Ability Assist Reviews 2024

Ryder Armstrong

2024.08.01

not recommends

Made a referral but haven't found anyone. Admin staff are away, and no one is following up on referrals. no communication, just excuses.

Reply from Ability Assist 2024.08.12

Hi Ryder, Just following up this one, we would like to have a chat about your referral, as we do not have a record of it. If you could reach out to our team on 9306 1770. Thank you. Matthew Ability Assist

Angelique Pearce

2024.07.11

Reply from Ability Assist 2024.07.15

Hi Angelique, thank you so much for your 5 star rating. Matt from Ability Assist

service humankey

2024.05.28

Reply from Ability Assist 2024.05.30

Thank you so much for your 5 star rating. Matt from Ability Assist

burhan krasniqi

2024.05.06

Reply from Ability Assist 2024.05.09

Hi Burhan, We are sorry to see that you have not had a positive experience with us. Our team always strives to provide excellent support, and we're disappointed to hear that we fell short of your expectations. If possible, we ask that you please reach out to our team at support@abilityassist.com.au or (03) 9306 1770 so we can discuss your experience further and explore ways to address your concerns. Thank you for taking the time to share your feedback with us. Matt from Ability Assist

Virginia Boland

2024.03.29

Reply from Ability Assist 2024.04.04

Thank you Virginia for your 5 Star Rating. Your feedback means the world to us. Matt from Ability Assist

Peter Mcilwaine

2024.02.12

Love working with a committed hard-working team, dedicated to the best outcome for their clients.

Reply from Ability Assist 2024.02.12

Thank you Peter for your 5 star rating and review, it is great to hear such wonderful feedback. Matt - Ability Assist

David Driscoll

2024.02.06

Reply from Ability Assist 2024.02.07

Thanks David for your 5 Star Rating. Your positive feedback means the world to us. Matt - Ability Assist

Marcus Foode

2024.01.30

Appreciate the support workers at ability assist, they really do a great job supporting people with disability

Reply from Ability Assist 2024.01.30

Thanks Marcus for your 5 Star Rating and Review. It is really great to receive this positive feedback. Matt - Ability Assist

Nancy Zhou

2024.01.29

Really great team at Ability Assist. They really do care. I highly recommended their services

Reply from Ability Assist 2024.01.29

Thank you Nancy for your 5 Star rating and review. It is so great to hear this positive feedback. Matt - Ability Assist

Gursewak Gill

2024.01.02

Ability assist commitment to diversity and inclusion is one of the things that makes it stand out. I appreciate how the leadership team actively seeks out diverse candidates and creates an inclusive work culture where everyone feels welcome. Management team is working very hard and do their best . Ability assist provides best care for clients in both disability and out of home care services and team members put all their efforts and hardwork . It’s so lovely to be in a workplace that prioritises mental health and wellbeing and this sort of support from coworkers helps people feel seen is absolutely invaluable! Thank you !!

Reply from Ability Assist 2024.01.04

Thank you so much Gursewak for your 5-star rating and positive review! We're thrilled to hear your feedback and truly appreciate your kind words. Your contribution to our team is invaluable, and we're grateful to have you on board. Matt Ability Assist

leo mohseni

2023.08.22

Reply from Ability Assist 2024.01.04

Hi Leo, We're genuinely sorry to hear that we fell short of your expectations. Your feedback is important to us, and we'd love to learn more about your experience to identify areas for improvement. Please reach out to our team (03 9306 1770 or support@abilityassist.com.au) so we can discuss your concerns in more detail. We appreciate your input as it helps us strive for better service. Best regards, Matt from Ability Assist

Jay Buffer

2023.08.13

Horrible staff and provider stay away from this business

Reply from Ability Assist 2023.09.08

Ability Assist is sorry to hear we did not meet your or your family member's expectations. We welcome feedback as we continually strive to improve our service. I notice there are no contact details linked to your feedback. Could you please contact support@abilityassist.com.au so we can understand your concerns in more detail and follow up as required.

Wesley John

2023.06.17

Reply from Ability Assist 2024.01.04

Hi Wesley, thank you so much for your 5 Star Rating, we are always thrilled to get feedback. Matt from Ability Assist

Lauren Hartshorne7r8e8e89e9e9e9ee

2023.03.15

Dedicated, hard working organisation who support their clients to achieve their goals whilst empowering them to have choice and control over their life and the choices they make.

Reply from Ability Assist 2024.01.04

Hi Lauren, Thank you for the fantastic 5-star rating and your glowing review! We're delighted to hear about your positive experience with our service. Delivering exceptional client experiences is our top priority, and your feedback affirms that we're on the right track. Best regards, Matt from Ability Assist

Ryan Clayton

2023.01.31

Reply from Ability Assist 2024.01.04

Hello Ryan, We sincerely regret that we didn't meet your expectations, and we appreciate you taking the time to share your feedback. Your experience is crucial to us, and we would like to better understand the specifics of your concerns. Please connect with our team (support@abilityassist.com.au) so we can discuss your experience further and explore ways to address your issues. Your insights are valuable as we work towards enhancing our services. Best regards, Matt from Ability Assist

Nicholas Malakai

2022.03.20

Reply from Ability Assist 2024.01.04

Hi Nicholas We're sorry to see your 1-star rating. If there's anything specific you'd like to share about your experience, please reach out to our team at support@abilityassist.com.au. We value your input and want to ensure we address any concerns you may have. Best regards, Matt from Ability Assist

Supervisor

2022.02.10

Caring and friendly company to work for A.A looks after their staff. They are very caring and professional in their approach. Like many big organisations, they have one or two bad apples but the vast majority are loving people

Ahmed Barrie

2021.09.02

Thanks A.A for all your support. It was a honor to have served this noble Institution for almost 7 years. May you continue to thrive

Sai madhuri houde

2021.06.26

I believe DHHS have to Check each and every home and Staff Qualifications and their Working hours and their exact Contribution at their work place. I believe this organisation not supposed run in community. I believe they don’t even have proper strategies for directing client from recovery. It just runs on Money and Staff also. And supervisor and Manager are completely Bullies. They play Roaster Games in every aspects.

ryan clay

2021.04.14

www.abilityassist.com.au

Ability Assist Reviews

www.abilityassist.com.au

Reviews ( 28 ) 3.5