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Reviews ( 1101 )
Kay S
2025.01.01
Room was a bit small. Needs blackout curtains. Road noise was a bit much. Other guests were noisy, could hear people talking next door and people kept stamping around in the upstairs rooms and banging doors.
When I was unpacking I noticed the shower had clumps of hair stuck on the walls, not nice having to remove someone else's hair. Cleaners came in daily to make the bed but failed to empty the bin. I had to tie the bag and put near the door.
The host was very chatty and friendly.
Elizabeth Shaw
2024.12.27
Clean rooms, wonderful host. Only downside is the busy noisy street and light pollution, room needed blackout curtains and blinds and double glazed windows if you're a light sleeper, not used to cities. Otherwise a great place to stay even though a little pricey.
Trip type
Vacation
Noemi
2024.12.22
Trip type
Vacation
Christine
2024.12.19
Verified
Very Good
Girling
2024.12.18
Verified
Good
Deborah
2024.12.15
Verified
Very Good
Douglas
2024.12.14
Verified
Exceptional
Ross
2024.12.14
Verified
amazing cant fault it
☺ o my god it so suited for me,id been up this way 4 times a year,we were out of the traffic and any direction you went we found we were very close to everything
☹ nil
Alex
2024.12.13
Verified
Good motel
☺ Staff very nice. Room really good and clean. Enjoyed it
☹ The walls are thin so tbh you’re gambling on your neighbours
Aleksey
2024.12.09
Verified
☺Это был первый мотель в моей жизни. Очень приятное место и есть всё для комфортного проживания. Оснащение номера просто великолепное! Есть полноценный утюг с доской и кухонные принадлежности. Также было достаточно тихо, чисто и спокойно. А ещё на парковке всегда было место для машины. В общем отличное место!
Местоположение показалось удачным для путешественников на машине. Недалеко есть большой супермаркет, несколько заправок и кафе.
Спасибо большое персоналу мотеля за спокойный отдых после долгой дороги!
Gary
2024.12.08
Verified
Very Good
☺ Clean, good location
☹ Noisy. Road noise with sirens etc.
Reply from Bella Vista Rotorua
How would you control Ambulance sirens, sorry they disturbed you. Regards Pat
Robert
2024.12.04
Verified
Exceptional
Isabel
2024.12.02
Verified
Enjoyed our stay here. The shower is great, and the spa bath a bonus.
☺ Location is fairly central, host has a great sense of humour and the rooms are really clean and tidy. Loved the bed. Grreat amenities - ngaa mihi
☹ Nothing
Ilya
2024.12.02
Verified
Wonderful
Greig
2024.12.02
Verified
Wonderful
Jasmin
2024.12.01
Verified
Lovely customer service, cosy central place
E
2024.11.29
Verified
Exceptional
Chloe
2024.11.26
Verified
Do not bother staying here!
☺ Nothing
☹ Extremely Rude host, would not book here again, the option to pay at the property wasn't adhered to, we rocked up to the property and our room had been cancelled.
Reply from Bella Vista Rotorua
Certainly was not rude, just explained about credit card being " declined " contacted booking.com who tried also to contact yourselves re another card maybe, time limit expired , so cancelled as per the rules.
I went out of my way to help you find another motel. So if that is rude with your attitude, your husband was one really nice cool dude . I hope you enjoy the rest of the stay . Regards Pat
Patrice LECERF
2024.11.24
Très bon accueil et propre. Les chambres ont une vue directe sur une grande route très fréquentée, l’hôtel étant en plus à un carrefour… l’état des huisseries, délabrées, permet de compter les voitures une par une toute la nuit. Pour la lumière pas de problème les rideaux n’étant pas opaques on profite largement des lumières électriques du carrefour. 😢
Trip type
Vacation
Reply from Bella Vista Rotorua
2024.12.11
Bonjour Patrice, merci d'avoir partagé vos impressions. Nous nous excusons pour le désagrément lié aux nuisances sonores et lumineuses. Nous travaillons à améliorer ces aspects. N'hésitez pas à contacter notre service client pour plus d'assistance.
Vos hôtes, Pat & Kathy
John
2024.11.24
Verified
Exceptional