Varandas de Lisboa - Tejo River Apartments

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Varandas de Lisboa - Tejo River Apartments Reviews

EXCELLENT rating
4.5
899 reviews Verified
Varandas de Lisboa - Tejo River Apartments
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Reviews ( 892 ) 4.5

Aurelie Panchau
Aurelie Panchau
2024.10.12
Accueil parfait. Appartement immense et propre. Localisation au top.
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Chris S
Chris S
2024.09.29
We stayed for two nights in a spacious, two-bedroom apartment. The location was excellent, right in the heart of the city. The staff were friendly and made the check-in process smooth. The apartment was beautifully clean and well-maintained, and the complimentary coffee pods were a thoughtful touch
Reply from Varandas de Lisboa - Tejo River Apartments 2024.10.01
Dear Chris, Thank you for your kind words and review. At Varandas de Lisboa, our team works daily with a focus on details and continuous improvement. Our main goal is to ensure that all our guests feel at home, and we are delighted to hear that we succeeded in making you feel this way. We look forward to your next visit. Best regards, Hugo Marçal Operations Manager Varandas de Lisboa +351 968 466 073 manager@varandaslisboatejo.com Rua dos Bacalhoeiros, nº 8, 1100-070 Lisboa, Portugal Balconies that evoke saudade... Important Notice: When booking directly with our hotel, via our website or email, you'll secure the best available rate. Take advantage of our limited-time offer: 20% discount!
BODELA ZITOUNI SAIM
BODELA ZITOUNI SAIM
2024.09.12
Buenos días , el sitio es muy recomendable . El personal es muy amable y la limpieza es un diaz . Volveremos al mismo sitio
Reply from Varandas de Lisboa - Tejo River Apartments 2024.09.27
Dear Bodela, Thank you for sharing your feedback. We are pleased to hear that you found our staff friendly and this made a positive impression on you. Thank you once again for your valuable input and for staying with us. Best regards, Hugo Marçal Operations Manager Varandas de Lisboa +351 968 466 073 manager@varandaslisboatejo.com Rua dos Bacalhoeiros, nº 8, 1100-070 Lisboa, Portugal Balconies that evoke saudade... Important Notice: When booking directly with our hotel, via our website or email, you'll secure the best available rate. Take advantage of our limited-time offer: 20% discount!
一鍋稀飯
一鍋稀飯
2024.09.04
雖然入口處不容易發現,但介在鬧區與舊城區之間,地點不錯;接待人員服務親切,細心且耐心。是一棟歷史悠久公寓,但維持很好,環境清潔,打掃也用心,值得推薦!
Trip type
Vacation
Family
Location
Rooms
Service
Reply from Varandas de Lisboa - Tejo River Apartments 2024.09.05
Dear 鍋稀飯, Thank you very much for your kind review. Our team works daily with the goal of providing our guests with a warm and welcoming experience, and it is truly rewarding to know that you enjoyed your stay and appreciated our historic building. We would be delighted if you recommend us to your friends and family. We look forward to welcoming you again in the near future. Best regards, Hugo Marçal Operations Manager Varandas de Lisboa +351 968 466 073 manager@varandaslisboatejo.com Rua dos Bacalhoeiros, nº 8, 1100-070 Lisboa, Portugal Balconies that evoke saudade... Important Notice: When booking directly with our hotel, via our website or email, you'll secure the best available rate. Take advantage of our limited-time offer: 20% discount!
Abdul Khan
Abdul Khan
2024.08.28
Great accommodation with beautiful views in a perfect location
Trip type
Vacation
Friends
Location
Rooms
Service
Reply from Varandas de Lisboa - Tejo River Apartments 2024.08.28
Dear Abdul, Thank you for taking the time to leave us such a positive review! We are thrilled to hear that you enjoyed your stay, especially the beautiful views and our prime location. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you and your friends back to Varandas de Lisboa in the future. Best regards, Hugo Marçal Operations Manager Varandas de Lisboa +351 968 466 073 manager@varandaslisboatejo.com Rua dos Bacalhoeiros, nº 8, 1100-070 Lisboa, Portugal Balconies that evoke saudade... Important Notice: When booking directly with our hotel, via our website or email, you'll secure the best available rate. Take advantage of our limited-time offer: 20% discount!
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yamabuki77
yamabuki77
2024.08.25
口コミ、HP評価に違わず素敵なお宿でした。 あまり宿泊まで日程余裕がなかったので、バスなしのお部屋だったのですが、共有のシャワー・トイレが複数あり困ることありませんでした。 2泊のみだったので、ラウンジ階の素敵な眺めを堪能する時間が少なく残念でした。建物的に複雑なので、ラウンジには行きにくかったです。sajさん、ハウスキーピングの女性の方も忙しい中対応ありがとうございました。娘がお話できて喜んでました。 次のリスボン訪問の際も是非こちらに泊まりたいです。
Location
Rooms
Service
Reply from Varandas de Lisboa - Tejo River Apartments 2024.08.28
Thank you very much for your kind review. We are delighted to hear that you had a pleasant stay with us and that our accommodations met your expectations. We are glad that the shared shower and toilet facilities were convenient for you, despite the limited availability of private bathrooms. It is wonderful to know that you enjoyed the beautiful views from our lounge area, though we regret that you didn't have more time to fully appreciate it. We apologize if the layout of the building made access to the lounge a bit challenging. We also appreciate your kind words for Saj and our housekeeping staff; they were pleased to assist you, and it’s great to hear that your daughter enjoyed the interaction. We look forward to welcoming you back on your next visit to Lisbon. Best regards, Hugo Marçal Operations Manager Varandas de Lisboa +351 968 466 073 manager@varandaslisboatejo.com Rua dos Bacalhoeiros, nº 8, 1100-070 Lisboa, Portugal Balconies that evoke saudade... Important Notice: When booking directly with our hotel, via our website or email, you'll secure the best available rate. Take advantage of our limited-time offer: 20% discount!
Jen M
Jen M
2024.08.21
Verified
Lugar perfeito para nós! Lindo apartamento de 2 quartos com vista para o rio. Introdução do código-chave, então não há necessidade de chaves! Ficamos no 3o andar, há restaurantes no pavimento abaixo, por isso há algum barulho no final da noite e no início da manhã. Localização perfeita para explorar Lisboa. Lindo espaçoso cozinha / salão / área de jantar.
Ingrid Blinksma
Ingrid Blinksma
2024.08.19
Ruim gebouw, wij hadden een appartement met 2 slaapkamers. Super ruim en van alle gemakken voorzien. De badkamer verdient een opknapbeurt. De medewerkers zijn super aardig! De ligging is heel centraal.
Trip type
Vacation
Family
Location
Rooms
Service
Reply from Varandas de Lisboa - Tejo River Apartments 2024.08.20
Dear Ingrid, Thank you for sharing your feedback. We are pleased to hear that you found the apartment spacious and well-equipped, and that our staff made a positive impression on you. We appreciate your comments regarding the bathroom, and we are currently evaluating plans for updates. As our building is a historic property, we strive to balance modern comfort with preserving its unique charm and character. We are glad that you enjoyed the central location. Thank you once again for your valuable input and for staying with us. Best regards, Hugo Marçal Operations Manager Varandas de Lisboa +351 968 466 073 manager@varandaslisboatejo.com Rua dos Bacalhoeiros, nº 8, 1100-070 Lisboa, Portugal Balconies that evoke saudade... Important Notice: When booking directly with our hotel, via our website or email, you'll secure the best available rate. Take advantage of our limited-time offer: 20% discount!
Victoria
Victoria
2024.08.18
10 Verified
Wonderful building and spacious room with excellent views of the river. Very close to the cruise port (we could see the ship from the window). Abdul and Victoria on reception were extremely welcoming and helpful. One member of our party had mobility issues but there was a back entrance straight to the lift. ☺Cleanliness, staff & service, property conditions & facilities
Reply from Varandas de Lisboa - Tejo River Apartments 2024.08.20
Dear Victoria,Thank you for sharing your wonderful review. We are delighted to hear that you enjoyed our spacious rooms and the beautiful views of the river. It’s also great to know that our location close to the cruise port was convenient for you.We are particularly pleased that Abdul and Victoria made such a positive impression during your stay. We strive to provide the highest level of service, and it’s always encouraging to receive such kind feedback.We’re also glad that the back entrance to the lift was helpful for your party member with mobility issues. Your comfort is very important to us.We hope to have the pleasure of welcoming you back to Varandas de Lisboa in the future.
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Encarnacion
Encarnacion
2024.08.16
8.0 Verified
☺Cleanliness, staff & service, property conditions & facilities
Reply from Varandas de Lisboa - Tejo River Apartments 2024.08.20
Estimada EncarnacionMuchas gracias por sus comentarios.Aguardamos nueva visita en breve!
Josée
Josée
2024.08.14
10 Verified
Personnel très gentil. Bien situé. Cuisines très bien équipées. Bruyant (écho). ☺Cleanliness, staff & service, amenities, property conditions & facilities
Reply from Varandas de Lisboa - Tejo River Apartments 2024.08.21
Dear Josée,Thank you for your kind review!We look forward to your next visit.
Tanya
Tanya
2024.08.13
6.0 Verified
Perfect location but needs assistance The living room only had a small couch. If you sleep 4 you should have enough seats for 4. There was only a television in the bedrooms. The beds were hard. The elevator smelled like fish. Other than that the concierge was very nice and the size of the apt suited us. The location was everything and the perfect spot. ☺Cleanliness, staff & service ☹Property conditions & facilities, room comfort
Reply from Varandas de Lisboa - Tejo River Apartments 2024.08.20
Dear Tanya,Thank you for taking the time to share your feedback. We’re pleased to hear that you found our location to be ideal and that the size of the apartment suited your needs. It's also wonderful to know that our concierge provided you with friendly service.We appreciate your constructive comments regarding the living room seating, the television placement, and the comfort of the beds. Your observations are valuable as they help us identify areas where we can improve. We apologize for any inconvenience caused by the elevator odor; this is certainly not the standard we aim to uphold, and we will address this issue promptly.Thank you for staying with us, and we hope to have the opportunity to welcome you back and provide you with an even better experience.
Kartik, Exton
Kartik, Exton
2024.08.11
8.0 Verified
Excellent location and very spacious property. Little difficult to locate and few steps to carry luggage. Rooms are spacious and bright and comfortable. Shared kitchen for morning coffee and tea. They do not provide breakfast. Family room is very spacious and luxurious. Biggest issue we had was standing shower. Shower is extremely small and shower head was broken, which they never fixed during our 4 day stay. Water temperature varies drastically. There is mold issue in the shower stand. ☺Cleanliness, staff & service, amenities
Reply from Varandas de Lisboa - Tejo River Apartments 2024.08.20
Dear Kartik,Thank you for your detailed review. We are pleased to hear that you found our location excellent and our property spacious and comfortable. It’s great to know you enjoyed the family room and the shared kitchen for your morning coffee and tea.We apologize for the difficulties you experienced with the shower. Your feedback regarding the size, maintenance issues, and water temperature is concerning, and we are taking immediate steps to address these problems. This is not the standard of comfort and quality we aim to provide, and we will ensure that these issues are resolved promptly.Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and offer a more seamless experience in the future.
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Clara
Clara
2024.08.10
8.0 Verified
Everything was great! It was just too loud in the morning ☺Cleanliness, staff & service, property conditions & facilities
Reply from Varandas de Lisboa - Tejo River Apartments 2024.08.20
Dear Clara,Thank you for your positive feedback. We’re delighted to hear that you had a great stay with us.We apologize for the noise issues you encountered in the morning. We understand how important a peaceful environment is for our guests and will look into ways to mitigate this issue.We appreciate your feedback and hope to have the pleasure of welcoming you back for a quieter stay in the future.
Saskia
Saskia
2024.08.08
10 Verified
Ho trovato l albergo ottimo e l appartamento monolocale che abbiamo prenotato noi era bellissimo ☺Cleanliness, staff & service, property conditions & facilities, room comfort
CONSUELO, SEVILLA
CONSUELO, SEVILLA
2024.08.06
6.0 Verified
En genaral bien, no me gusto que no tuviera ventanas y el baño compartido, el precio tendria que ser inferior por esos motivos ☺Cleanliness, staff & service, property conditions & facilities
Reply from Varandas de Lisboa - Tejo River Apartments 2024.08.07
Estimada Consuelo,Agradecemos su comentario y por elegir Varandas de Lisboa. Lamentamos que su experiencia no haya sido totalmente satisfactoria. Nos gustaría mencionar que usted reservó el Quarto Twin Interior con Casa de Baño Compartido - Sin Ventana (la habitácion mas economica de nuestras opciones), que, tal como se describe en su reserva, es una habitación interior sin ventanas al exterior.Entendemos su preocupación por el precio, pero en nuestra ubicación en el corazón de Alfama, ofrecer tarifas más bajas no sería posible manteniendo los estándares de calidad y servicio que brindamos.Agradecemos su opinión, ya que es importante para seguir mejorando nuestros servicios. Esperamos tener la oportunidad de recibirla nuevamente en el futuro y proporcionar una experiencia que esté a la altura de sus expectativas.
Matteo Tettamanti
Matteo Tettamanti
2024.08.02
Senza dubbio tra le migliori strutture visitate. Posizione super strategica anche grazie alle due uscite, una al piano terra, l'altra sul retro a due passi dalla cattedrale. Comodissimo da raggiungere tramite bolt con le valigie. Personale accogliente, solare e professionale. Le camere sono nuovissime, pulite e curate nelle dotazioni e negli arredi. Gli spazi comuni semplicemente unici, uno all'ultimo piano ed uno al primo. Super cortesi nel tenerti le valigie post Checkout con la possibilità, una volta tornati a riprenderle, di usufruire nuovamente degli spazi comuni. Semplicemente d'esempio per molte altre strutture, super consigliato.
Trip type
Vacation
Location
Rooms
Service
Reply from Varandas de Lisboa - Tejo River Apartments 2024.08.02
Dear Matteo, Thank you very much for your kind words and for taking the time to share your experience at Varandas de Lisboa. We are delighted to hear that you found our location strategic and convenient, and that our facilities and services met your expectations. Our team is dedicated to providing a warm, professional, and welcoming atmosphere, and it is gratifying to know that you felt at home during your stay. We continuously strive to improve and offer the best possible experience to our guests, and your positive feedback serves as a great encouragement to all of us. We hope to have the pleasure of welcoming you back in the future. Best regards, Hugo Marçal Operations Manager Varandas de Lisboa +351 968 466 073 manager@varandaslisboatejo.com Rua dos Bacalhoeiros, nº 8, 1100-070 Lisboa, Portugal Balconies that evoke saudade... Important Notice: When booking directly with our hotel, via our website or email, you'll secure the best available rate. Take advantage of our limited-time offer: 20% discount!
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Ben
Ben
2024.08.01
10 Verified
Excellent place to stay. ☺Cleanliness, staff & service, amenities, property conditions & facilities
Reply from Varandas de Lisboa - Tejo River Apartments 2024.08.06
Dear Ben,Thank you for your kind review!We look forward to your next visit.
Artless Hemlock
Artless Hemlock
2024.07.30
Friendly staff, spacious rooms with sea view, excellent clean communal areas and bathrooms. Location right in the heart of Lisbon. Thank you Saj for a wonderful stay, can't wait to come back!
Trip type
Vacation
Family
Location
Rooms
Service
Reply from Varandas de Lisboa - Tejo River Apartments 2024.08.02
Dear Artless Hemlock, Thank you for your review. We are pleased to hear that you found our location excellent and our staff specially Saj to be very helpful. Your feedback is invaluable to us. Thank you again for your comments, and we hope to have the opportunity to welcome you back. Best regards, Hugo Marçal Operations Manager Varandas de Lisboa +351 968 466 073 manager@varandaslisboatejo.com Rua dos Bacalhoeiros, nº 8, 1100-070 Lisboa, Portugal Balconies that evoke saudade... Important Notice: When booking directly with our hotel, via our website or email, you'll secure the best available rate. Take advantage of our limited-time offer: 20% discount!
Sarah
Sarah
2024.07.30
8.0 Verified
Staff very kind and helpful. Room had great AC and was decently quiet. Our bathrooms were shared and I found the toilet seats a bit dirty so perhaps clean those more often. Thank you! ☺Staff & service, amenities, property conditions & facilities
Reply from Varandas de Lisboa - Tejo River Apartments 2024.07.31
Dear Sarah,Thank you for taking the time to share your feedback with us. Your review is valuable to us. The guest satisfaction is our top priority, and we are committed to continuously improving our services. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Warm regards,