United Texas Credit Union التقييمات

Alexis p . Was wonderful to meet and work with thank you blessings

If I could give 6 stars I would. I’ve had my company account open with them for almost 6 years without a single bad thing to say. Alexis and the whole team over there are always great to deal with and very helpful. I don’t foresee going anywhere else. Appreciate yall always.

Very supportative of small business owners. I have been using them for years with no issues.

I’ve been a member of United Texas Credit Union for 7 years. I have over 14 business accounts and I plan on opening 3 more accounts. The staff, Surgani, Reyna, Brittany, Michelle, are always friendly, professional and genuinely invested in helping me achieve my financial goals. One area of improvement is the overdraft process compared to other institutions. Because other banks gives me until 5 PM to deposit or transfer before they charge me overdraft fees. Overall I highly recommend this credit union!

I have been with United Texas for over 10 years ..l love banking with United .I love the office at this location ..great service ..I would like to thank Reyna ..she helped me with several things today ... l needed her kindness and patience ..sure made my day and l left with a smile and fresh hot coffee ....thank you Reyna ...you made me love my bank even more .

Had a good visit with Reyna. Very professional. Love this branch.

Alexis is very respectful and professional/helpful at her job, much appreciated!

We needed a notary and although most banks offer notary services, it comes with a fee. Today we met with Reyna at the branch on Louis Pasteur. Second time I have an opportunity to meet with her at this location. She’s always so pleasant! She’s kind, she is always smiling and she is ready to help! She is definitely a face you would like to greet you! Thank you Reyna for your service, thank you for your professionalism and for being above wonderful in what you do!

Marcy was very helpful in setting up my savings account.

Have been a member of this credit union since 1973 and have never had any problems. Super friendly employees, it's a pleasure to do business there.

Michelle and Reyna are always very welcoming and professional at the Louis Pasteur Dr. location. Thank you ladies for all your smooth operations :)

I am so very pleased with the staff at the United Texas CU Boerne branch location... Alexis and the others are beyond willing to help regardless of what I need... I live between the UTSA location and the Boerne location and I will choose the Boerne location every single time... Customer service at its finest!

Love United Texas CU, always professional and work quickly to resolve my banking needs!

Shelby J. helped us with our car loan and we received a rate that was really good and what we needed. She helped us very well and if we had questions, she was available to answer them without any pressure. I would recommend to work with them.

I paid off a car loan 3 months ago. I have followed up a few times with them trying to get clarification. They are hostile deflecting responsiabilty and have not sent my pink slip. I paid off the loan early just to avoid this horrible bank.Beware of this bank, unless you like poor service and wish to have a terrible experience.

My husband and I have been with UTCU for almost 8 years. Mr. Martinez has always been a huge help to us with anything we’ve needed. He’s set up 3 vehicle loans for us. He always promptly answers the phone and responds to our emails. When I go in person he greets us by name. I always tell my husband that he makes it feel like we live in a small town. We couldn’t be happier with the care we’ve received over the years. Thank you!

I worked w Gordon Chin and he fully prepared me in dealing with any out of state dealer when making a purchase on a very low mileage new vehicle. There really is a lexicon or vernacular used by dealers in getting a deal done in their favor. Gordon schooled me on potential "tricks in the trade" and how to potentially ask the right questions so you make a fair deal. He was very clear in that not all dealers operate to your disadvantage but there are ways and specifics to inquire about, especially when traveling to make a purchase on an Internet Vehicle. I flew out to AZ, and Gordon asked if I knew anyone living in the area that could verify what was in the online pictures, or at the very least have salesperson take fresh photos of the vehicle and send them to me; as so happened I did know someone (through a biz partner in the car biz) that drove to the dealership and verified condition and value in the vehicle. 48 hrs later and, putting $1000 hold on the vehicle, I flew out to make the deal. I actually did not see the 4" scratch about 1/4" above the tail light lens, once my wife immediately spotted it I called the person that inspected it for me right away and it was not there 2 days earlier. The salesman said it wasn't there and the Detail crew the day before said it was not there. I was told it was originally bought there 10 months ago and traded in for a more of an off road style truck, this told to me before I left and I asked the salesmans boss when we got there with the same answer. So then they brought in a little fella that came in and told me he picked it up at an auction and would give me $250 which was his cost to repair the vehicle but it would take a week, that was a non starter as far as I was concerned. Thanks to the pre coaching by Gordon I stopped them from the whole ordeal of going back and forth between managers to see what they could do. Basically, I told them I would take $1500 cash or I would either fly home or get a one way rental and drive home. I had already called home and sent pictures to a body shop I am familar with and a friend that builds and restores show cars and trucks. They both told me they could make the repair between $500 & $750 at the most. The salesman said they would take $1500 off the vehicle price, so I took it and will get it fixed here at home. None of this would have happened without the help of Gordon prior to going out there and making a deal. His rates were they same as the dealers so we had plan prior to financing, I was putting about 1/2 down and he helped me in negotiating that part of the deal also. He will get my business from now on, he made what could have been a very stressful process so much easier. Pick up the phone and give them a call before you start shopping, I don't believe you'll regret it, thanks Gordon!!