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Reviews ( 119 )
Cynthia LaBar
2024.12.13
My sister had raccoons in her attic and we called Animal control NY/NJ and they came right away. They offered many different services and when the raccoons were removed we asked them to do all kinds of repairs we needed to have done. They never pushed anything. We had painting done, Sheetrock, new deck built. Plumbing and electric work done. Just to name a few. They were dependable, and the work was great. Her home looks beautiful now. They helped us remove items we wanted removed and nothing we asked could not be done. They repaired the hole in the roof that the raccoons made and did all kinds of things to help prevent them from coming back. Frank and all his workers were helpful, reliable and trustworthy. We will definitely use them if we need any work done. Highly recommend this team.
Hello Cynthia,
Thank you for sharing your experience with us at Animal Control NY/NJ. We're delighted to hear that we could assist with not only the raccoon issue but also the extensive repairs and improvements around your sister's home. Our team strives to provide comprehensive and reliable services without ever pushing unnecessary options. It’s great to know that you found the work dependable and the results beautiful. We appreciate your trust in us and your high recommendation. Remember, we're here for any future needs, big or small.
Best regards, The Team at Animal Control NY/NJ
Harry Bouzaglou
2024.10.11
Frank and his team were great. We had squirrels in our roof and just one day after giving Frank a call, they worked their magic and got them out. Great service and very friendly.
Hello Harry,
Thank you for your kind review! We’re glad to hear that Frank and our team could quickly address the squirrel issue in your roof. Our goal is to provide efficient and friendly service, and it’s great to know we achieved that for you. We appreciate you choosing Animal Control NY/NJ and are here whenever you need our services again.
Best regards,
The Team at Animal Control NY/NJ
Mar
2024.10.05
Frank came out on a holiday weekend at night and helped with a squirrel problem. He was able to safely remove the stunned squirrel and relocate the little guy to another area in our yard. I would for sure recommend this business and use them again.
EDIT: Well I did have to use them again lol. Had a bat issue...again. Frank and his helper came out and did a great job. Clean work done the right way the first time. I had two other companies come out for bats years ago. I wish I knew about Frank and Animal Control NY/NJ then is all I can say. Night and day difference in quality of work. Sad Dracula Jr had to leave but it was for the best. 10 Stars !
“Hello Mar,
Thank you for the fantastic review and for choosing us again to handle your bat issue. We’re thrilled to hear that Frank and his team were able to provide you with clean and effective solutions. We strive to deliver high-quality work that stands out from the rest, and it’s rewarding to know you noticed the difference. We appreciate your humor regarding ‘Dracula Jr.’ and are glad we could assist in making your home comfortable and bat-free once more. Your continued trust and high praise mean the world to us.
Best regards,
The Team at Animal Control NY/NJ”
Hello Mar, Thank you for taking the time to leave such a positive 5-star review. We're truly grateful to hear about your experience with Frank. It's always our goal to provide timely and compassionate service, even on holiday weekends! We're glad that the squirrel found a new safe spot in your yard. Your recommendation means a lot to us, and please know we're here for you should you need our services in the future.
rhondi kendall
2024.08.29
I had a bat unexpectedly get into my house late at night. When I reached out to animal control in my township, they were less than helpful, basically telling me to figure it out on my own. Thankfully, Frank was able to come to my rescue around midnight. He was incredibly nice, quick, and professional. He swiftly caught the bat and even went above and beyond by giving me clear instructions on how to close off my chimney to prevent this from happening again. Franks prompt and thorough service turned a stressful situation into a manageable one. I highly recommend Animal Control NY/NJ for any wildlife issues!!
Hello Rhondi,
Thank you so much for your kind words and for recommending our services! We're thrilled to hear that we could help with your bat removal in NJ. We're sorry to hear about the initial response from your local services, but delighted that Frank could step in and help when you needed it most. It's fantastic to hear that his approach not only resolved the immediate issue with the bat but also helped you feel more secure by advising on preventive measures. We're here to turn stressful situations into manageable ones, and it's rewarding to know that was your experience. We appreciate your recommendation and are here whenever you need assistance with any wildlife concerns in the NY/NJ area.
Best regards,
The Team at Animal Control NY/NJ
Cristie Ritz-King
2024.08.29
We were impressed with the fast, thorough and kind service from Animal Control NY/NJ. Frank was our hero the night he cleared a bat from our home and then took great time inspecting and giving us tips to ensure no future unwanted visitors could fly in again.
Hello Cristie,
Thank you for your wonderful review. We're thrilled to hear that Frank provided fast, thorough, and kind service during your recent encounter with a bat. Our goal at Animal Control NY/NJ is not just to resolve the immediate issue but also to help prevent future occurrences, and it sounds like Frank did just that. We appreciate your kind words and are glad he could be your hero that night. If you ever need more help or another round of tips, just let us know—we're here to assist!
Best regards,
The Team at Animal Control NY/NJ
Peter Pavlou
2024.08.28
Frank was awesome. Extremely responsive and a true professional
Hello Peter,
Thank you for your review! We're glad to hear that you were pleased with Frank's service. His commitment to professionalism and responsiveness is something we value highly. We appreciate your feedback and are here whenever you need us.
Best regards,
The Team at Animal Control NY/NJ
Kathy Ryan
2024.08.25
Frank was EXCELLENT. He came within a very short period of time. He kept in touch along the way for arrival time. Frank was very professional. He got the bat out in record breaking time! He took the time to explain about the bats and their habits. He surveyed the house and was very patient in answering all my questions. I would absolutely recommend this business to everyone. I already passed it on to several friends. Thank you for wonderful service!!!!!!!!!! More than 5 stars!!!!!!!!!!!!!!!!!!!!!
Hi Kathy,
Wow, thanks for such a fantastic review! We're really glad Frank was able to help out quickly and keep you informed every step of the way. It's great to hear that he could answer all your questions and make you feel more comfortable about the situation. We appreciate your kind words and are here to assist anytime you or your friends need our help.
Best regards,
The Team at Animal Control NY/NJ
yvonne plummer
2024.08.21
I was satisfied with your job. I would recommend your service.
Hello Yvonne,
Thank you for your review and for recommending our service. We're glad to hear that you were satisfied with our work. We strive to provide high-quality service to all our clients and appreciate your acknowledgment. Should you need our assistance again, we're just a call away.
Best regards,
The Team at Animal Control
Arlino Calderon
2024.08.09
Hello Arlino,
Thank you for the five-star rating! We're glad you were satisfied with our service, and we appreciate you taking the time to leave a review. If there's anything more we can do for you or if you have any feedback, please don't hesitate to reach out. We're here to help!
Best regards,
The Team at Animal Control NY/NJ
Christine Vasquez
2024.08.08
Frank and his employees were very professional, polite, and thorough. We had a huge problem with squirrels in our attic in which they destroyed the walls, wiring, and left a tremendous mess. After the job was completed our attic looked completely clean and entryways were repaired. We would definitely recommend using his company.
Hello Christine,
Thank you for taking the time to leave such a positive review! We're glad to hear that Frank and our team could effectively tackle the squirrel problem in your attic and restore it to a clean and secure state. Dealing with that level of damage can be stressful, and we're pleased we could alleviate that for you. We appreciate your recommendation and are here whenever you need our services again.
Best regards,
The Team at Animal Control NY/NJ
Sherry Weiss
2024.07.29
Frank & his crew was great .I had a Chipmunk that went under the dishwasher & Frank took out dishwasher clean inside the chipmunk was living there. Frank fix all the holes so the chipmunk was not coming back . Few days later was dead. I was so comfortable & happy . I call him a miracle worker.
Thank you very much for the wonderful review Sherry! It was our pleasure to help you with your chipmunk problem.
While we hope you have no further issues with unwanted guests living in your kitchen, if you have any issues, just give us a call and we will be glad to come out and help!
Matt Kebbekus
2024.07.08
We needed help on 4th of July Weekend. Our normal service was not available. With the help of Frank and his team, we put together a plan and evicted our surprise squirrel guest within hours. Responsive. On time. Effective.
Hello Matt,
Thank you for sharing your experience. We're glad to have been available to assist over the holiday weekend when you needed us. It's great to hear that Frank and our team could quickly help with your squirrel situation, ensuring everything was handled humanely and effectively. We pride ourselves on being responsive, punctual, and effective, and we're pleased that we lived up to those standards for you. Thank you for choosing us, and remember, we're here whenever you need us!
Best regards,
The Team at Animal Control NY/NJ
melissa jacobs
2024.07.04
cruel inhumane left baby raccoons on a roof. for four days with no hydration. They died a horrible death Who does that? there are HUMANE pest control. this is not one of them
Dear Melissa,
I appreciate you taking the time to discuss this matter with me. While I understand that you have decided not to remove the review, I wanted to clarify a few points and express my concerns about the current situation.
Firstly, I want to reiterate the timeline of events to ensure there is no misunderstanding. The babies were removed and placed on the roof next to the exit for the mother on Sunday between 3:00 and 4:00 pm. We monitored them closely, visiting the site daily and checking on them twice a day. On Wednesday evening, I retrieved them at 6:30 pm, making the total duration 2 days and 3.5 hours, not four days as previously stated.
I understand your dedication to wildlife rehabilitation and the importance of accurate information. However, the misinformation has led to severe repercussions, including threatening messages and harassment directed at my daughter. This aggressive behavior is deeply distressing and unacceptable.
Our primary goal is to ensure the humane treatment of animals, and we always strive to reunite babies with their mothers whenever possible. We are committed to improving our practices and learning from each experience.
I kindly ask that you consider the impact of the review and the misinformation on our business and personal lives. If the review cannot be removed, I request that the details be corrected to reflect the accurate timeline. Your understanding and cooperation in this matter would be greatly appreciated.
Thank you for your time and consideration.
Sincerely,
Animal Control NY/NJ
Yuri Beltran
2024.06.24
Frank was the only one able and capable to remove the raccoons out of our fire place out of 3 different companies.
He was on time, he was professional and did an excellent job. We def recommend him.
Hi Yuri,
Thank you for your great review! We're thrilled to hear that Frank was able to successfully resolve your raccoon issue when others couldn't. Punctuality, professionalism, and effectiveness are what we aim for, and it's wonderful to know that Frank delivered on all fronts. We appreciate your recommendation and are here for you anytime you need further assistance.
Best regards,
The Team at Animal Control NY/NJ
Lord Rousseau
2024.06.16
Frank is a straight shooter no nonsense individual. Extremely helpful and informative. You will not feel pressured to accept his services however you’d be the dullest crayon in the box not to move forward with him. Found him on Google. Payments are accepted in cash, Venmo, credit card( not sure if Apple Pay and Zelle or accepted).
Had a raccoon issue in the back of my roof and Frank and his partner sealed up the openings and added a cage and a camera. Frank informed me I have to do additional work to replace the frame to block the raccoons from possibly chewing through Said he would come back in a few days to remove the cage and seal up the hole. Kept his word and finished the job without me having to call.
$2500 well spent
Hi Tracy,
Thank you for sharing your experience and for the vivid description of Frank! We're delighted to hear how pleased you were with the service and that you found Frank's straightforward and informative approach beneficial. It's great to know that we could effectively resolve your raccoon issue and that the process from start to finish met your expectations. We appreciate your trust in us and are glad you feel your investment was well spent. Remember, we're just a call away if you need any more assistance.
Best regards,
The Team at Animal Control NY/NJ
Jervette Ward
2024.06.14
There was a bat in our brownstone, and not only did they get it out, they also arrived on time, were kind, professional, and thorough. Highly recommend!
Hi Jervette,
Thank you for your kind words! We're thrilled we could help with the removal of the bat in your home and that our team's approach resonated with you. It's always our aim to be on time, thorough, and as helpful as possible. We really appreciate your recommendation, and we're here for you anytime you need assistance again.
Best,
The Team at Animal Control NY/NJ
Mike Fortuna
2024.06.09
Frank took the time to first do a full detailed inspection and take photos of my mom’s attic for me. Then explained all of the details of the job that needed to be done up there. The team was incredibly patient and thorough. They ensured the pests were gone over the course of a few days and reinspected to confirm. They also offer more detailed services like proofing with to prevent future intrusion, and they fully disinfected and replaced all of the insulation in the area. This team cares and it shows, I highly recommend!
Thank you, Mike!
Thank you for taking the time to leave such a thoughtful review! We're really glad to hear that Frank and our team could provide a detailed and thorough service for your mom’s attic. It’s important to us that we not only solve the immediate problem but also help prevent future issues and ensure the space is clean and safe. Your recommendation means a lot to us, and we're happy we could meet your expectations. If you or your mom need anything down the line, we’re just a call away.
Best regards,
The Team at Animal Control NY/NJ
Robert
2024.06.05
Wonderful professional service that solved my squirrel problem.They went beyond my expectations. The cleanup was tremendous. Thanks Frank and Anthony
Hi Robert,
Thank you for your kind review! We're thrilled to hear that Frank and Anthony could help resolve your squirrel problem and that you were pleased with the cleanup. Your satisfaction is important to us, and it’s great to know we met your expectations. Thanks again for choosing us, and we’re here whenever you need us.
Best regards,
The Team at Animal Control NY/NJ
Lynne A
2024.05.31
Wow completely unprofessional and extremely nasty. Asked me “what do I want?” And also “I can’t believe these types of calls are coming in.” Never will I ever recommend this service. If I could give a negative star I would.
Dear Lynne,
We sincerely apologize for the negative experience you had with our call center. Your feedback is important to us, and we are committed to improving our customer interactions. We strive to provide professional and courteous service to all our clients.
We would like to understand more about what happened and see if there is anything we can do to make it right. Please reach out to us directly, and we will do our best to resolve the issue.
Thank you for bringing this to our attention. We hope to have the opportunity to serve you better in the future.
Sincerely,
Animal Control NY/NJ
646-741-4333
Patricia Cohen
2024.05.27
Great service. Arrived early and took care of our problem completely. Kind to animals!
Hello Patricia,
Thank you for the wonderful review! We're so glad to hear that you were pleased with our service. Being kind to animals is something we take very seriously, and it's great to know that it resonated with you. We appreciate your feedback and are here to help anytime you need us.
Best regards,
The Team at Animal Control