business with.
Reply from Uke Universe
2023.02.06
Thank you Cornelis
Vopiscus
2023.02.06
Great, friendly place with a very nice range of instruments from beginner to high end.
I got 2 models of Flight ukuleles from there and I love them both!
Reply from Uke Universe
2023.02.06
Thank You for purchasing Flight Ukulele from our store.
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Rupert Rees
2023.02.02
Hi everyone,I’ve had great customer service from Sam at Uke Universe-he was extremely helpful!!
Reply from Uke Universe
2023.02.02
Thank You so much Rupert! See you at the store!
Graham Gallimore
2023.02.01
Sam was super helpful. Great selection as well. Will defo come again.
Reply from Uke Universe
2023.02.02
Thank You Graham for visiting and purchasing from us
DJ Johnny at JDMFM
2023.01.29
Great friendly service and very knowledgable staff. I purchased an 8 string Baton Rouge ukulele and am very impressed with the instrument. Thanks guys for all your help with the purchase! Very much appreciated. I will definitely be shopping there again! Well done!! 😀😀😀
Reply from Uke Universe
2023.01.29
Many thanks Johnny!! Enjoy the Baton Rouge and see you again soon!