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Reviews ( 449 )
Daniel Lombard
2024.09.03
My 2015 Jeep Grand cherokee had a gasket/ engine rebuild with them. They give a 1 year 20k km warranty,my jeep had the same failure less than 6 months after they repaired it and at 19000 km which is well withi their warranty policy on their invoice!
When contacting them they are quick to deny any warranty or any liability on their workmanship!
Terrible company that only care about themselves! Stay clear
Good day, I would like to set the record straight by listing the facts.
Your vehicle had a cylinder head repair in November 2023 (8 months ago) for a misfire caused by worn valve guides. Since then your vehicle has done 19000 km without any issues. when you notified us that your vehicle has overheated and broken down and is currently in George at workshop X. I immediately called workshop X to find out what was wrong so that we can do whatever is required should this be a part or workmanship flaw. According to the failure report received from workshop X, Your vehicles radiator developed a leak on the left bottom tank. The vehicle was driven with the leak and eventually lost enough coolant to render the cooling system inadequate. The engine began running hotter than normal and eventually overheated to the point of destruction. Temperature gauges are there to warn us so that we can stop before disasters take place. Unfortunately we cannot be accountable for your radiator leak that led to the engine overheat as we did not replace your radiator 8 months ago when we repaired the cylinder heads. I would like to help you however possible but we have to remain fair to each other. I hope that you are united with your vehicle soon. Cheers Chino.
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Victor Bvurere
2024.08.24
Thank you for the Five Star review Victor!
Prenesh Ramjeewon
2024.08.08
Excellent sevice 👌👌👌👌👌
Pieter Noppe
2024.08.01
Thank you for the five star review Pieter!
Nicolaas Schoeman
2024.07.31
Good day Nicolaas. Thank you for your review. Please let us know what we can do in the future to ensure a five star review!
Regards
American SUV
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Wisdom Mapaureni
2024.07.19
All your jeep repairs done here
Hi Wisdom, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Kind regards,
American SUV Team
Johannes Ndoroma
2024.06.27
Can I have a WhatsApp numbers for company I need few parts for my Chrysler voyager
Good day Johannes, thank you for getting in contact with us.
We pride ourselves in superior client service and parts.
Please contact us directly on 012 665 2925, and one of our sales members will be happy to assist.
Warm Regards,
American SUV Team
potlako ntlatleng
2024.06.19
Good service
Potlako,
Thank you most kindly for the positive review, we at American SUV strive continually to deliver 5 STAR service to our friends in all their vehicular needs and requirements and there is no greater reward than recognition of our service to you. Looking forward to being of service to you in our 5 STAR graded workshop or from our well stocked new and used spares department, couriered straight to your door.
Stefnie GriffinL9
2024.06.10
Good service!
Stefanie,
Thank you most kindly for the positive review.
We pride ourselves in serving our friends in their vehicle needs in every way. Our 5 STAR rated workshop is there for all your repairs and services. While our well stocked new and used spares department, who can also courier nationwide, and are there for you.
AMERICAN SUV
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Martin Grimes
2024.06.06
Martin, Thank you most kindly for the positive review, your positive review serves as a building block to substantiate our future service to you in all your vehicular needs and requirements, our 5 STAR graded workshop and well stocked new and used spares department are at your service. Drive safely
Hannes Pretorius
2024.05.06
Excellent service thank you
Hi Hannes, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
karen stevens
2024.04.24
Had my car serviced in less then the time I expected. Awesome customer service and very happy with the car service.
Karen, Thank you very much for taking the time to rate us. We strive to keep you 5 STAR happy, be it a service in our 5 STAR graded workshop or the specific part you need to keep your wheels turning. We are glad to make you happy. Cheers, Chino
Gerhard Loedolff
2024.04.23
Very knowlegeable and efficient. Communicates well with client re ste of vehicle.
Gerhard,
Thank you for recognizing our dedication and support to our friends who come to us for help, we at American SUV strive to use our accumulated experience to the advantage to you and your vehicle, ensuring safe and affordable motoring. Drive safely
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claudia ramos
2024.03.26
Made a booking via email to hein and traveled 4hrs to get to Pretoria only to be told that the "receptionist" is supposed to read he's emails and make the bookings. Poor system
Claudio, Thank you for the constructive criticism, however when taking into account your last email to Heinrich which stipulated "I think I might postpone this...I'm worried that with Easter holidays coming up there might be a delay" we rightly assumed you would phone to reschedule your appointment. We therefore feel the 2 Star assessment to be undeserved
Alphonsus Izunobi
2024.03.20
Ob, thank you most kindly for the positive review, we at American SUV strive to give all of our friends 5 STAR service be it from our 5 Star graded workshop or our well stocked new and used spares department.
We are looking forward to being of service to you in future, drive safely.
Arnold Kasepa Bwalya
2024.03.09
They are decent, fairly good service
Arnold, thank you kindly for your most positive review.
We at American SUV strive to give 5 STAR service to all our friends be it for new or used sparesfrom our well stocked spares department or a service or repair by our 5 STAR graded workshop.
Look forward to be of service to you in future.
Drive safely.
Tafadzwa Joseph Nyika
2024.02.25
Tafadzwa, Thank you most kindly for the positive review. We at American SUV pride ourselves in going the extra mile for you be it in our 5 STAR graded workshop for serviceses or repairs or even making use of our very well stocked new and used spares department who courier nation wide. We wish you many safe kilometers in your chosen wagon.
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Julius Mothate
2024.02.25
Julius, thank you for the most positive review, we at American SUV PRIDE OURSELVES in giving to you the best we can, be it services and repairs or new and used spares parts couriered nationwide, What ever your need give us a call. Drive safely
Wells Ngwepe
2024.02.22
Awesome staff. Thanks guys
Wells, Firstly thank you most kindly for the positive review. Our well trained professional staff will always be there for you for services, repairs or spares new and used couriered nationwide to your door
Drive safely
Warren Du Plessis
2024.02.20
I Highly recommended American SUV, I was referred to them by a friend , they kept me up to date at all times on the repair of my Jeep Wrangler, they made for a great experience and I did not have to break the bank to have my car fixed, thanks American SUV to a great experience and a awesome team you have working with you.
Warren, Thank you for the most positive review. We atAmerican SUV pride ourselves in going the extra mile for you , beit for services and repairs in our 5STAR graded workshop or our well stocked new and used spares devision, drive safely