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Reviews ( 188 )
Cort McAllister
2024.11.18
I bought 2 steel buildings from Big Buildings Direct in May of 2023, paying top dollar during the supply chain fiasco of the time caused by Covid ($15k for a 24x30 and $35k for a 30x50). Today it appears the same building is far less expensive.
Their in-office advisors are kind and patient but there were constant issues with communication, whether by phone or email, mostly related to technical knowledge. This made planning, permitting, and design very slow & frustrating. Also the manufacturer and dealer do not talk to each other.. this creates major issues when there are errors which incur unseen additional costs to the buyer.
We poured concrete footers, stem wall, and slab to the 30x50 and 24x30 building dimensions as per code. After it was complete we were advised by QC that there must be 3 inches of extra stem wall on each side, or the foundation would not be accepted & a 30% restocking fee would be charged. It therefore became necessary to delay & redesign the buildings with reduced dimensions, which we did. I requested a cost break for the lost square footage but it was denied.
Quality Carports delivered and erected them in June 2023. The installers failed to center them, placing the structure on the extreme outer edge of the stem wall anyway, which left the building dangling on one side and improperly situated on the opposite end.
Many self tapping screw holes were drilled in the sheeting without a pre-punch, inviting rapid rust, and corner trims were left flapping in the wind with only one side secured. Black windows and doors were not available which was highly disappointing.
Other than that, decent building we needed badly.. getting ready to insulate soon.
Thank you, Cort, for your detailed and honest feedback, and for highlighting the efforts of our in-office. At Quality Carports; we appreciate your patience during this process and understand the frustrations you've experienced.
Sincerely,
The Quality Carports Team!
1048 W 170 N
Payson, UT 84651
801.406.9508 | highqualitycarports.com
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Rusty Woodruff
2024.11.12
There carports are awesome and so are their workers!
Hello Rusty,
Thank you so much for the wonderful five-star review! We're thrilled to hear that you had such a positive experience. Your feedback means the world to us and motivates us to continue providing excellent service. We truly appreciate your support and hope to see you again soon!
Sincerely,
The Quality Carports Team!
1048 W 170 N
Payson Utah 84651
801.406.9508 | highqualitycarports.com
Raegan Strickling
2024.11.06
I’ve loved going through the process with this company. They have made it so nice and easy. Alejo’s install crew was so kind. It got late and they asked us if the noise was okay because we have a baby at home. Very respectful.
Thank you, Raegan! We're so glad to hear that you had a positive experience with our team, and we appreciate you highlighting Alejo’s crew for their kindness and respect. Your feedback means a lot to us!
Sincerely,
The Quality Carports Team! 1048 W 170 N Payson UT 840651 801.406.9508 | highqualitycarports.com
Douglass Bills
2024.10.29
The installation crew were very professional and worked together as a team. My steel shed was 26x30x12 and designed for a snow load of 125 lbs/ft squared. The roofing and siding are all 14 ga steel. I am very satisfied with the pricing and quality of the shed.
Hello Douglass Bills,
Thank you so much for your wonderful review! We're glad to hear that our installation crew met your expectations and worked efficiently as a team. We're happy to know you're satisfied with the quality and pricing of our product. If you need anything else or have any questions down the road, please don't hesitate to reach out. Enjoy your new shed!
Sincerely,
The Quality Carports Team!
1048 W 170 N Payson UT 840651
801.406.9508 | highqualitycarports.com
Edj Fish
2024.10.04
We have ordered several carports from different companies in our area. This was the best experience by far. The set up team was super communicative and efficient. We will ne ising them in the future tor more shade covers.
Dear Edj Fish,
Thank you for choosing our service! We're delighted to hear about your positive experience with our team. Looking forward to assisting you with more Quality Steel products in the future!
Sincerely,
The Quality Carports Team!
1048 W 170 N Payson UT 840651
801.406.9508 | highqualitycarports.com
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Don Theall
2024.09.12
I ordered the RV carport from Megan at ManCave Structures in St. George. Megan was very helpful and was able to answer all my concerns and questions. Michelle at Quailty Carports in Payson kept me informed as to construction date. The RV carport is a quality product installed by a very professional crew who paid attention to details. The finished product is better than I expected. Very pleased customer.
Hi Don, thank you so much for your kind words! We’re happy to know that Megan and Michelle were able to assist you so effectively and that the RV carport exceeded your expectations. We truly appreciate your feedback and are grateful for the opportunity to work with you. If you have any further needs or questions, please don’t hesitate to reach out.
Sincerely,
The Quality Carports Team!
1048 W 170 N
Payson UT 84651
801.406.9508 | highqualitycarports.com
Brandon Nielsen
2024.08.28
Michelle at Quality Carports was very professional and great to work with on the logistics of our project. She was very prompt in her communications and represented Quality Carports very well. I was glad to have worked with her on our project.
Paco and his installation team did a great job, they worked hard and cleaned up after themselves. I was impressed by their perseverance, as they continued to stay on the job during a heavy rain storm and were back to work after the rain stopped.
Hello Brandon Nielsen,
Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with us. Your kind words and positive feedback truly mean a lot to our team. We’re always striving to provide the best service possible, and it’s wonderful to know that our efforts are making a difference. Thanks again for your support and for being such a valued customer!
Sincerely,
The Quality Carports Team!
1048 W 170 N
Payson UT 84651
801.406.9508 | highqualitycarports.com
Jaron Fisher
2024.08.27
The crew they sent me are real professionals. They worked long hours to get my building up quickly. And being a former builder and currently a city government employed building inspector, I can say with confidence that these guys build a top notch structure.
Hello Jaron Fisher,
We're so grateful for your kind words and your recognition of our team's hard work and professionalism! It means a lot coming from someone with your expertise.
Sincerely,
The Quality Carports Team!
1048 W 170 N
Payson UT 84651
801.406.9508 | highqualitycarports.com
Dennis Bo
2024.08.11
What a great experience I've had with Quality Carports from the beginning. There building I ordered more than meets expectations. Miguel Toto and his team did such a wonderful job. Miguel even designed my next building that I ordered. Hopefully Miguel and his team get to install this one. I'm sure all teams are great at Quality Carports. Great company to do business with.
Hello Dear Dennis Bo,
Thank you for the fantastic 5-star review. We're thrilled you enjoyed your new steel building and had a great experience with us. Your support means the world to our team. Looking forward to work with you very soon!
Sincerely,
The Quality Carports Team!
1048 W 170 N
Payson UT 84651
801.406.9508 | highqualitycarports.com
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Roger Durkee
2024.07.04
I am so very pleased with the new garage that Quality Steel Building did for us. The "quality" is top of the line, excellent manufacturing. The installer crew , Miguel, was excellent. They came early and worked late each day. I would not hesitate to recommend this company to anyone who is looking for a quality steel building. Roger from Richmond UT.
Hello Dear Roger Durkee,
At Quality Carports, Inc., we are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you.
We can’t wait to serve your steel building needs again soon!
Sincerely,
The Quality Carports Team!
1048 W 170 N
Payson UT 84651
801.406.9508 | highqualitycarports.com
Becky Durkee
2024.07.02
We had Quality Carports build us a 30'x40' garage. They were very professional and the quality was top notch. We were especially impressed with the 3 gentleman who actually put the building together. They came early and stayed late every day they were here working. Their work ethic was exceptional and they paid attention to all the little details. We really appreciate them.
Hello Dear Becky Durkee,
We sincerely appreciate your business, trust and your valuable feedback. Customer satisfaction is what drives us and motivate us every day to be of better service to every single one of our clients!
At Quality Carports, Inc., we believe that our customers deserve nothing but the best, and we’re committed to delivering just that year around.
Sincerely,
The Quality Carports Team!
1048 W 170 N
Payson, UT 84651
801.406.9508 | highqualitycarports.com
Christina Marmolejo
2024.06.30
We are incredibly happy with our shop! Alex and his team were absolutely amazing with the build... from the start at Mancave with Megan to create our shop to the end has been a great experience. We will highly recommend Quality Carports! Thank you!!
Hello Christina Marmolejo,
Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do! We’re humbled by your support/trust and look forward to being your preferred choice for your next steel building project in the future.
Sincerely,
The Quality Carports Team!
1048 W 170 N
Payson, UT 84651
801.406.9508 | highqualitycarports.com
Darren Peterson
2024.06.11
We have been planning this carport that we wanted since last November and since then we have had the best communication I have seen in a company in a long time. Morri and Michelle have been there to answer any questions I had. And Alex and his crew were so awesome with the installation. Thanks Quality Carports for all your help in making this a reality for us to enjoy for years!!!!
Hi Darren Peterson,
Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our office staff and installation crew. At Quality Carports, we are committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again soon!
Sincerely,
The Quality Carports Team!
1048 W 170 N
Payson, UT 84651
801.406.9508 | highqualitycarports.com
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Wayne Gallup
2024.06.03
This building is something that I have long waited for. And this was put together far better than I imagine.
These guys worked fast and hard. They Got the building up just under ten days, And they worked right through the weekend. And so far, this building Is showing how solid it is by holding up to some of the fiercest rain and windstorms we have had out here in Erda, Ut. Keeping my fingers crossed, and i've seen no leaking yet.
The storage rooms are great., I have plenty of room to park several vehicles, And the multi shop areas that I have for repairs and work.
I'm sitting here in my own building and still can't believe this is mine.
I highly highway recommend this.
Sincerely.
Wayne Gallup
Hello Dear Wayne Gallup,
We truly appreciate your support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of WHY we love what we do.
Again, thank you so much for taking the time to leave us such great review!
Sincerely,
The Quality Carports Team!
1048 W 170 N
Payson, UT 84651
801.406.9508 | highqualitycarports.com
Brent Blackwell
2024.05.26
Our new building is a dream come true! Quality Carports is indeed a “quality” product and service! We are so happy with the quality of the design and architecture of our new, beautiful building. Our neighbors and friends are very impressed to have such a wonderful addition in our neighborhood.
Daniel and his crew were The BEST! They were a pleasure to interact with. The quality of their workmanship was impressive! They worked very efficiently and could not have delivered a better product. They helped to answer all our questions and resolve all our concerns. They were very professional and made the construction project a wonderful experience.
Michelle and Tania were also great to work with and helped us every step of the way!
Hello Dear Brent Blackwell,
At Quality Carports, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.
Brent, your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.
We’re humbled by your business and look forward to being your preferred choice for Quality Steel Buildings in the future.
Sincerely,
The Quality Carports Team!
1048 W 170 N
Payson, UT 84651
801.406.9508 | highqualitycarports.com
Dave Little
2024.04.27
I purchased a 50'x60' steel building through Man Cave structures built and installed by Quality Carports. I was reluctant at first because I wasn't sure about a carport business building such a big building. I couldn't of been more wrong! I'm amazed that in less then 2 weeks it was finished! A solid building and a great install team!
Dear Dave Little,
Your review means a lot to us. We always strive to give our best to help our clients, and we're glad that we exceeded your expectations.
We hope to see you again soon!
Sincerely,
The Quality Carports Team!
1048 W 170 N
Payson, UT 84651
801.406.9508 | highqualitycarports.com
Stephanie Rose
2024.04.25
Quality carports are very fast and reliable. There workers are amazing and hard workers. Love our barn. Built as wanted. Thank you quality carport. Super recommend!
Dear Stephanie Rose,
Wow! 🤩 Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic experience with us. Your glowing feedback truly brightens our day. We’re honored to have had the opportunity to serve you.
Sincerely,
The Quality Carports Team!
1048 W 170 N
Payson, UT 84651
801.406.0958 | highqualitycarports.com
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Tim Mulcahy
2024.04.23
Good team of installers, would use them again for sure. Our Motorhome is a happy camper! Tim&Deb Mulcahy
Hello Tim Mulcahy, your continued support and the kind words you've shared in this five-star review mean the world to us. We're truly honored to have you as a valued customer.
Thank you for your business and trust!
Sincerely,
The Quality Carports Team!
1048 W 170 N
Payson, UT 84651
801.406.9508 | highqualitycarports.com
Joe
2024.04.08
Just like many people we too went with Big Buildings Direct. With the price and wood and steel going up and winter around the corner we were running out of time. I will say structurally I do not think that the structure will be moving anytime with the amount of concrete I had to pour. The reason for the 4 star review and not 5 has to be because of the engineers at Quality Carports. My city and the concrete contractors both agreed that this was overkill when it came to concrete but I guess its just Quality Carports covering themselves for liability.
The installers that came were on time and were quick. They were very nice and cleaned the job site afterwards. The people I talked to at Quality Carports were extremely nice and attentive. Overall yes Quality Carports is a good company and I might recommend someone in the future.
Hello Joe,
Thank you for taking the time to write us a good review! We apologize for the concrete inconvenience. Unfortunately, we do not specialize in concrete, and have engineers design each foundation up to local codes. The reason our engineers recommend going past the frost depth for the concrete is to avoid frost upheave and cracking over time. We are still thankful for trusting us on your build and we greatly appreciate the kind words!
Please let us know if there is anything else we can do for you.
Sincerely,
The Quality Carports Team!
1048 W 170 N
Payson, UT 84651
801.406.9508 | highqualitycarports.com
Alfred Pruett
2024.03.29
I was looking for a carport style structure, vertical roof panels, that would set between 240 foot shipping containers set 24.3 feet apart. Quality Carports answered my need with a 24’x40’x10’ structure with gable enclosure on the north end to help block the winter snow, but open enough (7’) to drive normal vehicles under.
Everyone that I’ve dealt with throughout the process, from beginning to end, has been very helpful and professional. I would give them seven stars if I could!
Hello Dear Alfred Pruett,
At Quality Carports, Inc., we believe that our customers deserve nothing but THE BEST! And we’re committed to delivering just that.
Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.
Sincerely,
The Quality Carports Team!
1048 W 170 N
Payson, UT 84651
801.406.9508 | highqualitycarports.com