Babyboo Fashion

www.babyboofashion.com

Babyboo Fashion Reviews

POOR rating
1.1
43 reviews Verified
Babyboo Fashion
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Reviews ( 43 ) 1.1

Mel
Mel
2024.08.27 2024.08.27 | United Kingdom
BE AWARE OF SCAMMERS! I purchased a dress last week only to receive what's worse than temu quality. Completely wrong sizing for a dress that's over £100 ? I genuinely feel for people that just accept store credit. They legally need to issue refunds I don't know what world they live in but I will take it further. They charged me £9 to return to a location within the UK but claim it's from Australia. Designed in Australia but definitely made in China the item had that awful cheap smell and materials were so cheap. I simply explained I needed a refund as I can't shop with them but they refused now i will be in contact with the ombudsman which I also advise everyone else to. In what world is refund illegal? They are not above the law and don't allow refunds as they know everyone will want to as such horrible quality. No customer service what so all! I tried to contact them first didn't work so now time to take legal action.
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Diana Sovacki
2024.08.20 2024.08.20 | Australia
Refusing Refund for Faulty Items Zero stars should be a option. I recieved my $100 dress that I ordered for my birthday and the biggest issue they are refusing to address is the straps on the dress are not long enough to tie the dress up. I mean you CAN NOT tie the dress up. They are refusing to refund saying because of change of mind. I told them it's NOT a change of mind, I CANT TIE THE DRESS UP! again they keep telling me to read their policy online. I even sent them photos. The dress fits, so it's not a size issue. Furthermore, like others have said, it's very poor quality, nothing how it appears in photos. It feels like a $5 dress not $100 dress.
Emily Digiovanni
2024.07.29 2024.07.29 | Australia
POOR QUALITY - NO REFUNDS Horrible business, DON'T buy from here. I've had to threaten legal action because they continue to deny me a refund for a dress that had holes in it. Their good reviews seem so fake, and their pictures are photoshopped since the dresses look NOTHING like the pictures. I would be surprised if this business lasts another year being this scummy.
Cristina María G.
Cristina María G.
2024.07.18
Verified
ITEMS ARE CHEAP MATERIAL ITEMS ARE CHEAP MATERIAL ITEMS ARE CHEAP MATERIAL, REFUNDS ARE THE MOST DIFFICULT THING TO ACHIEVE! I ordered the "Jocelyn Maxi Dress" and the item that arrived doesn't match the image that they offer online. The material is like the one used for costumes... and that ruffle? That doesn't appear in the image and just ruins everything even more I tried to process a refund but they do not give you any kind of support, they do not support you sending you a label NOR ANYTHING! The return is on YOU and if there's no shipping method in your country to go to AUSTRALIA, DO NOT EVEN TRY BUYING HERE! YOU WILL JUST END UP WITH AN UGLY DRESS AND NO MONEY!
Keziah Prempeh
2024.07.04 2024.07.04 | United Kingdom
POOR QUALITY + Declined refund though within the right timeframe I ordered two dresses for my elopement day from this company. Not only did the dresses arrive extremely late, but the material was also of very poor quality. I requested a refund within the appropriate timeframe, but the company insists that I am only entitled to store credits, which I of course do not want to use due to very poor quality items. This is highly unprofessional and unacceptable. I strongly advise others to avoid shopping here. Thankfully, House of CB and Club L London saved the day for my elopement with their high-quality products and excellent service. I will definitely be escalating this issue further as this is no way to treat customers. If I could give ZERO stars I would - this has been going on since MAY.
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Zoe
Zoe
2024.06.24 2024.06.24 | Australia
Unsanitary and ignored by customer service Severely disappointed and grossed out with the dress I ordered for my engagement party. The dress quality was not as it seemed to be in the photo, there were seams coming loose within the corset part of the dress (inside) But upon trying to zip it up, I noticed a little red/brown stain where someone would have likely pinched their skin and bled as they previously tried on the dress. There was a blood stain inside the dress and outside the dress. Images and a email was sent the same day I received the parcel. They thanked me for reaching out and asked for 1-2 business days to investigate. 7 BUSINESS days later and I haven’t heard back, and have had 5 of my emails ignored now. I can’t afford a new dress until I get my refund for this dress. My first ever order from babyboo, and will be my LAST!!!
valia Vesselinova
2024.06.09 2024.06.09 | Bulgaria
this company is total scam this company is total scam, do not shop with them.I wanted to return the order and they didn't returned me the money but gave me some voucher which I can not use because they are not in EU and you have to pay taxes and duties to get their delivery.do not shop with them, total scam!!
Liana K.
Liana K.
2024.05.09
Verified
Terrible company They shipped my order fast but it didn't fit so I returned it. They were quick to send me a return label then nothing happened. I tracked the package for return to make sure it got there within the 30 day window which it did. Well, it has been almost 2 months and they have not responded to any of my emails or request for a refund voucher. Don't buy from them. They will scam you!
Mercedes M
2024.04.20 2024.04.20 | Canada
Horrible material I’ve purchased 3 different dresses by them all damaged and faulty after 15 minutes in them. The best they could offer me is 30% off my next purchase which will not be happening very bad in sizing as well as it all runs very smalls not too mention Ali express and other sights offer same outfits for $30 with the same material. Rip off and horrible highly do not recommend it’s a waste of money.
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Nelly Schmidt
2024.04.17 2024.04.17 | Germany
SEIT EINEM HALBEN JAHR WARTE ICH AUF MEIN GELD ODER KLEID!!! Seit einem halben Jahr warte ich bereits auf mein Kleid… Es sollte ursprünglich an Silvester ankommen, allerdings konnte es nicht zugesendet werden. Ich hab daraufhin mein Geld zurückverlangt, da ich das Kleid nur für den Anlass haben wollte.. Hätte ich ja nicht wissen können, dass nach 2 Monaten warten, das Kleid plötzlich doch nicht verschickt werden kann. Als sie mir MEIN GELD nicht zurückgeben wollten, bekam ich als Entschädigung( 2 Monate später) einen Gutschein im Wert von 130€. Sobald ich allerdings den Gutscheincode eingegeben hab, war dieser plötzlich nur noch im Wert von 80€. !?! Wie kann das sein??? Als abschließende Krönung werde ich seit einem Monat ignoriert. Toller Service !! Also falls ihr zu viel Geld auf eurem Konto habt und spenden wollt, dann tut das hier.
eve
eve
2024.04.17 2024.04.17 | Australia
This company are nothing but scams This company are nthg but scams! I will never ever purchase anything and whoever is reading please be careful before you spend your money with such a business that doesn't value their clients no communication, no service, misleading sizes and products! I learnt the hard way spreading the experience so others don't fall for it. Very disappointing
Evie A.
Evie A.
2024.04.17
Verified
This company is nothing but scams This company are nthg but scams! I will never ever purchase anything and whoever is reading please be careful before you spend your money with such a business that doesn't value their clients no communication, no service, misleading sizes and products! I learnt the hard way spreading the experience so others don't fall for it. Very disappointing
Karin S.
Karin S.
2024.04.12
Verified
WORST ECOM EXPERIENCE EVER WORST E-COM EXPERIENCE EVER! DO NOT SHOP HERE. ABSOLUTE SCAM COMPANY! REVIEW 3/50 until I get my money back. This is regarding order: #******* I paid 110 EUR for duties + customs upon checkout at the Babyboo website. When the package gets into Italy I get notified that I have to pay customs + duties and the documentation shows that it has not been paid. Additionally, Babyboo had not provided their company details (legal company name, full address, tax + vat nr) really the BARE MINIMUM. I can't collect the package without these details and I wrote 10+ emails to customer support trying to get ahold of this information - NO REPLY OR ASSISTANCE. Every day I get charged 11 EUR + vat for storage fees. I ended up having to pay an additional 244 EUR for duties + taxes (that I already paid to Babyboo) as well 77 EUR for storage fees (due to Babyboo not providing their company information as well as not replying on any of my 10+ emails when I requested them to provide it for me. DO NOT SHOP FROM THEM. NO MORALS OR INTEGRITY.
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Kris Cambria
2024.03.23 2024.03.23 | United States
Awful do not buy Awful quality not as pictured. My dress was a foot shorter than the pictures. They won't make good on it and expect me to pay $20 to return it. They refuse to refund me for a faulty product but at your own risk.
Jas M.
Jas M.
2024.03.23
Verified
Terrible returns policy and bad customer service I ordered a dress from Baby Boo for my birthday and was so excited to receive it! After the order had gone through I noticed I had ordered the incorrect size and emailed the company right away in which it took the 4 days to respond! Once they finally responded they said there was nothing they could do and I had to wait to return it once it arrived. It finally arrived and I emailed them back to confirm that as this was bought during a site wide sale I would still be able to get an exchange with the same price. They then proceeded to tell me (another 4 days later) that as it was bought during a sale they cannot accept the return and I should try and sell it or donate it to a friend. Wtf?! This was a site wide sale, the dress is still stocked! The dress is also made of really cheap fabric and looks nowhere near as lush as the photo on be website. Majorly disappointed!
Madison Guinn
2024.03.20 2024.03.20 | United States
No refunds for bad quality. I was told that they would not refund me for the leather pants that I purchased. The button immediately popped off before I could even try the garment, as if it was glued and not stitched. Not to mention the quality of the garment is quite poor. Do not buy from this company - they have bad business strategies.
Madison G.
Madison G.
2024.03.20
Verified
Bad product quality and customer service I was told that they would not refund me for the leather pants that I purchased. The button immediately popped off as if it was glued and not stitched. Not to mention the quality of the garment is quite poor. Do not buy from this company - they have bad business strategies.
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RUBY B.
RUBY B.
2024.03.07
Verified
Dissatisfied My first experience with this company was horrible. I will never order from this company. Please don't waste your time or spend your hard earned money with this company.
Kate g.
Kate g.
2024.03.03
Verified
$#*!ty I recently bought a dress for my bridal shower. Took forever to even get to me and paid about 120 for it. I ordered it in an xxl even though I'm usually a large or an xl because I wanted to make sure it would fit. It came and believe me it barely fit. It fit like a medium. Their sizes are completely off and the fact that they do usually have clothing for plus size women I would not recommend shopping there whatsoever. Dress was worth maybe 2 bucks 😂. $#*!ty quality. Don't get ripped off like I did. I wanted a full refund not some store credit and they didn't even give me the full price! Plus I had to pay to ship it back. I don't even think they are putting up real reviews. If I could I'd give it a 0 rating.
Akanksha H.
Akanksha H.
2024.02.29
Verified
Don't waste your money on babyboo I bought a dress from babyboo paid $200 cad. It arrived after 30 days and I had to pay $75 cad custom on it which is just absurd. The dress literally came in a $#*!ty packaging worse than shein. I could have got a better dress from Zara seriously. I think they should mention about the customs while shipping or something. If I return the dress I get only store credit and would have to buy something and maybe pay for the custom again. The dress it good quality but it didn't look that good on my body not everyone has a toned body. It's so upsetting. I can't get my money back and cannot even wear the dress ruined my bday 😭