Wild Water Spas Reviews

Excellent all round Great company to deal with- excellent service - prompt communication - delivery guys were excellent - all round very happy and are sure our guests will enjoy the new hot tub.

Date of experience: 08 September, 2024

Great delivery guys Great delivery guys Paul and his sidekick. Installation went almost without a hitch. All sorted quickly. Showed everything working in situ. Great sense of humour.

Date of experience: 20 August, 2024

Great deal on a great spa Great deal on a great spa, fantastic service from start to finish and I would highly recommend

Date of experience: 12 August, 2024

Simply the best Excellent company, fast delivery and great spa. All questions answered and really helpful. Delivery driver Jamie was absolutely brilliant. Positioned the tub exactly as requested and spent time with us explaining how to look after it. Will recommend this company to everyone

Date of experience: 15 August, 2024

Excellent all round Excellent all round Driver was great and spent the time to set up and explain everything Would definitely recommend

Date of experience: 05 July, 2024

Recent experience of Wild Water Soas Our spa arrived Thursday and can’t fault Paul’s delivery team. We had been told it would require a crane to lift over brick wall and they hadn’t told Paul that but amazingly they managed to get in anyway. Spa set up and explained. The insulation that we had paid extra for wasn’t what I was expecting so was able to send back for a refund. Spa now ready to use and very pleased with it. We purchased the Adonis which is a compact bargain model as we don’t have a large space. The only issue is the pillows keep detaching from the spa which is annoying but other than that seems great. The cover lifter wasn’t in stock when they delivered but Paul has already sorted coming back out Wednesday with it and a filter as an apology!

Date of experience: 04 July, 2024

Absolutely Brilliant A***** We love our hot tub thank you so much guys, went up and beyond for our needs, answered all our questions and worrys, but in the end had non, the delivery man was so professional and had everything done super quick and explained everything to us, couldn't of asked for a better service A******

Amazing Hot Tub My hot tub was delivered Friday pm and Saturday pm have been in and enjoying it sooo much. Paul and his buddy were brilliant and very knowledgeable. Only downside I had the cover put on in the wrong place and my error so will need to turn it when I change the water. Highly recommend.

DO NOT BUY FROM THIS COMPANY DO NOT PURCHASE FROM THIS COMPANY This is my honest and true review They are very good at their sales pitch, but after care is absolutely shocking- i have been trying to get a quote from them to replace broken/rusted parts They will ask you to post a positive trust pilot review on trust pilot after delivery, but beware thats where the customer service ends. My tub ( miami typhoon ) is 2.5 years old, the speakers have rusted and water is getting in from a broken seal, the diverter valve has broken and they stated they can not get the part and that it is discontineud which is an outright lie dont buy from them the guarantee is worthless as they provide through a third party, the av is only warranted for a year, and the parts are nearly impossible to obtain honestly I have had a nightmare trying to get them to communicate I have all the messages and responses if anyone needs to see them. Buy from a reputable dealer who can tell u where the hot tub is from and how readily parts are available... the miami spas are from north america allegedly, i have had some success in another supplier able to get the parts and for an awfull lot less than wild water spa indicated they might cost ...£250 pounds less for the speakers which are 45 pounds each they wanted 350 for the parts and the fitting.....

Amazing product! Always wanted a hot tub and now I can’t wait for summer!

Amazing all round Amazing customer service and amazing product. So happy thank you!

Date of experience: 07 March, 2024

The best family investment!! Before I moved to the UK I used to have midnight swims in the family pool in Spain and it’s something I’ve missed here in the UK, but since I got my hot tub I can enjoy it again and create the memories with my young family! I couldn’t recommend it enough, the service is also 10/10!!!

Hot tub Excellent service! Hot tub arrived within a promtly manner and the overall service was amazing! Highly recommend.

Great value, great service and highly recommended. Ordered 3 weeks ago and got a great deal as they had an offer going. Tub was due to be delivered yesterday but due to traffic and hold ups they were running late so they called and gave me the option to deliver/install late last night or come first thing. I decided on 1st thing and they came lovely and early meaning the tub was set up and filled early enough for it to be used tonight! The engineers were great and went through everything with me as well as some tips and hints as never had a hot tub before. They also went the extra mile and popped to the local DIY store for some longer cable so I could use the plug in option as we haven't had the electrics installed yet. Great value, great service and highly recommended.