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Reviews ( 126 )
Jean Kokkeler
2024.10.15
American Garage exudes professionalism! After having my car serviced, an issue arose on a day they were closed. Scott came to my house, took the car to his shop and corrected the matter promptly! American Garage has just earned all of my business!!
Thank you for your kind words, Jean. We're so glad to hear that Scott was able to assist you promptly and professionally. Our goal is always to provide exceptional service, and we're thrilled that we were able to meet your expectations, even when there was an issue. We look forward to serving you, thank you Jean!
David Hesterly
2024.09.18
We were fortunate to have our motorhome breakdown 1/2 mile from the BEST repair shop I’ve ever been to. American Garage took care of a broken serpentine belt and water pump V belt. This with rusted bolts that broke and had to be drilled out. Scott (the owner) and Bob the General Manager, worked later into the evening and early the next day to get us back on our cross country adventure. Their UNMATCHED kindness to let us stay overnight in the parking lot.
Oh my goodness, thank you so much for the wonderful review, David!!! It was so nice to meet you and Jan, we hope your trip is uneventful from this point forward. Stop by and visit us if you are ever through Chinook again. :) Thank you for your business.
Eric Kleinsasser
2024.09.10
Thank you for the 5 star review, Eric! We sure appreciate it and look forward to serving you.
Tracy McCracken
2024.08.06
If you need a new windshield or your vehicle needs some work done, this is your place. Fast service, friendly staff, good communication with their customers.
Thank you Tracy, we appreciate the wonderful review. :) I am so glad our team has provided you with fast, friendly service. Thank you for your business.
Kayleigh
2024.08.06
Kayleigh, please give us a call as we would like to discuss why you have left us a 1 star review? Have you been in with us before?
Bello Sdanko
2024.05.26
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Amanda Hansen
2024.05.12
Thank you so much for the 5 Star Review! We appreciate your business and we are so glad we were able to provide top quality service.
Andrea Boushie
2024.05.06
Thank you for the review, Andrea! We appreciate the 5-stars!
James Cowan
2024.04.01
Thank you for the 5 star review, James! We appreciate your business and look forward to working with you again in the future.
Jason Boatman
2024.03.15
Went in for a front gasket change came out with a loose alternator and a messed up harmonic balancer not sure what else
Sorry you feel that way, Jason. From the notes from our last experience with you last September, we informed you of the issues your car had and you were very unkind to our team, thus the reason we brought your car back to you and we did not perform any repairs. We wish you the best in your endeavors.
Flo Cheever
2024.03.05
My experience at American Garage was pleasant and professional from the minute I entered their showroom, reception area, and waiting lounge. The personnel are all pleasant, well informed, and gave excellent customer service. The work on my car was thorough, efficient, and correct. I appreciated the amenities in the waiting lounge and the follow up call after the work was done.
Flo, thank you for taking the time to leave such a positive review! We're thrilled to hear that your experience with us was pleasant and professional from start to finish. We strive to provide excellent customer service and comprehensive car care, and your feedback lets us know we're on the right track. We appreciate you mentioning the helpfulness and knowledge of our staff, as well as the quality and efficiency of the work performed on your vehicle. We're also glad you enjoyed the amenities in the waiting lounge and the follow-up call to ensure your satisfaction. We value your business and look forward to serving you again in the future. Thank you again, Flo! :)
Millissa Riggin
2024.03.04
Excellent customer service with all the extras that go above and beyond.
Thank you for your fantastic review, Millissa! We are so grateful for your kind words about our customer service and our dedication to going the extra mile. It's our mission to exceed expectations at every turn, and hearing that we achieved that for you is truly rewarding. We appreciate your business and look forward to serving you again. :)
Gary Gregoire
2024.01.17
Excellent communication - work well done
Thank you, Gary, for the review. We're glad our team provided excellent communication and service. We take pride in providing 5-star quality, and your feedback is a great motivator for us to keep doing what we do. Happy New Year to you and your family! Thank you for your business.
Susan Curtis
2023.12.25
Thank you Susan, for the review. I wish we could have been more help to you in finding a new car. If we can help in any other way in the future, we'd love to earn a 5 star experience. :) Happy Holidays to you and your family!
jausten dockter
2023.12.20
Very helpful and fair with their price!
Thank you so much Jausten for your kind words! We're thrilled that you found us helpful and our prices fair. It's always rewarding to know we've exceeded expectations. Have a very Merry Christmas and Happy New Year!
Arlene Bigby
2023.12.11
Very thorough. Loved the information they sent & the options to choose what work to approve.
Thank you for your kind review, Arlene! We're so glad you found the information we sent to be thorough. We strive to provide our clients with the highest level of service, and your feedback helps us to continue to improve. We look forward to working with you again in the future!
Walter Waldner
2023.10.30
Thank you, Walter, for the 5 Star Review! We appreciate your business and hope you love your new wheels and tires for your new GMC Sierra! :)
Doug mchenry
2023.09.27
American garage is awesome. My car was hit and run on thursday night and by 10 on Friday they had a rental car for Me to take and continue my trip. They were amazing to work with. Heather was a Rockstar.
I was going thru Chinook in mid September when my truck started over heating. American garage got me in on short notice and got me back on the road hone in short order. They are fantastic.
Awe, thank you Doug for the nice review! We are so glad we were able to get you back on the road after someone hit your car. Have a safe trip!
Daniel Neuenschwander
2023.09.26
They installed a front bumper replacement on my F250. They was great to work with. Will deal with them again!
Thank you so much for your 5-star review, Daniel! We are so glad to hear that you had a positive experience with us, and that you are happy with your new front bumper replacement. We strive to provide our customers with the best possible service, and we are always happy to help in any way that we can. We appreciate your business, and we look forward to working with you again in the future! :)
edward harrison
2023.09.26
Scott identified a defective part and replaced it again at no charge. Thank you Scott!
Thank you Ed! We are so grateful for your 5-star review and we are so glad to hear that Scott identified and replaced the defective part for you, and that you are happy with the outcome. He is always willing to go the extra mile to help customers, and we sure appreciate you taking the time to share your experience with us. We hope to see you again soon.