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Reviews ( 113 )
Lydia Paek
2024.11.19
From the beginning, the event coordinator Melissa had a terrible demeanor. She seemed very entitled and spoke as if she was doing us a favor. We called last Saturday and was able to schedule a tasting but there was miscommunication. I thought the tasting was for Wednesday but she called my partner and they agreed on Thursday. I was unaware so I called them myself and she told me they couldn’t do it Wednesday and had to do it Thursday instead. I know specifically the only day that doesn’t work for me is Thursday so I asked if they could squeeze us in today if not we’re gonna have to reschedule. She says, “look, you need to understand that we’re not a restaurant, you can’t just come and go”. I never implied they were a restaurant nor was I just going to come in that Wednesday, that is the reason why I gave them a call. I believe that comment was uncalled for and just supporting the fact that she wanted to feel superior. Then at the end of the phone call, she says “we don’t even do wedding tastings this time of year, we’re squeezing you in” I understand that they are busy but the way she goes about speaking is very demeaning and entitled. I wasn’t upset because I couldn’t get in for a tasting, I am upset about the way she speaks to me. I was calling to make sure we had the dates correct, not to demand a tasting that Wednesday. Then the next morning, I spoke to another caterer and I left Melissa a message to let her know I would like to cancel the tasting but she calls my partner instead of me. I thought that was very inappropriate because I’m the one who left the message and I’ve also left my number in that message. Therefore, this individual went out of her way to seek my partner’s number and call him to confirm. Her actions basically implied that my words are of lesser value. I believe from the beginning, she was just entitled and inappropriate.
Dear Lydia,
We are truly sorry that we were not able to accommodate your tasting on Wednesday as you had desired. As I mentioned during our initial call, tastings are scheduled around previously scheduled events. I certainly never meant to offend you in any way. Your fiancé was my original point of contact and who I was corresponding with regarding the tasting. I wish both you and your fiancé nothing but the best in your wedding planning.
Sincerely, Melissa Marsh
Lydia Paek
2024.11.19
a minute ago New From the beginning, the event coordinator Melissa had a terrible demeanor. She seemed very entitled and spoke as if she was doing us a favor. We called last Saturday and was able to schedule a tasting but there was miscommunication. I thought the tasting was for Wednesday but she called my partner and they agreed on Thursday. I was unaware so I called them myself and she told me they couldn’t do it Wednesday and had to do it Thursday instead. I know specifically the only day that doesn’t work for me is Thursday so I asked if they could squeeze us in today if not we’re gonna have to reschedule. She says, “look, you need to understand that we’re not a restaurant, you can’t just come and go”. I never implied they were a restaurant nor was I just going to come in that Wednesday, that is the reason why I gave them a call. I believe that comment was uncalled for and just supporting the fact that she wanted to feel superior. Then at the end of the phone call, she says “we don’t even do wedding tastings this time of year, we’re squeezing you in” I understand that they are busy but the way she goes about speaking is very demeaning and entitled. I wasn’t upset because I couldn’t get in for a tasting, I am upset about the way she speaks to me. I was calling to make sure we had the dates correct, not to demand a tasting that Wednesday. Then the next morning, I spoke to another caterer and I left Melissa a message to let her know I would like to cancel the tasting but she calls my partner instead of me. I thought that was very inappropriate because I’m the one who left the message and I’ve also left my number in that message. Therefore, this individual went out of her way to seek my partner’s number and call him to confirm. Her actions basically implied that my words are of lesser value. I believe from the beginning, she was just entitled and inappropriate.
Chrissy Richter
2024.11.12
We couldn’t have been happier with our experience working with Andreotti's and Melissa Marsh for our wedding party! From start to finish, they went above and beyond to bring our vision to life with flawless execution and impeccable attention to detail. The food & service were extraordinary! Even our guests, who are the harshest of critics and picky eaters, are still talking about how excellent the food was! We couldn't have been happier to hear this! Melissa was a lifesaver and helped me with every detail beyond the caterer's duties! She ensured everything went smoothly, handling every detail with ease and professionalism so we could truly enjoy our day without worry. They were flexible, responsive, and dedicated to making our celebration unforgettable. We highly recommend them to anyone looking to elevate their special event with fantastic food and outstanding service! If you are using a venue with tight turnarounds and many restrictions, they will ensure everything is executed flawlessly!
Jordan Brady
2024.10.02
I don't even know where to begin, Andreotti's was exceptional and we would recommend them to everyone. Not only was their food amazing but their staff were exceptional. As the bride and groom we always had a drink in our hand and food easily accessible. The staff went above and beyond to ensure we had the wedding of our dreams which we did and it wouldn't have been possible without them. The traveled from New Jersey to Macungie PA. Everyone at our wedding couldn't stop raving about the food and service therefore we would definitely use them again and recommend. They brought everything needed, set up, services during cocktail hour and dinner and cleaned up once completed. The communication from the very first tasting until 10pm of the wedding was exceptional and we can't express our gratitude enough.
Jonathan Sambucci
2024.09.27
Wonderful communication, options, and food!
Thank you so much for your note! We really appreciate it and are very happy that you were happy! We hope to work with you again!
Katerina Childs
2024.09.25
We were initially apprehensive about our partnership with andreotti’s because my husband and I are HUGE foodies and at the time we booked our venue, they were the sole caterer allowed on site. We were CONVINCED we would need choices. As wedding day approached, Marianne and Melissa reached out to nail down a date for tasting and review so much questions I had. We were BLOWN AWAY by our wedding tasting. Everything was homemade and you could TASTE the love they put into their food. Mike and I were hooked. Melissa answered every question and calmed every nerve. Honestly, I’m surprised she didn’t fire us as clients because of all the questions I asked and requests I had. She was more patient than any person I’ve met. My wedding was everything I dreamed of and more. They set the tables exactly as I pictured. And provided a living saint to us in form of our maître d. I fell in love with this woman the moment I met her. Unfortunately I’ve never planned a wedding and I was unaware that it’s customary to tip this particular person well; so my husband and I will need to revisit their location 😉. Our maître d literally read my mind. Every time I needed something she was there, like a genie… she literally read my mind. I am so thankful to have had the opportunity to work with andreottis and I will recommend them to EVERY person I know, always. Thank you so much Melissa and Marianne, you should be proud of the business you’ve built. -Love the Schwab’s
Gal Blank
2024.09.02
Ordered Andreotti's Catering for my wife birthday.
I picked the food up myself ( HOT pickup, i.e. food is prepared right before your pickup time )
Pickup was easy and everything was ready at the agreed time.
We had about 11 people attending our party.
All food was truly amazing!
We had 2 salads, 3 appetizers, 2 entrees, and 2 side dishes as well as pastries tray.
I ordered small portions of each dish and at the end of the party we still had enough left overs to eat for over a week.
Definitely will recommend and order again in the future
We are so glad that you were happy with your food! We hope your wife had a wonderful birthday! Thank you so much for your review! We look forward to serving you again in the future!
Kajoree Bhattacharya
2024.08.26
Is it possible to give them 10 stars? They took care of everything and as the bride, I didn't have to worry or think of anything! The food, service, thoughtfulness, and coordination was incredible!
Jacqui Sherrod
2024.07.21
It is an inconvenience when you have to fill out a form to request a menu. Why make a customer wait for something that should be readily available for those seeking your service?
Rachel Goldman
2024.07.18
Andreotti's Catering provided exceptional service for our wedding day. The staff were very attentive the entire day not just to us, the bride and groom, but our entire family. They really made the day run so smoothly. The food was also very good. We got so many compliments on not just the service but on how good the food was. The planning process was also great, Melissa our coordinator was amazing at communicating with us and really made our day so special. We are so happy we chose Andreotti's as our caterer.
Claire D
2024.07.15
We hired Andreotti's for our wedding in June and we could not have been happier to have them for our special day! The cocktail and reception food was fantastic, the guests are still talking about it, and the service and energy of the staff were wonderful. Melissa went out of her way leading up to the event and on the day of to make sure we had everything we needed. I would highly reccomend working with her and her team for any event1 Thank you so much for everything!
Zoe Metz
2024.06.23
Andreotti’s did an amazing job making sure our special day went smoothly and was all around perfect. Maryann and her team did a fantastic job making sure my husband and I were well taken cared of, including our families! We had such a wonderful time working with Maryann all the way up to the wedding day! The food and cake were great and the whole Andreotti’s team truly delivered! Mark and I along with our families couldn’t be more grateful for the talent Maryann and her team brought to the table! We highly recommend Andreotti’s Catering for any special occasion you wish to throw! Thank you Maryann and the whole Andreotti’s team for being so flexible and willing to help make sure our day was one to remember forever! - The Porter and Metz Family
Gianna Hofmann
2024.06.15
Melissa and the andreotti’s team were so helpful with everything during our special day. Not only was the food delicious, Melissa helped set up the entire day for us and made sure everything ran smoothly.
Ira Moskowitz
2024.06.10
Melissa and her team did a fantastic job at our daughter's wedding. I can say enough nice things. Food was awesome and her team was very attentative to our guests. Thank you for helping make our event unforgetable.
Steve Ozer
2024.06.07
We hired Andreotti's Catering for our wedding in May, and can honestly say they delivered in a spectacular way -- the hors d'oeuvres and entrees were delicious, as if from the finest restaurant. People were raving about the food long after the wedding, and even the venue will be switching to Andreotti's for future events. Not only that, but the warmth and professionalism of their staff added to the beautiful vibe at our wedding. So. . . thanks to Andreotti's Catering for a fantastic job, they're the best 💯
Eliza Comodromos-Langan
2024.06.05
Andreotti's did an AMAZING job with our graduation party! They were really pleasant and easy to work with. The food was delicious, plentiful, and heartily enjoyed by all. In particular, theirs was the best vodka penne I've ever had, hands-down! :-) And the server we hired through them was fantastic! She was incredibly professional, experienced, and so very pleasant. She kept the party flowing smoothly from start to finish and did a stellar job with setup and cleanup. I will definitely look to Andreotti's for my next big party!
Sara Torres
2024.05.09
Andreotti's was so good in explaining everything, the food options are awesome and everything just taste heavenly! I still have people talking about how good the food was! Every staff was SOO NICE it was one of my favorite things about our wedding day. Melissa helped us during the whole process but sadly she got sick and MaryAnn took charge on our wedding day, but she was really informed of everything and made us feel comfortable that everything will be okay.
Barry Plimpton
2024.03.30
Excellent service catering from small at home gatherings to elaborate receptions.
MaryAnn Ragone DeLambily
2024.03.28
Our non-profit used Andreotti's Catering for an event at the Collingswood Ballroom. The food was outstanding and the staff was amazing, accommodating our every need. We heard nothing but positive remarks about the food and the service. The catering team was truly the best and very professional. We will be using Andreotti's Catering again for an event this upcoming June. We are looking forward to working with them again!
Michelle Clark
2024.02.07
We hired Andreotti's to cater and serve for an engagement party in December 2023, and we could not be happier with the whole experience. The food was excellent, fresh and served hot. The servers were wonderful. All the people at Andreotti's were so helpful and easy to work with and assisted us so much with the planning. We got so many compliments from our guests about the delicious food and the quality of service! I would not hesitate to use Andreotti's again for any event!