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Reviews ( 96 )
Sergey Lisnic
2024.10.21
Have just installed a few windows in the house. Was a bit nervous tbh, but have heard good things about them (a work colleague installed for her mother).
In the end - very happy: some proper windows (depth, sound insulation etc.) and the guys worked very cleanly ... was afraid I'd need to do major repairs afterwards, which really was not the case.
They took the old windows out and put the new ones in, vacuumed etc. with minimal post-install work.
Recommended to a friend of mine who's also getting an upgrade now. He also commented that the pricing is actually not bad
Big thumbs up from me!
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Martin Gurny
2024.09.19
I've had 3 windows installed recently - 2 bedrooms and 1 bathroom. I'm very pleased with overall quality and look, including the blinds. Noise reduction is significant (don't expect it to be fully soundproof though) but it's actually the insulation features that surprised me the most.
Installation process was fairly smooth and was done within a day. I had some issues with delivery and a cracked frame but all was remediated very quickly.
Happy with the overall outcome and might be replacing more windows in the future.
Caroline Giese
2024.08.13
We had 4 windows replaced with uPVC windows with flyscreens, window locks and blinds. The team provided a personalised experience from the first call with Diane through to quoting, install and follow up. The installers completed the job in less than 1.5 days including removal and disposal of our old windows and cleaning up. Communication was excellent and they were very considerate when I had video meetings while they were working on site. We've done a lot of renovations at our house and this was by far the most seamless and hassle free. We couldn't be happier with the windows and the price. Thank you
Michael C
2024.07.24
Windows Factory did a fantastic job installing a double glazed PVC door to help soundproof my home theatre/music listening room. I particularly appreciated their willingness to go the extra mile to ensure all gaps were sealed to my satisfaction to prevent noise leakage. The job was very neatly done and they tidied up at the end.
Molly Flecknoe
2024.07.18
A great team to work with. Josh was clear in his advice and was realistic about our needs.
We have worked with the company in a business and personal setting and both times have been exceptional.
Thanks Windows Factory team!!
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Rosie Chard
2024.07.17
Excellent fitting, good customer service. I would use them again.
Danny Park
2024.07.17
Very high quality products, professional installation, highly recommended.
Andrew G
2024.07.16
Josh was great to deal with and answered all my questions!
Sylvia Ohlig
2024.07.15
Thank you Anton for everything you have done, reliable, efficient and such a nice person and Di at reception is exceptional, if you want honest and fair repais or windows call Window's Factory .. cannot recommend them enough
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Annika Lees
2024.07.03
Professional, easy to deal with, and the doors and window installation looks awesome (we had two sets of sliding doors and two types of windows--casement and balcony--installed, all double glazed with black uPVC frames). Josh and Diane were both lovely and so were the installers. They managed to be in and out in 1 day and left our place spotless. Quote was comparable to three others that I received but I picked Windows Factory because they were the most responsive and helpful. When the glass delivery was delayed by a week (no fault on their end), they communicated it promptly. No hesitation in recommending these guys.
Bill
2024.04.22
Windows Factory installed two large sets of tilt before turn windows with heavy acoustic glass for flight path noise (12.5mm Audioshield Clear; 22mm Argon; 6mm Clear Toughened) and flyscreens. The product, its performance and the installation process have exceeded my expectations. I was very happy with the whole installation process which was done in a professional and tidy manner and with close attention to the details of flashing and waterproofing. A big thank you to Anton, Josh and the team.
Lynne Van Veen
2024.04.17
We recently had new windows and a 5.2mtr sliding door installed in a new extension. Josh was exceptionally helpful in working with our builder to ensure all details including measurements (which were a bit tricky) were correct. The installation by Victor was professional and we are very happy with the end result.
nikhil maheshwari
2024.03.03
From the start to installation, Anton and his team has been transparent and very easy to communicate with.
The price and the installed product is very good and installation was done very cleanly.
Already referring them to my friends.
Good job Anton, thanks
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Lee Baxter
2023.12.18
It took a while but we got there and it was worth it. House is not only more energy efficient but also much quieter.
fiona And
2023.12.18
We are extremely happy with the windows and service and installation from Windows Factory.
Everybody in the company was very approachable, helpful and answered all our concerns and questions. The installation was painless and the installers were friendly, easy going and polite.
The windows have definatly added value to our home and are aesthetically beautiful as well as very effective for noise reduction.
We look forward to getting all the windows in the house replaced.
Craig Lycett
2023.12.08
Great windows. The team kept everything nice and simple and were easy to deal with. I’m very happy.
Pam
2023.12.05
The installers were very skilled, efficient, punctual, pleasant and most helpful with extra furnishing needs. They also cleaned up thoroughly after the job.
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Jenelle Frewen
2023.12.05
Service was excellent for a very difficult repair of two lift and slide doors. Highly recommend.
Eduard Pavlov
2023.12.03
Anton's team did an amazing job installing the windows in our apartment. They were very professional and tidy, and completed the job very quickly. Highly recommend!
Paul Gibbeson
2023.11.30
Great products; attention to detail; excellent liaison with and understanding of needs of client - I'd certainly recommend Windows Factory