Babyboo Fashion Reviews

STAY AWAY I had an extremely disappointing experience with this company. I placed an order on July 2nd, a full month before my summer vacation. The website promised delivery in 5-8 days. After two weeks of no update, I emailed them and received a dismissive response, telling me to wait patiently. I continued to email them, explaining that I'd be away for a month and really needed the items for my vacation. By August 2nd, I requested to cancel the order, as I wouldn't be able to receive it. When I returned from vacation on August 28th, there was no package and no refund. After sending another 10 emails, I kept receiving ridiculous replies, making it seem like it was my fault. They've essentially held my money hostage due to their incompetence. STAY AWAY from this company! Even AliExpress has better customer service.

ITEMS ARE CHEAP MATERIAL ITEMS ARE CHEAP MATERIAL ITEMS ARE CHEAP MATERIAL, REFUNDS ARE THE MOST DIFFICULT THING TO ACHIEVE! I ordered the "Jocelyn Maxi Dress" and the item that arrived doesn't match the image that they offer online. The material is like the one used for costumes... and that ruffle? That doesn't appear in the image and just ruins everything even more I tried to process a refund but they do not give you any kind of support, they do not support you sending you a label NOR ANYTHING! The return is on YOU and if there's no shipping method in your country to go to AUSTRALIA, DO NOT EVEN TRY BUYING HERE! YOU WILL JUST END UP WITH AN UGLY DRESS AND NO MONEY!

Terrible company They shipped my order fast but it didn't fit so I returned it. They were quick to send me a return label then nothing happened. I tracked the package for return to make sure it got there within the 30 day window which it did. Well, it has been almost 2 months and they have not responded to any of my emails or request for a refund voucher. Don't buy from them. They will scam you!

This company is nothing but scams This company are nthg but scams! I will never ever purchase anything and whoever is reading please be careful before you spend your money with such a business that doesn't value their clients no communication, no service, misleading sizes and products! I learnt the hard way spreading the experience so others don't fall for it. Very disappointing

WORST ECOM EXPERIENCE EVER WORST E-COM EXPERIENCE EVER! DO NOT SHOP HERE. ABSOLUTE SCAM COMPANY! REVIEW 3/50 until I get my money back. This is regarding order: #******* I paid 110 EUR for duties + customs upon checkout at the Babyboo website. When the package gets into Italy I get notified that I have to pay customs + duties and the documentation shows that it has not been paid. Additionally, Babyboo had not provided their company details (legal company name, full address, tax + vat nr) really the BARE MINIMUM. I can't collect the package without these details and I wrote 10+ emails to customer support trying to get ahold of this information - NO REPLY OR ASSISTANCE. Every day I get charged 11 EUR + vat for storage fees. I ended up having to pay an additional 244 EUR for duties + taxes (that I already paid to Babyboo) as well 77 EUR for storage fees (due to Babyboo not providing their company information as well as not replying on any of my 10+ emails when I requested them to provide it for me. DO NOT SHOP FROM THEM. NO MORALS OR INTEGRITY.

Terrible returns policy and bad customer service I ordered a dress from Baby Boo for my birthday and was so excited to receive it! After the order had gone through I noticed I had ordered the incorrect size and emailed the company right away in which it took the 4 days to respond! Once they finally responded they said there was nothing they could do and I had to wait to return it once it arrived. It finally arrived and I emailed them back to confirm that as this was bought during a site wide sale I would still be able to get an exchange with the same price. They then proceeded to tell me (another 4 days later) that as it was bought during a sale they cannot accept the return and I should try and sell it or donate it to a friend. Wtf?! This was a site wide sale, the dress is still stocked! The dress is also made of really cheap fabric and looks nowhere near as lush as the photo on be website. Majorly disappointed!

Bad product quality and customer service I was told that they would not refund me for the leather pants that I purchased. The button immediately popped off as if it was glued and not stitched. Not to mention the quality of the garment is quite poor. Do not buy from this company - they have bad business strategies.

Dissatisfied My first experience with this company was horrible. I will never order from this company. Please don't waste your time or spend your hard earned money with this company.