Blue Haven Pools & Spas Reviews

Really like the finished pool, work crews were awesome and really worked hard. Had some communication issues or lack thereof. But overall very satisfied. Jorge did an awesome 💯 job of explaining and demonstrating pool and equipment function and post construction care.

Jim is fantastic We had a great experience Looking forward to our new pool.

Great customer Service!!! I needed help after my warranty expired and they sent Jeremy out to help me. He was very knowledgeable and courteous. Finished the job quick and let me know exactly what was done. I really appreciate them giving me such good service! I know I can rely on them always! Thanks so much!!

Much like other people, I don’t normally feel compelled to write a review unless I’m extremely satisfied or extremely displeased. Fortunately this was because of the first. We worked with James and he was unbelievable the whole way through. He listened to what we wanted, made some suggestions to try and help make our life easier. Walked us through why they were doing things so I understood the process. Everyone looking for a pool may be able to get a pool built, but it’s the person’s experience that makes it worth it, and our experience with James was second to none.

We love our backyard oasis, all thanks to Blue Haven! We began the pool building process with Jim, who was fantastic to work with. We explained our vision and he made it come to life right before our eyes. The project took a little longer than anticipated, as we had some issues with our backyard. Everyone we spoke with at Blue Haven were very thorough in explaining what was going on and guided us on how to move forward with the next steps in the most efficient and cost effective way as possible. The project manager was great at keeping us up to date on the steps in the process. We also found it extremely helpful that they sent someone come show us how the equipment works and give us maintenance tips after the pool was complete. We are extremely happy with the outcome and highly recommend them to everyone! Thank you, Blue Haven!

James and his Team are freaking awesome!!! I’m super excited to finally get my family a pool and James got me super fired up!!!

Jorge was absolutely incredible!! He was very knowledgeable and thorough when it came to providing us all of the information regarding pool school and he answered all of our questions and reassured our concerns. We really appreciate his professionalism and efficiency. -The Carter Family

James Love is a pleasure to do business with! He responds to telephone calls, texts & emails quickly (weekends & nights, too), is efficient & thorough. If you want a pool, James is the “go-to” guy.

My experience with Blue Haven was as good as it was going to get. I worked with Mr. James Love in the beginning phase and stayed in contact with him until the Final Phase. His guidance and experience made the project shape out the way we agreed upon. Mr. James explained each phase and provided assistance when issues came up. He pointed me to certain people and magic happened, The issue was resolved. Thank you, James!

Exceeded our expectations

Install WAS going great until I paid them in full 3 weeks ago. Up until then Steve gave me a weekly update which was good enough given that they were well organized. After I made the final payment Blue Haven completely changed for the worse. Steve went MIA for a week. Didn't have anyone to cover his time off after that. Didn't have final prep and plaster lined up which was really out of character for them. They started filling the pool on a Friday with no instructions. Nobody answers a call or brief text to let me know if I'm doing any of this right. I called a Blue Haven competitor who answered the phone and advised that I put an iron filter on the end of my hose. That 3 minute call cut the amount of iron in my pool in half. On Monday I get the "packet" from Blue Haven that has all the instructions of how to fill the pool. Tells me not to use well water if I can avoid it as well as a whole bunch of important information to avoid damaging the pool and over stressing the water softener. Nobody mentioned that I could bring in a water truck. I get a strong sense that I'm not liked by Blue Haven. If the rest of this journey to pool ownership improves I'll update this review, but Blue Haven is really struggling right now.

I would have never imagined that this project could go so smooth and turn out so amazing. I researched 4 pool companies in the North FL area and not one could compare to the price or the value of what Blue Haven offered. Blue Haven had workers on site, non stop, one after another working on my pool and it was done quicker than I had hoped. The craftsmanship is absolutely top quality. Everyday I look at my pool and it makes me feel happy. It has been extremely easy to maintain and I get non stop compliments on how beautiful it turned out. I loved the process and cannot be happier. Highly recommend this company and the products they offer.

James Love, Sean and Nicole were great! Our pool is beautiful and we couldn't be happier with the service received! We loved the company so much when we decided to build another pool at our new house, we went with them again!

Working with Jim to design our dream pool and patio. He’s easy to work with and listens to your concerns. Cannot comment on the pool construction process or price yet.

From the start, these guys were very informative of the entire process. Every different stage there was explanations of before, during and what to expect next. Jorge was an amazing teacher for pool school! We are absolutely thrilled with the outcome!!

Jim Harting was great to work with on designing my pool. Couldn’t be happier. Thanks

Jim… what can I say.. everything I look for in a construction/remodel partner, you have given with a smile on your face. The details, patience in making sure everything is the way I want it has been a great stress reliever! Thank you

We had an excellent experience with Jim Harting and Blue Haven Pools. Jim came to our home and sat with us at our table while looking at our survey and our yard to create our dream backyard. Jim wasn’t pushy and incredibly friendly. When he gave us our quote, he added all the bells and whistles and gave us the price for a few things we were on the fence about so we knew what to remove to fit more in our budget. Construction was great. If we didn’t see movement for a few days the scheduler was quick to let us know what to expect next. We have had a few experiences with the warranty department also. They were very responsive when I had a question and needed info on repairing our screen. We love our beautiful pool!

In the process of shopping a pool. Jim Harting was the sales person that came to my home. He was very knowledgeable and patient in helping me get to the design I like. I have had 3 or 4 companies out to quote me and I must say I wasn't prepared for the level of information Jim provided me .. The other companies gave me their vision for what my pool should look like. Not Jim.. he worked with me and helped me come up with a pool I wanted... He was very personable, and very respectful of me and my home. I recommend anyone reading reviews of Blue Haven to give Jim Harting a call for your pool design.

Our technician, George was very helpful and patient in answering all of our questions. He showed us how to maintain our pool system and clean the filter. Very professional and courteous. George made sure we felt comfortable with all he showed us. He took the time to go over anything we questioned.