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Reviews ( 355 )
2024.11.12
2024.11.12
| Mexico
Money not well spent
We booked a tour to Mixquic on November 2, supposedly “the most beautiful day.” Less than an hour before departure, we received a message that the pick-up location had been changed, requiring an extra Uber ride to get there. After an excruciatingly long bus ride, we arrived in Mixquic. The tour began, and we had to follow the guide, who moved at a fast pace (in a really crowded town). The guide added no real value: “if you want to eat in a restaurant, you can find one over there,” or “if you have to go to the bathroom, look for a sign with ‘WC’” … At some locations, he shared small facts, but it was hard to understand him as he spoke near loud sound systems playing music. After an hour of walking around town, we were left on our own: “now you can explore for three hours,” but we had already seen everything.
The “meeting point” to find our guide was set in the middle of the overcrowded town. On top of that, thousands of people kept pouring into the town, without any sort of crowd management. It was on the verge of becoming very dangerous. One tiny shred of panic, for whatever reason, and a lot of people could easily have been trampled.
Essentially, we paid $100 each for nothing more than a collective Uber ride.
We didn’t want to wait 2-3 hours to go home, so we decided to book an Uber, which only cost us $20.
Long story short, the whole activity was a scam.
Date of experience: 02 November, 2024
Date of experience: 02 November, 2024
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2024.11.06
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Konrad Kiełpikowski
2024.11.04
not recommends
Super bad experience for Mixquic tour for Dia de Mertos. Our guide doing nothing. All tour is take you there and you can walk around - also you never see any lights on cmentary 1th so watch out! You c
Dear Konrad,
We're truly sorry for not being able to meet your expectations on the Mixquic tour. Indeed, as stated in the tour description, the cemetery lighting ceremony takes place only on November 2. However, November 1 also has vibrant celebrations, with decorations, altars, music, and a festive atmosphere.
This experience differs slightly from others that focus on extensive theoretical input. Our guide provides essential cultural and historical context about the festival, while much of the experience is designed to be a visual exploration for participants to immerse themselves in the atmosphere.
Thank you for your understanding, and we appreciate your feedback.
Warm regards,
Vibe Adventures Team
Konrad Kiełpikowski
2024.11.04
Super bad experience for Mixquic tour for Dia de Mertos. Our guide doing nothing. All tour is take you there and you can walk around - also you never see any lights on cmentary 1th so watch out! You can take taxi and be happy with a lot your money :)
Dear Konrad,
We're truly sorry for not being able to meet your expectations on the Mixquic tour. Indeed, as stated in the tour description, the cemetery lighting ceremony takes place only on November 2. However, November 1 also has vibrant celebrations, with decorations, altars, music, and a festive atmosphere.
This experience differs slightly from others that focus on extensive theoretical input. Our guide provides essential cultural and historical context about the festival, while much of the experience is designed to be a visual exploration for participants to immerse themselves in the atmosphere.
Thank you for your understanding, and we appreciate your feedback.
Warm regards,
Vibe Adventures Team
David Holmes (Red Dragon Signs)
2024.11.04
Had a lovely tour around Coyoacan and the Frida Khalo museum. Our guide, Irazu was excellent and very friendly and the tour was perfectly on time.
Thank you, David! We're delighted you enjoyed your tour with Irazu. Punctuality and friendliness are important to us, and we're glad it made your experience memorable. We hope to see you on another tour soon!
2024.11.04
2024.11.04
| Mexico
Maravilloso tour con Mariana! Te envuelve con la cultura y con la experiencia de colores, sabores y olores de CDMX. Es una maravilla de compañía para conocer y experimentar.
Gracias guapísima
¡Gracias, Carol! Nos alegra saber que disfrutaste el tour con Mariana. Tu experiencia es exactamente lo que queremos ofrecer. Esperamos verte pronto para más aventuras en CDMX.
Carlos C
2024.11.03
Verified
Poor Experience
We booked this to help celebrate our third wedding anniversary. The pick up destination was changed last minute because of the día de los muertos parade. Which happens every year so why even pick that as a pick up location site. Then pick up time was moved from 5p-6pm. We arrived early to honor the time and not miss this experience. However our guide didn’t show up until 6:45pm. Once she showed her and the driver proceeded to argue in Spanish about their individual roles and money exchange for purchase made, water and snacks. Since I speak fluent Spanish and this was an English guided tour they had no idea I understood everything. Which made for a poor experience right from the start. The details that were left out for the tour which are vital are: 1. The production/play is entirely in Spanish and so our guide didn’t and wasn’t able to translate. 2. The restrooms are on a mobile floating boat that comes to each boat individually and for someone with a physical disability or limitations this would be unsafe. 3. The restrooms within the grounds charge 7 pesos for each person to use and so do the mobile boats ( 10 pesos) that come to the boats once the play has commenced. No credit cards excepted. These made for an overall experience and should be disclosed so future customers are prepared and aware of the safety and potential charges.
Brian K
2024.11.03
Verified
Best Tour Ever With Irazu as Guide
We usually take group tours so we didn’t know what to expect for our private tour of the Frida Kahlo Museum, Trotsky House, and Coyoacan. Any reservations we might have had were immediately put to rest however, as Irazu was an extremely generous and knowledgeable guide. Her love of Mexico City was very apparent and she went out of her way to show us some of the most interesting sights we encountered on our entire trip. We got to see another side of Mexico City that we never would have had the privilege of experiencing without her expert guidance. We learned so much from the tours themselves and would recommend the tour and Irazu as guide to anyone. It was probably the best tour we’ve ever taken as we got to step outside of the usual tourist spots and explore authentic Mexico City culture. My appreciation for the city increased that much more from all the we learned and had the good fortune to see.
scott carroll
2024.11.02
I booked a tour of Coyoacan and Casa Azul and was excited to see where Frida Kahlo lived and painted. They emailed me saying that they couldn't get tickets to Casa Azul which was disappointing but they gave us 3 options: reschedule for another day, go on a different tour the same day, or get refunded for the tour. I chose the second option and we were still looking forward to the tour but they just cancelled and refunded the booking. Not impressed at all.
Dear Scott,
We apologize for the disappointment regarding your Coyoacan and Casa Azul tour. As mentioned in the tour description, bookings made within 10 days of the tour are subject to modifications or cancellations based on the availability of Frida Kahlo Museum tickets. Unfortunately, due to not receiving a prompt response from you regarding your chosen option via email or phone, we had to proceed with cancellation and a full refund with and idea to give you the opportunity to adjust your plans accordingly with enough time.
Thank you for your understanding, and we’re sorry for any inconvenience caused.
Warm regards,
Vibe Adventures Team
José Luis Mercader Tortosa
2024.11.01
Muy interesante y amena la visita al museo de Frida Kahlo y Coyoacan de la mano de
Ed_tiburon de Vibe Adventures. Charla divertida y plagada de información que sin duda me gustaría repetir.
¡Hola!
Gracias por elegir Vibe Adventures. Nos alegra que hayan disfrutado de su tour con Salvador, y esperamos volver a verlos pronto.
¡Saludos!
Joe Peraino
2024.10.19
Pepe was a very energetic and enthusiastic guide. He told he previously worked at the National Anthropology Museum so he was ver knowledgeable about the museums content and displays. I’d highly recommend him and Vibe Adventures.
Thanks, Joe! We're glad you enjoyed your tour with Pepe. His expertise adds great value to our experiences. We appreciate your recommendation and hope to see you on another adventure soon!
Amber Dimas
2024.10.05
We had our tour on 9/28 with Pepe. First, I want to say what a great guide he was! He was so full of knowledge and showed a lot of enthusiasm of the places we went. Teotihuacán was probably where we stayed the longest and it was amazing! I would definitely book again! The rain did not stop us either. He had an umbrella for us as well when it started pouring. Overall because of Pepe and his knowledge, we had an amazing time. Even got our little ones involved.
Thank you, Amber! We're thrilled to hear about your wonderful experience with Pepe as your guide. It's great that everyone, including the little ones, enjoyed the tour. We look forward to welcoming you back on another adventure!
2024.10.04
2024.10.04
| United States
Awesome experience!!!
Jocelyn gave us an amazing tour and history lesson at the Anthropology museum, as well as a great restaurant recommendation.
Date of experience: 22 September, 2024
Date of experience: 22 September, 2024
Thank you, Stuart! We're thrilled to hear you enjoyed the tour with Jocelyn and appreciated the restaurant recommendation. Hope to see you on another adventure soon!
Jolsna
2024.08.11
Verified
Ximena did a wonderful job showing us her city. She was very accommodating when traffic delayed the tour start time and met our Uber. She was always making sure that we were safe and she was very friendly.
George
2024.08.11
Verified
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LW 74
2024.08.08
Jocelyn and Jorge took great care of my family during our tour. We were picked up on time and in a roomy bus, Jocelyn told us about various things in the history of Mexico City as we drove out to Teotihucan. Because we left early we were one of the first groups to the site. We walked all around the ruins as Jocelyn told us about the history, architecture and life of the people that live there. Our drive back was safe and easy, we would definitely recommend this tour and Jocelyn and Jorge to anyone.
Hi!
Thanks for taking a moment to write such a nice review and recommend us to others. We are glad you enjoyed your tour to Teotihuacan with Jocelyn and Jorge. Your kind words are greatly appreciated, and we hope you won't hesitate to let us know if we can serve you in the future!
gratefully,
Vibe Adventures’ team
Sandra M
2024.08.08
Verified
CDMX Family Vacation 2024
Our vacation to the CDMX was a wonderful experience! Our tour guide for the week was Salvador. He took us to multiple location during our time there. From Vuelos en Globo Teotihuacán and tour of the pyramids, las Grutas de Tolantongo, la Basilica of Our Lady of Guadalupe, Palacio de Bellas Artes, Plaza de la Constitución, Templo Mayor Museum, Torre Latinoamericana, Iglesia de Nuestra Señora de los Remedios en Cholula, Puebla and to Xochimilco Embarcaderos. Salvador shared his vast knowledge of the history of each of these beautiful places. He was truly kind and attentive to our needs. We highly recommend you use him as your guide.
LW_7
2024.08.08
Verified
Teotihuacan with Family
Our family was met on time and at the location we requested by Jocelyn, our tour guide, and Jorge, our driver in a roomy, air conditioned bus. On the way out of Mexico City Jocelyn told us about the history of the city and pointed out landmarks and new developments so we could learn a bit more about the city on our way to Teotihuacan. As we made our way to Teotihuacan Jocelyn told us some of the history of the place and people. We were one of the first groups out that morning and Jocelyn had a clear route through the ruins with interesting information as we walked and at each stop. We learned quite a bit and enjoyed our walk at the same time. Jorge met us at a different exit so we did not have to retrace the walk back to the lot where we started. We would strongly recommend Jocelyn and Jorge to anyone considering this tour. We have three boys, 18, 16, and 12 and they all enjoyed the experience.
Hi!
Thanks for taking a moment to write such a nice review and recommend us to others. We are glad you enjoyed your tour to Teotihuacan with Jocelyn and Jorge. Your kind words are greatly appreciated, and we hope you won't hesitate to let us know if we can serve you in the future!
gratefully,
Vibe Adventures’ team
Andrew_C
2024.08.04
Verified
Outstanding and worthwhile
This was simply amazing! An outstanding and very knowledgeable guide (who also knew vendors and details), quite fluent in English, and an incredible location combined for a memorable experience.
Dear Andrew,
Thanks for choosing Vibe Adventures and taking a moment to recommend us to others. Your kind words are greatly appreciated, and we hope you won't hesitate to let us know if we can serve you in the future!
gratefully,
Vibe Adventures’ team