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Reviews ( 291 )
Anonymous
2024.11.19
Someone I care about went here in good faith hoping to get help with mental health. He stopped drinking and smoking marijuana for 90 days. He didn’t get the mental health issues addressed so he is back drinking again. Inexperienced counselors worked on trusting himself for once a week sessions instead of his narcissistic behaviors nor the reasons why they exist. No intense psychotherapy with an experienced psychotherapist like I was told he would receive. A different counselor was assigned after 30 days, again 4 sessions. No continuity, no intense psychotherapy. Mental health went unaddressed so he is drinking again. I spoke to counselor and my words and concerns fell on deaf ears. It was all about pampering and luxury accommodations. He was not started on follow up with a psychotherapist that he could continue with at home. He was not at a Behavioral Health Facility for continued evaluations. He did what he needed to so could leave. It took 2.5 years to get him there. I had hope. Hope is gone. Hopefully he will not hurt an innocent person. Anger management is non existent.
Records were not sent his PCP. We were told they would be. Discharge instructions had basically no information. So now we are again with the challenge of finding of finding a psychiatric provider to follow up with for medication adjustments. Addictive medication was given for withdrawal, obviously not a good idea. Also pretty obvious he doesn’t just have ADHD. Again not intensive therapy like the sales pitch said.
Louisa Burnah
2024.10.25
My experience here has been really good. The staff is very professional from the tech staff to the clinicians. The housing is very comfortable. The facilitators are very knowledgeable about addiction/alcoholism and the recovery process. They offer the beach for leisure and other activities. I will recommend this facility 100%
Jovan Zivkovic
2024.10.10
Paul Doan
2024.09.13
My experience was absolutely amazing. Almost family like environment and me excited and motivated to stay clean due to the therapy and groups. I enjoyed the ammenities and felt well treated while I was there and they had my best interest in mind. I recommend this facility and would say that it helped me create a strong foundation. I love the introduction to the recovery community and 12 step meetings
Henry Ytterberg
2024.09.08
This was the first place I spent for treatment they helped me a lot and I would pick them for anybody they just need to accept more insurance policys they used to and now they have changed but it is still a great program.
Shana “Sunshine” Phillips
2024.08.28
My experience was pleasant at URP and all my needs were met. I learned a lot about myself through groups and one and one therapy. The facility took us on outings, and I really enjoyed them. They staff took us to the beach every Saturday and Sunday. I felt like I was family here and loved my stay. I learned the tools I need to succeed and the behaviors I need to change. I suggest this place for anyone needing help with addiction and alcoholism.
Thank you very much for taking the time to leave your feedback, Shana “Sunshine” Elliott! We appreciate your support of our leading addiction treatment program in Hollywood.
Brooke Ham
2024.08.15
The housing was comfortable. I liked the fact that there was down time after groups, and I was to able to relax. They tech staff transported to places that we needed to go. The gave us the option to go to the beach on Saturday and Sundays. They offered to take us the gym everyday and provided us a member ship to you fit. I loved how they took us to 12 step meetings and introduced us to the recovery community. I enjoyed the therapy and groups. I have had a great experience so far.
Thank you so much for your fantastic five-star review, Brooke! We’re thrilled to hear that you found our housing comfortable and enjoyed the downtime after group sessions. We believe that introducing clients to the recovery community through 12-step meetings is vital, and we’re glad you appreciated that aspect. It’s wonderful to hear that you enjoyed the therapy and group sessions, as our goal is to create a supportive and engaging environment for everyone.
Your feedback is incredibly valuable to us and inspires our team to keep providing top-notch care. If you ever need anything or want to share more about your journey, please don’t hesitate to reach out to our team. Wishing you continued success in your recovery and sobriety!
Vivian Elizabeth
2024.08.13
Awesome services. Thank you for all the help. Highly recommended
Thank you for taking the time to leave us a review, Vivian - we appreciate the five-star rating as well! We always enjoy reading reviews that specifically mention the addiction treatment services and therapies we provide, as that shows us that our clients are truly benefiting from our programs. It’s our mission at United Recovery Project to provide the highest quality care to those struggling with addiction, and we’re glad to know that our efforts had a positive impact on your recovery.
Your recommendation means so much to us, and it also assists others seeking help to find the support they need - so, thank you! If you ever need anything in the future or want to share more about your experience, please feel free to reach out. We’re here for you every step of the way!
Anthony Piacente
2024.05.31
The staff was amazing and the sense of community made me feel welcomed. The tansistion was smooth to the next level of care. The staff transpoted us to shopping and 12 step meetings. Great introduction to the recovery community. My therapist was great, she was able to get me to open up and discover the reasons for addiction, and the incidents that caused me to down ward spiral. The amenities where really nice. There were fun activities to do during down time. All of the staff understood what I was going through and were engaging and helpful. This place had a strong impact on my recovery and a positive influence on my life. I felt confident about my recovery journey after attending this facility
Anthony, we’re very grateful for the kind words you shared in your five-star review. We strive to create an environment where individuals in recovery feel supported, cared for, and part of a flourishing community, and it’s heartening to hear your experience reflected that.
Transitioning to the next level of care is a crucial moment in the recovery process, and we’re glad to learn our attentive staff helped make that process seamless for you. Our transportation services for shopping and 12-step meetings are one way we aim to introduce you to a supportive recovery community, and we’re glad that was a positive aspect of your stay. Most importantly though, your confidence in your recovery journey is what truly matters. We’re proud of the progress you have made and are honored to have played a role in your recovery journey. You're part of the URP family now, so please don't ever hesitate to check in or reach out for help, should you need it. Thank you, Anthony - take care!
Carol Bassett
2024.05.19
Was not contacted about my loved one except for insurance purposes. I was very much an outsider, even in family therapy sessions. 15 mins 3x per week is all the contact you should expect. I expected better.
Carol Bassett
2024.05.19
Was not contacted about my loved one except for insurance purposes. I was very much an outsider, even in family therapy sessions. 15 mins 3x per week is all the contact you should expect. I expected better.
David Franzese
2024.05.13
Amazing staff that actually care about you and will talk to you when ever there available rob is a great therapist and the groups are great the AA and NA meetings at night are great too always good speakers the only thing they can improve on is the food but it’s not a 5 star resort it’s a rehab so understandable Sarah and Brian with the alumni are also super awesome
Robbie Poston
2024.05.10
I have to say this is a luxurious facility. I enjoyed the step down from previous level of care. There is still accountability and felt safe. I was able to open up with my therapist, and felt comfortable with her. I love the housing and it was spacious and modern. The 12 step fellowships are a great into to the recovery community. I really enjoyed my stay and everything i learned.
M Miller
2024.05.10
I loved my experience at this facility. The groups were really insightful. I really enjoyed some holistic approaches with sound therapy, chiropractor, and acupuncture. The staff over all was absolutely amazing. I enjoy the 12 step meetings they take us to. The transition to level of care was not overwhelming. I enjoy the one on one therapy I had with Samantha.
Meaghen Robin
2024.05.10
My experience at this luxurious addiction treatment facility was life changing. The staff was friendly and welcoming. I enjoyed the one on one therapy with Sam. I enjoy the meetings and activities the took us to. The equine therapy was enjoyable. It was a easy transition into this level of care. The staff took me to and from places I needed to go. Over all great experience.
Scott Maeder
2024.04.26
Amazing program! I have been elsewhere and almost didn't come back to treatment( when I really needed to) based on that experience. Luckily I did and was amazed at the way I was treated at URP. They treated me with respect and tailored my treatment to my particular issues instead of a cookie cutter approach
I would recommend 100 percent! P.S... The housing great as well.
William Schmandt
2024.04.26
This is an amazing luxurious treatment facility. The housing is comfortable and cozy. The transition from detox/rez was smooth and great introduction to the recovery community. The 12 step meetings are a great jump start to building a foundation. My therapist Sam is absolutely amazing and knowledgeable in the area of addiction. I would recommend this place to anyone looking for help.
Rebecca Brown
2024.04.05
The housing is comfortable and spacious for a luxury treatment facility. They took us to 12 step meetings every night and introduced us to different fellowships and a large recovery community. The staff was phenomenal, welcoming, compassionate, and empathetic. I enjoyed the acupuncture and massage therapy during down time. The community of my peers was incredible and over all experience is the best thing I could have done for myself. This place gave me hope, clarity, and inner piece. I was able to work on my anxiety, and personal issues. This place is a blessing and truly saved my life.
Benjamin Adams
2024.04.05
Amazing luxuty facilityl. The staff was great and very welcoming when I arrived. I enjoyed yoga, massages, chiropractor, and the pool. The groups were very educational and informative. I enjoyed therapy while I was there and how my therapist door was always open. I would highly recommend this facility to anyone looking for addiction treatment. Staff is amazing and everyone is in recovery and really compassionate and cares about the clients.
bradlee huff
2024.03.22
My experience at this facility was really amazing. I felt safe and comfortable. The housing was cozy, therapy was great. Case mgmt helped me out with all of fmla and short term disability. The groups were informative and really educational. I was able to learn what recovery and accountability is all about. This was an amazing luxury treatment facility, and I gained so much out of my experience here. The alumni department and every staff member went above and beyond for me.