AZ DNA - Same Day DNA Paternity Test Collection Reviews

We selected this service based on the glowing reviews and convenience of a mobile lab service. We should have looked elsewhere, however, from the first moment when their lack of communication sparked suspicions. They do not respond to inquiries submitted through their online forms or via email, and we were only able to connect with someone over the phone. We were able to have a representative come out next day, and the process was relatively smooth. We were told to expect results within 2 to 5 days...it is now 17 days since the representative, Eliot, came out and the only things we have received are many excuses and several broken promises. It has been extremely difficult to contact anyone from this company via email, text, or phone call. And when we finally heard back, it is one excuse after another why we haven't received our results. While we understand that there are situations that happen that are out of one's control, the lack of communication and the disrespect we feel are inexcusable. The due date for our results has been pushed back two or three times, each with a different excuse. We were then promised results by today, 8/7, or we would be refunded $100. Compensation we felt was fair and justified, which we were willing to accept. After several, unanswered phone calls today, we received a text that Eliot is unable to refund us due to his own personal financial situation. How does this make sense? Why is one person's own financial situation interfering with the money we paid to a COMPANY for a service? Our money should not go directly into one person's pockets and be used for personal bills, but for the fees directly associated with the lab service. This company is crooked and untrustworthy. We have disputed the charge with our financial institution and are seeking out a more trustworthy company that is worthy of our business. If you choose to go with this company, I sincerely hope you don't have a similar experience to what we have had, as I wouldn't wish this on anyone. Best of luck - you have been warned.

DO NOT USE THIS SERVICE!!!!! THIS SERVICE IS A SCAM!!! Originally, I was promised a turnaround time of 2 to 5 days for our results on the day of collection by Eliot; seemingly the only employee of this company. Upon day 6 of not receiving any results, I began to call, leave voicemails, and send text messages on a near daily basis. I did not receive a response until 11 days later. It was from the same person that performed the collection, Eliot. He explained that he was in a car accident and was not able to respond to any of my calls or messages. Eliot stated that NOBODY was covering for him during his medical emergency. I understand that extenuating circumstances happen, but to have nobody cover for you is just terrible business practice. During the call, 11 days after the original collection, Eliot promised me that I will have my results... in 6 more days, or he will refund me $100. He states that it will be 6 more days because he mishandled our request and did not send all the necessary documentation for the lab to process our request. Here we are, 6 days later and 17 days after the original collection. Today, I began by calling, leaving a voicemail, and sending text messages. Eliot finally responds at the end of the day coming up with more excuses about bots in his computer and his car insurance interfering with my results. He acknowledges the $100; however, he states that he is now TOO BROKE to refund me the $100 back that he had promised 6 days prior. I can get past one broken promise, but 3 is getting out of hand. I have attached a photo directly from Eliot spewing excuses. PLEASE DO NOT USE THIS SERVICE IF YOU VALUE YOUR MONEY. PLEASE STAY FAR AWAY.

Had a wonderful experience with them. They answered my many many emails with question after question being answered in a timely manner. It was so helpful. Definitely recommend them !

Elliot was punctual, communicative and professional. The mobile option is the best idea ever, it eliminates so much hassle. We had a great experience with AZ DNA. Definitely recommend his services.

Elliot helped me he was professional. They came on time. It was a fast process and delivered results in a timely manner .I highly recommend going through them.

Eliot got us in the next day and was very communicative with us. He was efficient and made the process a breeze. Would recommend!

Professional courteous and fast

Elliot Was on time very professional and results turn around time was very fast

AZ DNA is awesome! They made everything convenient. From scheduling my appointment online to their free in-home mobile service, everything was hassle-free. All of the staff was professional and kind, ensuring a smooth experience. I didn't have to worry about complicated paperwork or waiting in a lobby with a long wait time. Definitely would recommend.

I recently used AZ DNA for a paternity test, and I was impressed by the accuracy of their results. The process was straightforward, and the test results were delivered promptly. I appreciate the attention to detail and the confidence they instilled in me during a sensitive situation.

AZ DNA has undoubtedly set a new standard in DNA services. From the beginning, they turned what could have been a daunting process into a walk in the park, or rather, a sit on the couch! The entire process from start to finish was seamless, with Stacey meeting us in the comfort of my own home. It felt more like a friendly visit than a clinical procedure, so much so that I half expected her to join me and my family for dinner afterward! The entire collection process was smooth and proficient. The results were delivered in under a week, as initially promised, and they were spot on. Accuracy? Check. Speed? Check. Comfort? Double check! Undoubtedly, AZ DNA exhibits a high level of expertise in their area. However, what truly stood out was Stacey's unique interaction with my daughter involved in the process. Her impressively friendly, calm, and patient demeanor made my daughter feel at ease, turning a potentially intimidating experience into a comfortable one. It's not every day you come across a service that goes above and beyond to ensure such a smooth and positive experience for all involved, regardless of age. The level of professionalism, dedication, and attention to detail is what sets AZ DNA apart from others. So, if you're looking for a DNA testing service that combines professionalism and a whole lot of convenience, look no further than AZ DNA. Highly recommended and genuinely commendable!

Elliot (hope I spelled that right) was communicative, and punctual.. I appreciate your service. And would absolutely recommend you to others.

Real professional with his job answered all are questions good job

Easy, friendly, and most importantly fast results. Thank you guys!

I had a great experience, great service

Fast, Reliable and Accurate!! Five Stars!!!

The business owner is like the Andrew Tate of DNA testing. The Top G.

So amazing with professionalism. Thank you AZ DNA ♥️

I would recommend this service to anybody looking for a paternity test! They also provide a notarized lab report that is court admissible at no additional charge, this is nice just in case you may ever need it in the future.