Next Plumbing

www.asknextplumbing.com

Next Plumbing Reviews

EXCELLENT rating
4.9
1122 reviews Verified
Next Plumbing
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Reviews ( 1122 ) 4.9

Connie Neale
Connie Neale
2024.10.25
6month plumbing checkup
Reply from Next Plumbing 2023.04.24
Thanks Connie
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John Montani
John Montani
2024.10.24
Dan is a very skilled technician, and did a great job. He was also warm and friendly, and is a great asset to your company. However, Next Plumbing's charge of over $500 to change a temperature sensor was too pricey!!
Patrick Carroll
Patrick Carroll
2024.10.23
The Plumber Doug was very kind, nice and knowledgeable. Great job. Thank you.
Emanuel Diaz
Emanuel Diaz
2024.10.21
Worst company ever their Plummer lied to me weasel his way into getting $168 diagnostic fee when all I wanted was a quote for changing out my well pump lied and said that he needs to diagnose it first to see what the problem is. I told him what the problem was, and it ended up being the same thing I said then their manager, Nicholas proceeded to lie and say that I wasn’t gonna pay him his diagnostic fee ended up, suing me when I already paid him. His diagnostic fee will never use this company again. they are the worst. Nothing but con artist Who like to sue a veterans of the United States? it is a travesty when you take advantage of the freedoms veterans like me fought for to mistreat the public
Reply from Next Plumbing 2024.10.21
We provided you with up front pricing to diagnose what the issue was with your well system. You agreed and signed a contract prior to any work being performed. We performed a diagnostic and determined that the well pump failed and needed to be replaced. You stated that you were unable to pay for anything including the diagnostic that day, but would be able to pay in a few days. We agreed and granted you the time to pay it. I followed up with you after that date had passed and asked if you had any intention on paying, to which you stated that you did not. I would have been willing to work with you, but you had a poor attitude. I explained that I would file suit against you and you would be responsible for not only the diagnostic charge, but also court costs and fees. I provided you with that opportunity to make it right. I did just that the following day. I even went as far as to provide you with a payment plan to alleviate the impact paying your bills would have on you and your family. Next Plumbing employs many veterans, myself included. If anything, we go above and beyond for them. Sincerely, Nicholas M. Abrams Operations Manager
Carol Gathye
Carol Gathye
2024.10.21
Ronald was very professional and personable. He even told me the service was free as part of my yearly plan. The fact that your company is honest and not selling me things I don't need is the reason you are my choice of plumbers.
Reply from Next Plumbing 2024.10.22
Thank you for your fantastic review! We're delighted to hear that Ronald provided professional and personable service. At Next Plumbing, honesty is a core value, and we strive to ensure our customers receive only the plumbing services they need. We appreciate your loyalty and look forward to serving you again!
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Philip Kurtz
Philip Kurtz
2024.10.19
Alec came to our home to repair a leaking faucet in the garage. He replaced the faucet which required adding some piping and taking away some of the wood around the area. After he finished the job, he left; and that is when we discovered that we had no water in the house. I called Next Plumbing and asked for them to contact Alec and have him come back to our house. He was back in about 30 minutes and quickly discovered that a pipe joint under our house had broken causing a huge flood. He then spent much time getting to the problem pipe and assessing the situation. He had to take a piece of siding off our house skirt to get to the problem. He ended up spending an additional 4 hours to complete the work and even did some preventive repairs under the house. At one point, I told him that it was getting dark. But he said he had lights and that he would not leave until the problem was corrected, and he could turn the water back on. At 8:00 p.m. he finished the work and then apologized for the amount of the bill. No apologies needed. Problems are problems and need to be addressed with an eye to the future. Throughout the whole day, Alec was courteous and friendly and kept us informed of what he was doing. Alec is the best. Once gain, give this guy a raise.
Reply from Next Plumbing 2024.10.07
Taking the time to send such a great review addressing your plumbing issues is very thoughtful. We are reaching out to say thanks! Our staff is constantly working hard to find ways to exceed expectations and provide impeccable service. The only way to confirm that we deliver a first-class service is with feedback like yours. Please remember that Next Plumbing is always here for you. You're amazing! Thank You!
Joy Keefer
Joy Keefer
2024.10.17
We had our filters replaced. As always the job was done well.
Reply from Next Plumbing 2024.10.22
Thank you for the great review! We’re glad to hear that our team consistently delivers high-quality service, especially with your filter replacements. At Next Plumbing, we take pride in providing exceptional plumbing service and look forward to assisting you with any outdoor plumbing system repairs or installations in the future!
Jeff Belle
Jeff Belle
2024.10.16
Alec was the plumber who performed the work requested. He was friendly, knowledgeable, and on time. Quite obvious that he cared about me as a customer, and cared about his job. I would recommend him, and moreover, Next Plumbing to anybody who needs plumbing services.
Reply from Next Plumbing 2024.10.22
Thank you for your kind words! We're thrilled to hear that Alec provided friendly and knowledgeable service. At Next Plumbing, our plumbers are dedicated to delivering top-notch plumbing service, and we appreciate your recommendation. We look forward to serving you again!
Alison Cornell
Alison Cornell
2024.09.27
Owen Ebbert did an excellent job installing a whole house water filtration system and reverse osmosis unit. The installation required him to reroute pipes and drill holes through the walls, with the result being a neat, clean and pristine job. He was professional and happy to answer any questions we had. He completed the work in the same day. I would recommend Next Plumbing without hesitation.
Reply from Next Plumbing 2024.10.01
Thank you for your wonderful review! We're thrilled to hear that our team did an excellent job installing your whole house water filtration system and reverse osmosis unit. Our plumbers take great pride in delivering a neat and clean plumbing service, and we’re glad Owen answered all your questions. Your recommendation means the world to us, and we look forward to serving you again!
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Terry Rhodes
Terry Rhodes
2024.09.26
Excellent work.
Reply from Next Plumbing 2023.03.28
Thanks, Terry!
Clarissa Trujillo
Clarissa Trujillo
2024.09.21
When I say amazing work! I mean amazing! First off, Sandra was wonderful with taking the call and advised me she could have a plumber out within 30 minutes. My tenant advised me she received a letter from the city stating of a possible leak due to meter reading. Adam, the plumber, contacted me just as Sandra stated. He advised me of the 2 possible issues it can be but also stated if it's not those the price will then begin to change. He constantly called me after he checked every possible issue to advise me he was going to check the next. He was able to find the leak which was outside of the home with a T-Sitter that was by a newly installed fence. He fixed it within 2.5 hours. I was so impressed. Thank you Adam for making a situation that could have been stressful smooth sailing. You will not regret obtaining their services. Efficient is an understatement.
Reply from Next Plumbing 2024.09.24
We're thrilled to hear about your amazing experience with our plumbing service - thank you for reaching out. It’s great to know that our commitment to providing superior plumbing service made your situation smooth sailing. Your feedback about our plumber's dedication and thoroughness is invaluable and helps us shape everything we do. We hope to serve you again in the future with all your plumbing and drainage needs. On behalf of the entire team, thank you!
Jade H
Jade H
2024.09.20
Doug was great, he was able to resolve the issue quickly and efficiently. Would recommend to family and friends 100%. Writing this review on behalf of my grandmother who is not tech savvy.
Reply from Next Plumbing 2024.09.24
We wanted to take a moment to thank you for sharing your grandmother’s wonderful experience with our plumbing service. Our team of plumbers works tirelessly to ensure that we provide efficient and effective solutions for all plumbing issues. Your feedback makes a significant difference in our commitment to excellent service. We look forward to serving you and your family again - please reach out to us anytime. You are awesome!
Brian Chirgwin
Brian Chirgwin
2024.09.20
Excellent job. I recommend highly!
Reply from Next Plumbing 2024.07.01
Thank you so much for taking the time to write such a fantastic review about our plumber. Our commitment to providing top-notch plumbing service is what drives us every day, and we're happy to hear we achieved that for you. Your opinion is crucial as it allows us to make informed decisions about our plumbing services moving forward. We'd be thrilled to serve you again anytime you need a dedicated plumber. You're amazing. Thank you!
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Nerissa Edden
Nerissa Edden
2024.09.20
Reply from Next Plumbing 2024.09.24
Thank you for the fantastic 5-star rating! We appreciate your support for our plumbing service. We hope to serve you again in the future for any plumbing or drainage needs you may have. Our Team Appreciates You!
Billy Conn
Billy Conn
2024.09.19
Next Plumbing to the rescue. I had a problem with the toilet in my bathroom that never would seem to flush all the way so I called Next Plumbing and scheduled my appointment. The Plumber called to let me know that he was on his way and he was actually there before the time frame. He was very polite and seemed very attentive. I explained to my problems he went looked at the toilet and gave me a couple options. I decided to go with the replacement of the toilet, even though Junior gave me a couple other options. Replace the toilet cleaned up the area sprayed some very nice spelling stuff and he even wore booties in my house. I am very thankful to run across Next Plumbing and have them back in my house in the future.
Reply from Next Plumbing 2022.04.20
Billy, We are happy to hear your praises for Junior and Next Plumbing. Thank you for taking the time to leave us a review!
Richard Bennett
Richard Bennett
2024.09.17
Next Plumbing with Doug at the house to replace a water heater was efficient and very workmanlike. He knew his business.
Reply from Next Plumbing 2024.09.17
Thank you for taking the time to write such a fantastic review - it means a lot to us! Our team works diligently to provide efficient and high-quality plumbing service, and we're glad Doug's expertise in replacing your water heater met your expectations. Your feedback is valuable and helps us continue delivering top-notch drainage services. Please consider using us again in the future. Thanks again!
Peterson Oliveira
Peterson Oliveira
2024.09.12
Very kind person and clean work
Reply from Next Plumbing 2024.09.17
Thank you for the great review - it means a lot that you took the time to share your experience. We're committed to delivering clean and kind plumbing service, and it's wonderful to hear that you were satisfied with our work. Your feedback helps us maintain our high standards in plumbing and drainage service. Looking forward to serving you again - please reach out to us anytime.
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Patty Hill
Patty Hill
2024.09.12
Owen came to our house to help us with a couple plumbing issues. He was prompt , very professional, and kind. He fixed our issues and only did what was necessary to get the job done. I would definitely recommend Next Plumbing and Owen as he did a great job !!!
Reply from Next Plumbing 2024.09.17
Good day! We're reaching out to let you know that your amazing review has kept us smiling all day long! Our team is dedicated to providing prompt and professional plumbing service, and we're glad Owen was able to address your issues effectively. Your feedback on our plumbing and drainage services is invaluable and motivates us to continue delivering exceptional service. We hope to serve you again in the future. You are awesome! Thank you!
christpher ward
christpher ward
2024.09.08
I'm gonna call them again next time I need a plumber.
Reply from Next Plumbing 2024.09.09
Thank you for taking the time to share your positive review! We’re thrilled to hear that you plan to call us again for your plumbing needs. Our team is always ready to provide top-notch plumbing services whenever you need them. Thanks again for your support!
Dennis White
Dennis White
2024.09.06
Bradley was efficient and thorough doing the inspection of our plumbing.
Reply from Next Plumbing 2024.09.09
Thank you for the great review - it means a lot that you took the time to share your experience. We’re pleased to know that Bradley’s inspection of your plumbing was efficient and thorough. Your feedback helps us ensure our plumbing services continue to meet high standards. On behalf of the entire team, Thank You!