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Bewertungen ( 785 )
Clara Palacios
2024.12.20
Esta empresa fue un gran acierto! Alquilamos un vehículo al precio que nos indicaron, nada de subidas de última hora (pasa mucho en Costa Rica). Los chicos que nos atendieron fueron muy amables. Les dijimos los lugares que íbamos a visitar, nos dieron un mapa y nos dijeron lugares donde comer barato y donde repostar la gasolina.
Pagamos lo estimado de la reserva y nos la devolvieron sin problemas (nosotros la hicimos con la tarjeta Revolut y tardó casi un mes en llegar la devolución, pero eso depende del banco).
Bianca
2024.12.09
Everything worked out perfectly fine. They are super responsive and affordable. They also offer full coverage for a few dollars per day. The remaining insurances are included and there's nothing to worry about
Dear Bianca,
Thank you for taking the time to share your wonderful experience. We are delighted to hear that everything met your expectations. Our team strives to offer responsive and affordable service. It is gratifying to know that you appreciated the full coverage options as well. We look forward to serving you again on your next vacation. Pura Vida!
Regards,
Wild Rider.
D T
2024.12.08
All positives, good people, highly recommended if you need a 4x4
Dear D,
Thank you for your kind words and recommendation. We are delighted to hear that you had a positive experience with our service and team. Your satisfaction is our top priority, and we look forward to assisting you on your next vacation. Pura Vida!
Best regards,
Wild Rider.
Irene
2024.12.06
Buen servicio
Estimada Irene,
Muchas gracias por su amable comentario. Nos alegra saber que nuestro servicio ha cumplido con sus expectativas. Esperamos recibirla de nuevo pronto y que vuelva a disfrutar de una experiencia inolvidable.
¡Pura Vida!
Atentamente,
Wild Rider.
Liz Beer
2024.12.06
I've rented cars around the world and this is by far the best experience. Car was great, customer service excellent, and they even become mini tourist information centres as they help and advise you where to travel before you pick up the car. They also helped me to cancel a hotel booking due to a late landing and also helped me with a phone SIM. They were honest and likeable and I wish they could replicate their service worldwide
Dear Liz,
Thank you for sharing your wonderful experience with us. We are delighted to hear that our team could assist you with travel advice and other needs during your trip. Providing excellent customer service is our top priority, and we are thrilled to know we met your expectations. We hope to see you on your next vacation!
Pura Vida!
Wild Rider
Dawn Cosh
2024.12.05
Fantastic service. No additional cost and good price. Would definitely recommend this company. So helpful.
Dear Dawn,
Thank you for your kind words and recommendation. We are delighted to hear that you found our service helpful and our pricing satisfactory. Your feedback is invaluable, and we appreciate you taking the time to share your experience. We look forward to welcoming you again on your next vacation. Pura Vida!.
Warm regards,
Wild Rider
Antonella Bruno
2024.12.03
Muy buena empresa para alquilar vehículos en Costa Rica, no tienen letra chica en el seguro y son super serviciales.
Estimada Antonella,
Le agradecemos profundamente por tomarse el tiempo de compartir su experiencia con nosotros. Nos complace saber que nuestro servicio cumplió con sus expectativas y que encontró nuestro proceso de alquiler claro y transparente. Esperamos poder recibirla nuevamente en su próxima visita a Costa Rica.
Pura Vida!
Atentamente,
Wild Rider
adrianuskas
2024.12.03
Coche a precio adecuado aunque algo alto. Reservamos 4x4 automatico durante 17 dias con seguro a todo riesgo.
Pequeños detalles del carro: no funcionaban los antinieblas, el coche no tiene gps con carplay o similar y la radio a veces se volvia loca (como si alguien le diera a la siguiente cancion o a bajar el volumen constantemente).
Todo bien hasta que el ultimo dia de viaje tuvimos un susto, nos chocó la rueda de otro vehículo. Nos cambiaron el coche en unas 2 horas estando bastante cerca de San Jose (había un trafico espantoso y lo entendimos). Estaba diluviando y querian que les esperaramos en el mismo lugar del accidente a pesar de las indicaciones del policia, que nos recomendaba apartarnos de la vía por riesgo del lugar.
Por otro lado, cuando llegó Paola a cambiarnos el vehiculo, nos comentó que deberíamos abonar la gasolina faltante, no fue nada amable e incluso nos llamó malcriadas (por decir una expresión habitual española, en un momento de nervios).
El segundo vehículo no disponía de USB, aparato para sujetar el movil a modo GPS, ni cristales tintados… como el primero (que lo tenia todo). De peor calidad claramente. No nos rebajaron el precio.
Es mas, al entregarlo, nos comentaron que pagáramos 20$ de gasolina faltante del primer vehiculo (no llegaba a 3/4 usados y el tanque full son 52$). Acordamos pagar menos $ evidentemente.
En conclusión, no nos gustó la comunicación de la empresa y sobre todo el trato por parte de la compañera que nos trajo el coche de cambio.
Pd. No aconsejamos comprar SIM en este establecimiento. 15€/ 2 dias de internet limitado (solo usado para Gps), es una estafa. Mas aun cuando - supuestamente - te la activan ellos (Rafa) en la oficina y resulta que me activaron la itinerancia de la mía, llegandome una factura de 65€ en menos de 48h…
Rafa fue simpatico a nuestra llegada, nos explicó carreteras complicadas y nuestra ruta con detalle, pero no fue nada agradable la factura de la SIM.
lara schorta
2024.11.29
Top Service!
Faire Preise und Auto in gutem Zustand!
Trotz Unfall wurden wir professionell und fair behandelt.Thomas und sein Team sin sehr hilfbereit und lösungsorientiert!
Wir könen Wild Riders nur jedem weiterempfehlen!
Danke für die Unterstützung weiter so !
Liebe Lara,
vielen Dank für Ihre freundlichen Worte und Ihre Empfehlung! Es freut uns sehr, dass Sie mit unserem Service und der Hilfsbereitschaft unseres Teams zufrieden waren. Ihre Zufriedenheit ist unsere oberste Priorität, und wir sind stolz darauf, Ihnen in schwierigen Momenten zur Seite zu stehen. Wir freuen uns darauf, Sie bei Ihrem nächsten Urlaub wieder bei uns willkommen zu heißen. Pura Vida!
Mit freundlichen Grüßen,
Wild Rider.
Nicholas Gour
2024.11.28
Dear Nicholas,
Thank you for your positive feedback. We are delighted to hear that you had a pleasant experience with us. It is our aim to provide excellent service and memorable experiences. We look forward to welcoming you again on your next vacation. Pura Vida!
Warm regards,
Wild Rider
M U
2024.11.27
Alquilamos un Jimny 4x4 durante 2 semanas y fue la mejor elección que podíamos hacer. Personal amable y recomendaciones de carreteras además de muy buenos precios. Repetiría sin dudarlo.
Estimado M U,
Gracias por compartir su experiencia con nosotros. Nos alegra saber que disfrutó su viaje con el Jimny 4x4 y que nuestro equipo pudo ayudarle con recomendaciones útiles. Esperamos verle de nuevo en su próxima aventura y seguir brindándole el excelente servicio que merece.
¡Pura Vida!
Atentamente,
Wild Rider.
Chris K
2024.11.24
Professional, honest up-front pricing, and great vehicles! Took my CC's CDW waiver no problem. Got a Lil manual 4x4 Jimny for my wife and I. Thomas helped us by giving us a map with recommendations for the area we were headed to, as well as EXCELLENT advice about driving in Costa Rica. Get the $0 deductible road damage option, (we got a cracked windshield from a rock).
Dear Chris,
Thank you for sharing your experience with us. We are delighted to know that our team, especially Thomas, was able to assist you effectively and provide you with valuable advice. It is great to hear that our upfront pricing and vehicle options met your expectations. We look forward to welcoming you back on your next vacation. Pura Vida!
Warm regards,
Wild Rider.
Kavoos Boloorchi
2024.11.17
We rented a Suzuki Jimny for two weeks, and it was excellent. The car was new, reliable, and we didn’t experience any issues. The price was also very reasonable. Rafa provided a thorough walkthrough and shared valuable tips about the roads and driving culture in Costa Rica. Highly recommended!
Dear Kavoos,
Thank you for your thoughtful review. We are delighted that you had such a positive experience with the Suzuki Jimny and found our service helpful. It is wonderful to hear that Rafa's guidance enhanced your trip. We strive to provide reliable vehicles and insightful local tips to make your stay in Costa Rica memorable. We look forward to welcoming you back on your next vacation.
Pura Vida!
Regards,
Wild Rider.
Olly Farrow
2024.11.13
Open and honest with their pricing, which was the best we found for a 4x4 SUV for 2 adults 2 kids plus luggage (carry on plus a few extra items we picked up on our two week trip). Excellent customer service and communication via email and WhatsApp.
Max was a pleasure to deal with.
We had a couple of small electrical problems with our car, which we could live with, but they sent a mechanic out within two hours of me notifying them. The problem was resolved by tightening battery connections but they were prepared to swap the car if the problem wasn't fixed (Gustavo the mechanic arrived in the replacement car).
We were recommended this company by a friend and I would encourage anyone needing a hire car in CR to use them. Airport pickup and drop off is a nice touch too.
Dear Olly,
Thank you for sharing your positive experience with us. We are delighted to hear that you were satisfied with our transparent pricing and received excellent customer service from our team. It is great to know that Max and Gustavo were able to assist you promptly and effectively. We hope to welcome you back on your next vacation. Pura Vida!
Regards,
Wild Rider.
Pogromca Złych Dusz
2024.11.12
I had a great experience with WILD RIDER, especially thanks to Ms. Andrea. Although we ultimately didn't rent a car from them, the communication and clarity provided were exceptional compared to other companies in San Jose. Andrea was very responsive and professional, giving us clear information and honest advice, which really stood out. Based on our interaction, I can say that WILD RIDER has excellent customer service, and I would highly recommend them to anyone considering a car rental in Costa Rica!
Dear Pogromca Złych Dusz,
Thank you for sharing your experience with us. We are delighted to hear that Ms. Andrea provided exceptional communication and clarity during your interaction. It is wonderful to know that our customer service stood out and that you would recommend us to others. We hope you choose to rent from us on your next vacation. Until then, Pura Vida!
Kind regards,
Wild Rider
Frank Baumgart
2024.11.06
Dear Frank,
Thank you for taking the time to leave us the stars. We are delighted to know you had a positive experience with us. Your feedback is incredibly valuable for our team. We look forward to welcoming you again on your next vacation.
Pura Vida!
Regards,
Wild Rider
Daniel Eichhorn
2024.10.22
This was by far our most amazing experience for our whole Central America trip. We rented a Toyota RAV4 4x4 with the rooftop tent and spent 5 weeks driving around Costa Rica. The team at Wild Rider were so incredibly helpful and within an hour of arriving we were driving off fully loaded with all the camping gear we could ever need, and then some. The car and service were faultless, and we got to experience some of the most beautiful places we have ever seen. Cannot recommend enough. Also, the price is unbeatable!
Dear Daniel,
Thank you for sharing your wonderful experience with us. We are delighted to hear that your Central America trip was made memorable with our Toyota RAV4 4x4 rental fully equiped. Providing you with excellent service and quality gear is our priority, and it is fulfilling to know we met your expectations. Your kind recommendation means a lot to us. We cannot wait to welcome you back on your next vacation. Pura Vida!
Kind regards,
Wild Rider.
Klara P
2024.10.18
Verifiziert
Super
Es hat alles gut gepasst, wir wurden nett empfangen, erhielten wertvolle Tipps! Das Auto war in super Zustand. Und es gab keinerlei Probleme! Danke für alles. Alles war TipTop!
Pablo Oliva
2024.10.17
Álvaro nos recogió y llevó de vuelta al final al aeropuerto. Muy amable y atento en todo momento con explicaciones y recomendaciones de visita por el pais. 100 % recomendable. Flota de coches muy completa
Estimado Pablo,
Muchas gracias por sus amables palabras. Nos complace saber que nuestra atención y las recomendaciones de Alvaro hicieron su experiencia memorable. Siempre nos esforzamos por ofrecer un servicio de primer nivel, personalizado, y su satisfacción es nuestra mayor recompensa. Esperamos verlo nuevamente en su próxima vacación. ¡Pura Vida!
Atentamente,
Wild Rider.
Ana Lopez
2024.10.14
Todo genial. Desde el inicio muy fácil el contacto con ellos, el precio tal cual nos dijeron en el correo. No tuvimos problema con el coche, con el 4x4 fuimos perfectamente por carreteras algo complicadas.. Al llegar además nos hicieron una recomendación de ruta para recorrer el país y de sitios a visitar, y el transporte desde y al aeropuerto eficaz también.
Hola Ana, gracias por su comentario. Nos complace saber que el proceso y el vehículo cumplieron con sus expectativas. Estamos encantados de que las recomendaciones por parte de nuestro equipo le resultaran útiles en su ruta. Esperamos tener la oportunidad de verle de nuevo en su próxima aventura por Costa Rica. ¡Pura Vida!
Wild Rider.