Astanza Laser Reviews

10 out of 10 recommend Saxston & the Astanza team! From the very first minute of working with Saxston she was helpful! She is extremely pleasant to work with. She is a good listener and she is very creative! She is knowledgeable in the field. Her input regarding marketing and Google ads was always spot on. Overall I would highly recommend Saxston for the marketing needs of your business. She is so good at what she does. Myself and my team really appreciated her time and efforts on all our projects. Thank you Sax!

5 stars for the cleanliness of facility, check in process for “Laser Community Day”, friendliness of staff, and professional/sanitary standards followed by staff & doctor. 3 stars for personal experience… They have treated my tattoos since 2019, and I have only ever had to reschedule/cancel 2 times in those years for the 6 week-apart Community Laser days. I walked in for my next session to model my treatment for the laser students as per usual, and arrived on the DOT. (I have severe ADHD and have given my utmost best effort to remain consistent & punctual) I was removed from the system originally; thinking that this was a mistake I re-made the appointment & showed up. I come to find that, instead of communicating like adults, that was their way of deterring me - I am told that they “reserve spots for more reliable client base” (something along the lines of that) and when I argued my case that I’ve only had the two instances, THEN it was that they “did not have time to treat me!” even though I was there on the dot for my treatment with that time slot booked out, regardless. I do not blame the passive yet professional lady who relayed this information to me. I blame Justin, who has directly had this long-standing issue over ONE re-schedule that I communicated to him. If he had an issue with the last appointment that I did not make it to without warning because I was in a treatment facility, then I would like to have known that. I do not appreciate nor accept the blatant lies to my face; I do not respect Justin’s cowardice practice of removing me without communication behind a decision I wasn’t aware of - as I have been a long standing laser model with SEVERAL small pieces on my body to contribute to the lessons. Other than that, this is a valuable facility that gives back to their community + professionally interacts with their students, staff, & models in a sanitary facility. Thank you.

Nick gave us Top Notch Service ! I cannot express the level of quality these people provide . 10 out of 10

I love Astanza! Getting trained and certified through them has been such a fun, great, and rewarding experience ♥️

As a professional within the NGO/non-profit sector, I deeply appreciate Astanza Laser's proactive approach to collaboration with organizations dedicated to assisting individuals seeking tattoo removal—a process often intertwined with painful personal histories. The team's genuine commitment to this cause is evident in their seamless operations and makes partnering with them a gratifying experience. 10/10 company. 10/10 product. 10/10 mission. The choice to partner with them is more than clear.

I have been part of the Astanza family for over 4 years. Not only are their products top of the line, but their service is outstanding!! From day one, Opal Taskila has been my go-to person. I always ask her any questions I may have because I know she will either know the answer or quickly connect me with the best person to help. I deal with several other providers for other products or services I offer, but I have never spoken or corresponded with anyone as professional and proficient as Opal. Keep providing your excellent service & I'll be a client for life!!

I’ve been with Astanza for 5 years. I can only say great things about this company. The amount of support you receive when starting your business is amazing! The equipment is the best!!!!!

Best course to take for laser tattoo removal! So amazing to have real patients to practice on and so much useful information to start a business :)

I have had the honor of meeting some of the best trainers here at Astanza over the past years. I probably am a mascot at this point. (Haha) They are extremely passionate, patient and very professional in every step of the way. If you’re looking to broaden your office and skills at helping others achieve goals of better self esteem. This is one way of achieving it, nothing better than fixing a bad tattoo. Thank you for everything Jessika

can't say enough! an outstanding company with outstanding folks, big shout out to Taylor Stults. She is awesome!

From Bryce in sales, Krystal in traing and education to Saxton in Marketing this team has been amazing. I always get help when I need it and good direction for shaping my business. The team at Astanza really puts customers first.

Astanza Laser always delivers. Today I had the honor of speaking with Bennett from the marketing team. He was super helpful in helping me get my new business up and going and getting clients in the door. It’s been an absolute pleasure working with them every moment of the way. Best laser company.

Absolutely great company to work with! They take care of you from beginning to end! 10/10 *

Astanza Laser is an awesome company! Such a pleasure to work with. :) So impressed by their help, guidance and knowledge! ✨ 10/10 would recommend Astanza for all of your laser needs. They're so helpful and informative!

Many of the comments (if not all) deal with the customer service experience with the Astanza team which of course, me not being a customer, I'm not going to contradict. However customers must realize that much of the company reputation is based on the good quality products they commercialize. And I absolutely agree. The quality of the products is second to none. However, as a biomedical laser engineer and being involved with those same lasers on a daily basis I have to say that a huge part of that reputation comes thanks to the quality of the original manufacturers Astanza uses for its products, like Quanta Systems s.p.a or Asclepion Laser Technologies, all of them belonging to the same E.l.E.n group. Obviously, more than being a manufacturer, Astanza is an idea. I can't even imagine what would happen to the laser bussiness in US if Astanza would indeed invest that same idea in producing a laser of their own.

Astanza Laser is a great company, and the services offered extend beyond simply buying a laser. Their dedicated service department performs regularly scheduled maintenance and quick responses for emergency visits. The marketing team provides helpful resources for all the materials you need in the shop and on the web. If you are considering purchasing an FDA-cleared aesthetic laser machine for your med spa or tattoo parlor, talk to these wonderful people first!

Amazing company with amazing support. They want to see you succeed. Everyone from Josh in sales to Bennett in digital marketing to Krystal in training to Amy who’s job title is literally Client Success Manager- are all very knowledgeable and supportive in helping get your laser business off on the right foot.