OK service until they have your money; then you will never be able to get in touch with them when their shoddy installation breaks
Update:
8 months not 10 but that's irrelevant, you don't expect to pay for a splashback for it to crack in less than a year.
It has not been hit, this is clear from the photos I sent. It has cracked around a cut out for a plug socket, that obviously by its nature, gets pushed and pulled when putting a plug in and out. If anyone would care to actually respond to my emails, texts, or phone calls, I could tell you that I have taken the plug cover off, and there is absolutely no sealant/adhesive around the opening as there should be in a properly installed backsplash with cut-outs
Reply from Wallington Glass
2025.12.04
Hi Chris,
I find this review unfair and untrue.
We fitted your splashback October 2024, you reported your glass had broken 10 months after instalment. If your glass was faulty or poorly fitted it would have broke during installation or very soon after. The glass has been hit by someone or something.
Regards
Samantha
Wallington glass
020 86723321
I find this review unfair and untrue.
We fitted your splashback October 2024, you reported your glass had broken 10 months after instalment. If your glass was faulty or poorly fitted it would have broke during installation or very soon after. The glass has been hit by someone or something.
Regards
Samantha
Wallington glass
020 86723321
Had a break in on Saturday and called these guys out to board up windows on house. They gave a reasonable emergency call out and made it very stress free. The chap who came round was both courteous and reassuringly helpful. Job done quickly and cleanly and well. Another chap returned on Monday to fit replacement glazing units. Perfectly done and chap was equally excellent as the first guy.
Highly recommend. Thanks
Reply from Wallington Glass
2025.12.04
Thank you for your kind words, glad we were able to help.
Kind regards
Samantha
Kind regards
Samantha
The seal on my double glazed window was broken and water and condensation had started forming inside. I rang Wallington Glass four days ago. The following day it was measured up and a few days later all fitted. To say I’m delighted is an understatement. This shop is a godsend and members of staff were so helpful and friendly. Absolutely over the moon. Thank you so much.
Reply from Wallington Glass
2025.12.04
We really appreciate you taking the time to leave us a lovely review. If you have any future glazing queries please give us a call.
Kind regards
Samantha
Kind regards
Samantha
Needed my front window boarded up at the weekend and they were able to send a guy round within a couple of hours or less. He cleared up all the broken glass as well as making it secure. Returned on the Tuesday and fitted a new double-glazed unit, arriving on time and finishing the job quickly and didn't leave any mess. Courteous and efficient, I would be very happy to use this firm again.
Reply from Wallington Glass
2025.11.11
I am so pleased our glaziers were able to help you.
Thank you for your kind words.
Kind regards
Sam
Wallington glass
Thank you for your kind words.
Kind regards
Sam
Wallington glass
We recently had our shop front window replaced and couldn’t be happier with the service. Sam in the office was extremely efficient, and the team arrived on time, worked quickly, and were both professional and friendly — which always goes a long way. Thank you to everyone at Patricia Shepherd Letting & Management for a job well done.
I had absolutely no idea what to do today when I was closing a window and a gust of wind blew it out of my hand, -the hinges broke and the whole thing came off. I googled and found Wallington glass…a very helpful woman on the phone said it would be sorted today. Amazingly within 2 hours of my call charming Jack had been round and fixed it. I am very grateful for this outstanding service, thank you.
Reply from Wallington Glass
2025.08.08
Hi Paul,
Sorry to see you wasn't happy with our service. If its regards to the shop being shut there was a major gas leak and was asked to evacuate the premises. If you would like to give me a call to discuss the number is 02086723321
Kind regards
Samantha
Wallington glass
Sorry to see you wasn't happy with our service. If its regards to the shop being shut there was a major gas leak and was asked to evacuate the premises. If you would like to give me a call to discuss the number is 02086723321
Kind regards
Samantha
Wallington glass