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Reviews ( 124 )
Jo Hogger
2025.01.06
We had our Billie Box delivered today to store our house contents whilst our home being renovated. Absolutely delighted, from the first enquiry to delivery the service second to none and would highly recommend using Billie Box Ltd to everyone, thank you all at Billie Box :-)
Happy new year. So glad all went well Jo, many thanks for your kind comments. We always appreciate our lovely customers. You know where we are if you need anymore containers ;-)
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Thomas Davis
2024.11.15
Good communication via email with Jane
Most competitive quote buy a decent margin
After order / payment I promptly received a delivery date for a weeks time which was honoured Today.
Delivery operator was professional and skilled called a day prior with ETA
Container has arrived in good condition and was/is exactly what I was hoping for
I would recommend this company to those looking to buy a container online I believe you will receive a good and honest service!! As I certainly did
Thank you
Tom davis
So glad all went well for you Tom, thank you for taking the time to leave us a lovely review.
Dennis Dulieu
2024.11.08
We would like to express our thanks for the excellent service from the admin team & delivery service. It has been second to done we highly recommend this company. Keep up the good work.
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our admin team and delivery service. Your recommendation means the world to us, and we’re so grateful for your support. We’ll be sure to share your feedback with the team – it’s always motivating to hear that our efforts make a difference. Looking forward to serving you again in the future!
mark Sheppard
2024.11.06
From start to delivery the service was 100%
Container turned up in great condition and sited without any problems
Information and payments was polite and knowledgeable
Mark sheppard
Hi Mark thank you very much for your business, we are so glad everything went smoothly for you. Thank you for taking the time to give us this review too, much appreciated.
Have a great rest of the week and the weekend.
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John
2024.08.21
2 more Billie Box containers arrived today, on time and in excellent condition. Superb delivery driver Dean placed them with mm accuracy. Very pleased with everything and everyone we dealt with was brilliant.
So glad all went well for you John, thank you for your review, much appreciated. Have a good weekend.
jamie page
2024.07.22
Very easy to deal with no pressure to buy on initial enquiry.
Two months later I was ready to buy and they were sited by the hauler within two weeks .
Fantastic service .
Many thanks for your review Jamie, much appreciated. We are so glad you are pleased with our container service.
Ross Bliben
2024.07.18
What an amazing company. Best prices and I got delivery of 2 40ft containers in 1 working day. I have to say its one of the best experiences I have ever received from a company. Claire was amazing keeping me updated with emails to even say what time the containers would be arriving.
That's great news, thank you so much for your kind review. Many thanks for your continued business and glad we could help.
Freja Munks
2024.04.15
Brilliant communication and fast delivery service from first email to arrival.
Thank you Freja for your review, much appreciated. Glad all went well for you. You know where we are if you need another one. Have a good week.
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h c
2024.03.20
very easy process, good price and service
Many thanks h c for your kind comments. So glad you found our processes easy and were happy with our service. We aim to please.
Have a good weekend.
jo gladwin
2024.02.26
Delivery was well executed and the driver was very helpful.
So glad everything went well Jo. Have a good evening.
Tim Kelly
2024.02.12
First class service right from our 1st enquiry all the way to the delivered containers.
Friendly and professional. We will definitely do business again.
So glad you are happy with our container sales service. Many thanks for your business and your kind comments. It is very much appreciated. Have a good week
Sam Eminson
2024.02.09
Friendly and efficient team, great prices and overall service too.
Thanks Sam for your kind words, much appreciated. We are always happy to help now and in the future. Thanks also for allowing me to visit your site. Have a great weekend.
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Andy Austin
2024.02.05
Many thanks to the team at Billie Box with help in sorting two containers for us. First class service throughout, the containers arrived as advised and on time. Very helpful lorry driver also who made sure everything was as we wished before leaving the site. Many thanks.
Many thanks for your kind words Andy. So glad all went well we were delighted to assist you with your container requirements.
Have a good week.
Seasonal Team
2024.01.25
Excellent from start to finish. Our unit required specialists modification to suit HSE requirement's which have been fabricated superbly. Following an onsite meet to confirm our needs, a detailed cad drawing was provided prior to manufacture taking place. Delivery was undertaken by James who provided us an excellent professional and safe system of works prior to siting the new container. All of the team where first class to deal with and ensured we got what we wanted...wonderful and highly recommended.
That's great news, many thanks for your kind words, so glad you are happy with our products and services. If you need anything else then we would be delighted to assist you.
Judith Witherow
2024.01.19
We recently took delivery of two 20ft one trip containers. we found Billie Box easy to deal with and delivery was on time and the delivery man was helpful with the accurate positioning.The containers were as we expected as new inside and in good condition outside.If we needed further containers we would hesitate to ask Billie Box to give us a Quote.
So glad everything went well for you Judith. Many thanks for your business it is much appreciated.
Happy to help again if you anything further :-)
Steve Harbin
2023.12.01
Nothing but good things to say. I took 3 quotes from other companies and overall they had the best offer. Meeting my short deadlines and requirements was a challenge but the team put a combined offer together for two containers and got them on-site in short order! Delivery was effortless and on time, the containers were both clean and obviously lightly used. A++
Thank you for your lovely review, it is much appreciated. So glad your experience with us was good. We were delighted that you used our services. Have a great weekend and enjoy filling your containers!
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Callum Hughes
2023.11.30
Really poor experience with Billie Box. Had multiple deliveries of containers, one day completely fine, the next day with a different courier refused delivery at the same place. Charged me 2x more delivery charges to take containers back and then re-deliver (3x total). Initially offered a gesture of goodwill refund which was then withdrawn. Now refuse to answer emails. Circa £2k out of pocket and they don’t really seem to care. Poor customer care.
Thank you for your feedback.
We do advise all customers prior to delivery that we cannot deliver under power cables, due to health and safety rules.
We cannot put our drivers at risk of injury or worse.
Your delivery location was under live power cables so we couldn't offload the containers and had to take them back to our depot, which incurred additional costs, as outlined in our Ts&Cs.
We did offer a goodwill gesture payment for non delivery even though this was due to the site not being suitable, which was out of our control.
You chose to clear an alternative site and have the containers redelivered which again incurred additional costs.
The containers have now been delivered and so the non delivery goodwill payment is no longer applicable.
We feel that we have already explained the situation in a number of emails to you.
We are sorry that you are dissatisfied with our service.
Jason Jolley
2023.11.01
First class service, would recommend Billie Box Ltd. to anyone.
Thank you Jason, happy to help with your container requirements.
Troy Stuart
2023.10.24
All supplied and delivered as promised.
Glad all went well. Thank you for your business it is much appreciated.