AyiTess Reviews

Calls not being connected. And, 4 months later we get the reply below! The English is so bad I don’t even know what they’re saying! My review is not “fake”. Be careful who you libel.

Very unprofessional and rude. Mocked me just now for wanting to think about the price quoted for 2x shelves and one blind @£60. Would avoid like the plague.

Stole £696 after not turning up. No refund and they won’t answer the phone to me.

Took an upfront payment of nearly £700 of a family member to take on a job. Didn’t do the job and had to get another company to carry this job out. Job needed carried out on the Thursday. They phoned on the Thursday to move the job to the Saturday. This didn’t work as they knew my family member was leaving to Ireland on the Friday. They were made aware of this when they took on the job. Several months have now passed, several conversations with different members of their team and nobody has got the money back to my family member yet. Didn’t do the job, have kept the £700 and now are ignoring phone calls from two members of the family they know they have spoke to about the issue. I would highly recommend avoiding this company at all costs.

TERRIBLE CUSTOMER SERVICE DO NOT USE TOOK PAYMENT AND NEVER CARRIED OUT SERVICE

Removal company? Yes Professional? No The way that they packed our belongings was a joke, no system whatsoever & put in flimsy cardboard boxes that had seen better days. I have items missing that I have only just discovered 2 weeks later, a television that has been damaged at aerial point. Financial problems, through no fault of my own (lack of WiFi to access my online bank) & to top it all off, I ended up paying £800 to put the 3 men up in a hotel, while my possessions were held to ransom! I was called a liar & a cheat. Would I recommend this company? Not a chance!!! ***Edited to say*** The AyiTess reply to my review, refers to me Not being told that I had to pay the money before the van left the premises that I was moving from, it wasn’t in any of our communication’s, I still have those texts. AyiTess said that it was policy to pay up front, so why did the van leave without requesting payment or the company ring me before they left? I would have been able to access WiFi at that point.! This resulted in me not being able to access my mobile banking app on the train, my app requires WiFi & won’t allow access using G3,4 or 5 The lady in charge simply called me a liar & a cheat because, she said if I could text her, then I could access my bank?! The minute that I had WiFi, I rang them & paid. The next day, they rang me, to say that before they unloaded my furniture, I had to pay £800 for 3 b&b rooms!

Great job! They were very professional, hard-working, and did a great job. Huge 5* from us here 😊

It's really nice experience ☺

Really got not much to say, but they're the best, thank you guys! 🙏

They had my goods moved with no delay and no harm. Would recommend any time

They are very fast and secure. They had my package delivered with no harm and it's a pleasure using their service 😊💯

Thanks for removing my junk immediately I reached out

Such a fabulous moving service they moved me so quickly with short notice and kept to the time frames I wanted , the driver was so lovely and polite and helped make the move so easy and quick , overall definitely would you again , thank you so much !!

Very Friendly and professional they also did a great job. Will definitely use again and will recommend them anything.