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Reviews ( 13 )
Eric
2024.04.12
Highly recommended
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K L
2024.03.26
He was prompt to come and check out the property but never got back to me with a quote despite me asking twice. He even said he would send it “again”. Never received it and never had a follow up. It was a waste of time.
Cyril Wan
2020.08.04
I've had 2 jobs done by Dani (Mini Pepine). So to be fair, I'll give both my reviews. I'm very meticulous in my dealings with contractors in general and do a lot of research before hiring. I found him on yellow pages and his quote was competitive the first time around. I found out, later, that he was doing this on the side on top of his full time job back then. I was a bit concerned at first but he hired reliable individuals* in his network to do the job. (* I believe this is a factor which played a role in cost he cannot control and which he passes on to the customer )
- 1st job was for Garage and Foundation crack repair. Based on my thorough walk through of the job and all my expectations, he gave me a quote and which I agreed on and hired him to do the job. He advised me all the way and he is very well versed with the subject. He sent 2 individuals to do the demo and excavation. He came and monitored the job from time to time to make sure the job is done to specifications - as this is his area of expertise. I was very happy with the end result and professionalism he showed . So much, I referred him to other people who had work done and I was a returning customer a few years later ...
- 2nd Job was for Excavation, Drain repair, Redo my Stairs and Walk way over a longer span. As my 1st experience was a pleasant one, I called Dani and explained the job . Similar to the first contract, I made sure I went through all the details of the job; Undoing the Paved Walkway, Excavation, Drain Replacement, Refill, Redo the Walk way and some landscaping around the area like new grass. The quote was reasonable and I trusted him to bring the right people to do the job - a turn key solution for a fixed price - which I thought! Note: that he was less available on the site but came by a few times, at the end of his day job.
Because of the nature of the project, I needed to coordinate the timing of the start of the job with the city , the insurer and Dani. I needed to have an accurate quote for insurance purposes and additional minor landscaping work but all this were dependent on several parties ( city and adjuster). The process was that a quote is required for submission to my insurance and City approval to start the job.
The very next day, he sent Contractor 1.
Contractor 1(Landscaper) sent 2 employees to undo my Existing Walk way ( putting away the pavers from walk way ) even though I havent received the approval from my Insurance or city. I thought, since this work had to be done anyways, I didnt mind but later found out that this will cost me extra.
Contractor 2: Contractor with his own Excavator for Excavation
Contractor 3. Plumber with 2 employees to replace the existing drains
My first -ve experience was about the timing on to start the work. He was pretty irritated over the phone and was very rude... something which I recalled clearly .
When work started, Excavation went on smoothly, and Drain Replacement, he came by a few times to check the progress ...They had some complications and took longer than he expected and later passed on the extra labor and cost to me!!!
When I tried to inquire over the phone, about the reason and that his dealing with his contractor is clearly not part of the deal, that's when he was very short got fused , defensive...and again, started raising his voice; blaming me how I requested (allegedly) the excavator to do more work to justify this increase.
At this point, I thought this was a pattern and unlike the pleasant experience I had before, I thought, this has to stop.
I called it quits and asked him to give me an invoice for the part of the work he did (Excavation and Drain Repair - with the extra labor he passed on to me). I simply, didnt want to deal with anyone with this attitude , even if the job is half done.
The final bill he sent me, he added Plumbing cost, "extra" Excavation work , and Extra for undoing the walk way ( something which took 2 hrs but charged at a professional rate!)... all of which was supposed to be part of the job, now has added cost.
Hi Cyril, it is great to hear that you are still satisfied with the garage floor replacement that was done by us in 2015.
I apologize for your experience in 2018, for an emergency water main and sew line replacement that you were adamant to have carried out as quickly as possible because your plumbing was backing up and you and your family can return home.
Considering your situation, we rescheduled our other projects to convenience you. It was clearly stated and obvious that your walkway and lawn would have to be dug up and you asked to have the walkway pavers salvaged so they can be reused.
You were overwhelmed with the situation and asked us to coordinate with a local landscape company to remove and get a quote to replace your landscaping, which was not included or the scope of our work. Unfortunately, with these type of projects unknowns may occur beyond our control, and in your case there was an additional charge by the plumber.
We will take your review as constructive and I hope you enjoy your garage and the toilets are still flushing without backing up.
Steven Reinblatt
2020.07.25
Amazing experience!
Had a flood in my basement. Responded to my request immediately. Evaluated the issue and quickly patched the foundation cracks. Very thorough and professional service. Would highly recommend if you need any of the services this company provides.
Hmaddy1985
2020.07.09
I could not be happier with the work completed by MiniPepine. We hired these guys to completely remove and replace our garage floor in June 2020. From start to finish the scope of work was clear and was carried out in a very proffessional manner. I would HIGHLY recommend MiniPepine for any garage replacement projects. Attached are pictures of before, during and after. A+++
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CG D4NY
2020.06.06
Never deal with this company
Work not done properly in replacing my garage floor, then asked for more price to fix the error the subcontractor did.
First and last time to deal with this terrible company
Tony Haddad
2020.06.06
Terrible - Do not deal with this company.
Telling you a price and then asking for a higher price saying that extra work was done that must be done.
Not fair.
Cause some damage without fixing it.
Does not clean the area after finishing the project.
Never deal with this company.
Clearly explained that we do not replace the grass after the excavation for the foundation repairs.
We did not charge the customer for additional repairs, and he requested to pay a portion of the invoice with a credit card, knowing there were fees involved.
Prior to making negative comments, you could have discussed them when we were at your home. We would have gladly reexplained to you the additional costs and worked out a solution for your concerns.
Michael R
2020.01.11
Mini Pepine did my garage floor and drain. Highly
professional, work completed on time and job looks amazing.
Jim Gathemy
2019.09.14
These guys were great. They redid our garage floor and we are really pleased. The entire process went off without a glitch. They wee fast, neat and efficient. Highly recommended.
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Cindy Hershon
2019.09.13
It was a pleasure working with Danny and his team. We hired them to put in a new Garage Floor and the results were amazing! I would highly recommend them.
E G
2019.09.13
I highly recommend Minipepine. They were prompt, did excellent work, and left a perfectly clean worksite. Thanks to them we have a fabulous new garage floor. And the price was very competitive.
Regular Guy
2018.07.04
so so
Ben D
2017.09.18
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