Verified Company
I recently had the pleasure of visiting Austin ENT, and I couldn’t be more pleased with the experience. From the moment I walked in, the staff was friendly, professional, and welcoming. Dr. Robert Butler and his team went above and beyond to ensure my comfort and understanding every step of the way.
Dr. Butler’s expertise and compassionate approach truly set him apart. He took the time to listen, answered all of my questions, and provided clear, thoughtful recommendations. It’s clear that they all care deeply about their patients’ well-being.
If you’re looking for top-notch ENT care with a personal touch, I highly recommend Austin ENT. They provide the kind of service that earns a 5-star rating!
Reply from Robert E. Butler, MD, FACS, FAAOA
2025.11.27
Thank you for your kind words, and for taking the time to share your experience.
⭐️⭐️⭐️⭐️⭐️ Five-Star Review for Dr. Butler (ENT)
I recently had an appointment with Dr. Butler, and I can honestly say it was one of the best healthcare experiences I’ve ever had. I’ve been dealing with a medical issue for years, feeling unheard and frustrated after seeing multiple providers with no real answers. Dr. Butler was the first physician who took the time to listen carefully, assess my symptoms thoroughly, and look for the root cause instead of treating me like just another quick visit.
His professionalism, compassion, and genuine attentiveness immediately put me at ease. He explained everything clearly, never rushed the conversation, and made sure I fully understood my care plan. For the first time in a long time, I felt truly supported and hopeful about my health.
His office staff deserves just as much praise—they were friendly, efficient, and welcoming from the moment I walked in. The entire team works seamlessly together, creating a positive and comforting environment that makes you feel valued as a patient.
If you are looking for an ENT who goes above and beyond, listens intently, and truly cares about your well-being, I highly recommend Dr. Butler. I am incredibly grateful for the quality of care I received and for finally having real answers after years of uncertainty. An easy five stars!
Reply from Robert E. Butler, MD, FACS, FAAOA
2025.11.22
Thank you for your kind words, and for taking the time to share your experience.
Dr. Butler is very good at his work . He's thoughtful. He gives great advice in caring for the reason I see him . His PA is following his footsteps. The office staff are nice . I'm so glad I when to see him. Take care doctor
Reply from Robert E. Butler, MD, FACS, FAAOA
2025.11.21
Thank you for your kind words. We strive to deliver the highest quality of patient care and love to hear about your positive experience. Thanks for sharing your feedback with us.
I waited almost two and a half hours past my scheduled appointment to see Dr Butler. I questioned the receptionist twice just in case I was called back and did not hear them. I was informed he was running late. My exam and consultation was less than five minutes. No answers only a referral.
Reply from Robert E. Butler, MD, FACS, FAAOA
2025.11.12
I am sorry to hear we did not meet your healthcare expectations. We greatly value your feedback as your healthcare is our priority. Please feel free to contact our office manager, Rexanne, at (512) 444-7944 should you need further assistance.
Dr Butler was professional and kind. Very happy with my visit .
Reply from Robert E. Butler, MD, FACS, FAAOA
2025.11.05
Thank you for your kind words. We strive to deliver the highest quality of patient care and love to hear about your positive experience. Thanks for sharing your feedback with us.
Efficient, on time, pleasant, and professional. I felt I received very personal attention. I can certainly recommend Dr. Edward Butler and his office.
Reply from Robert E. Butler, MD, FACS, FAAOA
2022.11.16
Hi Betty, we are so happy to have been able to provide you with a positive experience! We look forward to your next visit!
Dr Butler and PA Michelle Grimes are very professional efficient and caring. They always do follow up which is appreciated. Staff is supportive as well. Highly recommend Austin ENT.
Reply from Robert E. Butler, MD, FACS, FAAOA
2025.10.31
Thank you for your kind words. We strive to deliver the highest quality of patient care and love to hear about your positive experience. Thanks for sharing your feedback with us.
