New World Collections Inc. Reviews 2025

Angelica M

2024.04.19

We accidentally missed our electricity closing bill when we moved out of Indiana a few years ago. I didn't know what to expect before calling New World, but Lisa was absolutely kind and helpful. She made it a very easy and smooth process for us to resolve the issue in the timely manner.

Tina Booze

2024.04.11

I called New World Collection today about an account on my credit. I was very worried about calling but I was connected with Allen, who provided me an amazing experience. He was very professional, courtesy and really help me to understand and explain all my options. He even shared tips on how to understand my credit and to make it better. I left our call with such a positive outcome and wanted to again thank him for looking out for me and the experience he provided. Not all companies have someone who cares like Allen. Thanks again.

Smith Family

2024.03.18

Called in this evening to pay an item that had gone to collections. Spoke with Lisa, never have I had such thorough explanation of something I had questions about. They made the situation a lot easier!

Reply from New World Collections Inc. 2024.03.28

Mr. Smith, Thank you for your positive feedback and 5 star review!

Daryl Cooter

2023.05.23

Great customer service! Very helpful getting my bill paid!

Crystal Dunham

2022.11.14

Brooke was amazing, and helpful and professional !

Abbigail Merrill

2022.10.26

Fabulous experience, they assisted me with understanding my financial debt and what steps to take in order to resolve my financial situation, as well as clear myself of debt

Reply from New World Collections Inc. 2022.10.26

You were a pleasure to work with us as well, it goes both ways .

Julie Hunter

2022.10.20

NWC Inc. was so easy to work with. They helped me resolve my issue quickly and had such friendly service while doing so.

Brianna Glenn

2022.09.08

Very friendly and helpful with helping me pay off my medical bill and understanding what was going on.

Alexis Manojlovic

2022.08.22

I spoke with Lisa, who was very kind and helpful!

Christopher Ferguson

2022.08.19

I called them to figure out what was going on and Brooke took very good care of me and explained everything in great detail. I was able to make a payment and start breathing a sigh of relief. Thank you

Adam Moss

2022.08.16

I called this debt collection agency, spoke to Lisa and she was so kind and informative! I have had experiences with other agencies that were difficult to deal with and hard to make a payment, but with New World Collections it was so quick and easy! I couldn't have had a better experience paying off a debt. I wish I would have called sooner! Another great part about them is that I didn't have to pay any extra fees, which makes me really happy also! The best part is the customer service, I was really impressed by speaking to Lisa. Thank you so much!!

MKB Zombie

2022.06.17

Called in and was answered quickly. Navigating the menu was not difficult, didn’t wait long for an operator to get on the line, and was helped extremely quickly and easily by the service rep. Excellent marks all around.

A

2022.06.13

It’s a collection place. Easy to pay of course.

They do ask for a rating before doing things for you.

Reply from New World Collections Inc. 2022.06.20

Dear, Mr. Whiteman. We did a thorough search to locate your account in our software which you do not exist in our system.

Chris Mobley

2022.06.07

Greg Wilkins of New World Collections likely deals with complex people, he's incredible. I have two insurances, just need them both to be ran so my collections notice drops, he effectively guided me through the steps I needed to take and for calling a "Collections Agency" you will be in good hands if Greg answers.

Ivan Mitchell

2022.05.11

They worked with me on payment plans to get this collection paid off. Never bugged me over the phone. Nice lady I spoke with.

Mark Bradley

2022.05.09

No one likes debt but the staff is very friendly and helpful!!

Jessica

2022.05.05

Big shout out to Lisa!! She was so friendly and easy to communicate with.Lisa helped me with my matter in just minutes and was willing to go above beyond with some other issues of mine.Its already hard enough to talk to bill collectors but Lisa made it go so smoothly like I was talking to a friend! Thanks again Lisa! Your the BEST!!