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Reviews ( 4727 )
Ryan B.
2024.10.30
Verified
Very helpful and made the process easy!
Very helpful and made the process easy! Listened to what happened and fix the problems with no issues.
Dear Ryan,
We're delighted to read your positive feedback, and we sincerely appreciate your time spent sharing this review. Your engagement is truly valuable to us.
Our commitment to providing exceptional service is unwavering. We strive for excellence, ensuring that every interaction is handled with utmost professionalism, efficiency, and empathy. This is an integral part of our ethos and we're proud to uphold these standards consistently.
In conclusion, our dedication to delivering consistently high-quality service is our priority. Your experience is a testament to this commitment and we look forward to continuing this legacy of excellence in all we do. Thank you once again, Ryan, for your kind words.
Best regards,
Customer Experience Team
Erin R.
2024.10.30
Verified
The representative I worked with, Azure F., was exceptional
The representative I worked with, Azure F., was exceptional. His help started with a conversation when I called in, and turned into a great email exchange keeping me updated on the status of my shipment. He was even willing and able to help me make an address change that would have delayed my product. He made the experience frictionless. I love it
Dear Erin,
We're delighted to read your review, and thank you for taking the time to share your positive experience with us.
Your feedback serves as a testament to the high standards of customer service we tirelessly strive for. Our representatives, like Azure F., are indeed committed to delivering exceptional service, ensuring that every interaction is as seamless as possible.
We pride ourselves on consistently providing an unparalleled customer experience, and it's always a pleasure to hear when we've achieved that. Thank you once again for your endorsement of our unwavering commitment to excellence.
Kind Regards,
Customer Experience Team
Nolan K.
2024.10.30
Verified
Friendly customer service rep!
Friendly customer service rep! Should be shipping g very soon, which is great. Updated via email are timely.
Dear Nolan,
Firstly, we want to extend our heartfelt thanks to you for taking the time to share your impressions with us. Your engagement is truly appreciated and goes a long way in enhancing our community.
We're delighted to learn that you had a positive experience. It's always our top priority to provide excellent service and ensure our customers' needs are met swiftly and efficiently. Our team is dedicated to maintaining these high standards at all times, and we're always here to keep you updated.
In conclusion, it's customers like you who reaffirm our commitment to deliver consistently excellent service. We look forward to continuing to meet and exceed your expectations.
Warm Regards,
Customer Experience Team
Cecile B.
2024.10.30
Verified
Perfect the sales rep was extremely polite, spoke clearly...
Perfect the sales rep was extremely polite, spoke clearly & we got the transaction completed very quickly. I'm smiling. 😊
Dear Cecile,
We sincerely appreciate your kind words and the time you've taken to share your experience with us. Your engagement is truly invaluable.
Your satisfaction is our top priority, and we are committed to maintaining the highest standards of customer service. Our team of professionals is dedicated to providing swift, clear, and courteous interactions, ensuring every engagement leaves our customers smiling.
Concluding, we relentlessly strive for excellence in our service, consistently delivering on our promise of a seamless and delightful experience. Thank you once again for your affirmation, Cecile.
Warm Regards,
Customer Experience Team
Lauren B.
2024.10.29
Verified
I loved my shopping experience and will definitely...
I loved my shopping experience and will definitely be ordering more furniture from here in the future! Such friendly customer service and very professional! I will be recommending to everyone I know!
Dear Lauren,
First and foremost, we would like to express our warmest thanks to you for sharing your delightful experience with us. Your engagement and feedback are truly valuable.
Our team is deeply committed to delivering the highest standards of customer service. It is our everyday mission to ensure each of our customers experiences the same level of professionalism and warmth that you've encountered. This is not just a promise, but a commitment that we firmly stand by.
In conclusion, we're thrilled to hear that our unwavering commitment to excellence resonated with you. We look forward to serving more customers like you who appreciate the standards we uphold and the quality we deliver.
Thank you once again for your kind words, Lauren. Your recommendation is the greatest testament to our service and we can't wait to welcome you back soon.
Best regards,
Customer Experience Team
Renee A.
2024.10.29
Verified
Wonderful and professional!
Wonderful and professional! My last sectional was ordered the same way. A little scary ordering online but very happy with service and quality!
Dear Renee,
Firstly, we'd like to extend a heartfelt thank you for your enthusiastic engagement with us. Your support truly helps us continue our commitment to providing exceptional customer service.
Our team is steadfast in ensuring each customer's experience surpasses their expectations. We take pride in maintaining the highest standards of professionalism and service quality, and your feedback is a testament to that.
In conclusion, we are dedicated to consistently delivering an outstanding service experience. Your satisfaction is a shining example of the standard we strive to uphold every day. Thank you once again for your wonderful review, Renee.
Best Regards,
Customer Experience Team
Janet M.
2024.10.29
Verified
Very enjoyable no issues salesperson who answered the...
Very enjoyable no issues salesperson who answered the phone was wonderful 😀
Dear Janet,
Firstly, we'd like to express our sincerest gratitude for your time and effort in sharing your thoughts with us.
We truly appreciate your kind feedback and are delighted to know that you had an enjoyable experience. Your positive remarks genuinely mean a lot to us. Our team is dedicated to maintaining the highest standards of service and ensuring all interactions with our valued customers are nothing short of wonderful.
Rest assured, our commitment to delivering excellent service remains steadfast, and we aim to continue creating memorable experiences for all our customers. Your satisfaction, after all, is the ultimate testament to the quality of our service.
Thank you once again, Janet. We look forward to serving you with the same level of excellence in the future.
With Gratitude,
Customer Experience Team