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التقييمات ( 79 ) 4.5

Kelsey Swan
Kelsey Swan
2024.10.14
My neighbor is getting a pool installed. Blue Haven has been completely rude and unprofessional to us and our property the entire summer. My vehicle is sitting in front of my house - and like day 1 or 2 they back a dump truck up next to it scraping the entire drivers side, destroying the doors and frame - totaling the vehicle. We have been in conversations now 4 months trying to get reimbursed for our vehicle and it has literally been impossible. Their insurance company refused to pay the actual cost of the vehicle so in turn we have lost thousands of dollars replacing the totaled vehicle. Blue Haven is 100% at fault for this nightmare and not only do they seem to care at all, they seem to resent us for demanding professionalism. I would never hire Blue Haven in a million years based on the attitudes and competence of their workers. Response to Business Response - Well, they did not.
الرد من Blue Haven Pools & Spas 2024.10.11
Hi Kelsey. We sincerely apologize for the distress and frustration you’ve experienced as a result of this incident. It is never our intention to cause harm or inconvenience, and we deeply regret that this happened. Blue Haven Pools expertise is in building quality pools and relied on our insurer to manage this unfortunate situation. Our understanding is that our insurer worked with you diligently to compensate you fully. Thank you.
Darren Playle
Darren Playle
2024.10.02
Quality built pool. Don did a great job at helping resolve any issues we had.
Bruce Marrale
Bruce Marrale
2024.08.17
Refreshing to work with people that do what they say they were going to do! Working with Don Kuhn was a great experience from initial conversation, site assessment through final design. Thank you Don!
Tonya Marrale
Tonya Marrale
2024.08.17
Great experience with Blue Haven! We worked with Don Kuhn. He was fantastic! I would highly recommend this company for your Gunite pool. Thank you Don!
Mary Allen
Mary Allen
2024.08.12
Our experience with Blue Haven was amazing! Don is very knowledgeable in all aspects of the design, installation and maintenance.
Gary Livak
Gary Livak
2024.08.12
Blue Haven was awesome. Don helped us design the pool of our dreams. The whole process was easy and Don helped us the whole way. I would highly recommend them to anyone considering putting in a pool.
Steve Sharpnack
Steve Sharpnack
2024.08.12
We got our pool installed in only 3 weeks! Don Kuhn worked with us throughout the whole process. Attentive and made sure we understood the process and what to expect. We're very happy with the result!
Zach Giganti
Zach Giganti
2024.08.10
I have to say our first year swimming and enjoying our pool has been nothing short of amazing. Don Kuhn was our sales rep during the process, and he hooked us up, and was responsive to me with whatever question or concerns I had through the process. Thank you again Don and the entire Blue Haven team for helping us through this project.
John Hennessey
John Hennessey
2024.08.06
Pat, Samantha and Todd are the Best!!! 4th pool I have built, first time with BlueHaven…..Extremely satisfied!!!! Highly recommended! John Topping Road
Melissa E
Melissa E
2024.08.05
Don did an amazing job designing our pool and walking us through the whole process. We were impressed with all the different crews that worked on the pool - very professional and hardworking crews. We love the finished product and would definitely recommend Don and Blue Haven Pools.
Nhan Le
Nhan Le
2024.07.31
Don is the man! He created a beautiful pool design for us and everything was built according to the design. We love everything about our pool. Our kids enjoy it every change they get. Highly highly recommended!!
Jonathan Schultz
Jonathan Schultz
2024.07.23
Had a great experience with Don Kuhn - through the design process and execution, it was all very straight forward and came in AT COST! Pretty neat to see your designs come to life in real time. Would highly recommend Blue Haven for your pool!
Michael Hayes
Michael Hayes
2024.07.07
Thanks so much to Don Kuhn for his help designing our backyard oasis. It turned out better than we could have expected and it’s all because he made us think outside the box with our existing setup. Couldn’t be happier with our pool, and the kids are enjoying it almost everyday. Thanks also to Samantha Medina for all her work coordinating the day to day, we (I) weren’t always the easiest but she always responded quickly and helped in any way she could, great customer service.
Heather Becnel
Heather Becnel
2024.07.04
Sam is the best!!!! So is Zach 😀
Roger Bodenschatz
Roger Bodenschatz
2024.06.12
Blue Haven did a great job on our pool! Our designer Don Kuhn helped us through every step even after the sale. He was patient with us and helped us get answers to our questions. Many times he went above and beyond. Thank you Don and everyone at Blue Haven! We are ready for summer 2024!!
Kristi Tramont
Kristi Tramont
2024.06.07
Wonderful experience with Blue Haven! They were always very straight with us not trying to oversell, but gave us everything we needed and delivered as expected! Very happy with the service and the outcome! Especially loved getting to work with Patrick and Sam! Todd has been great on the pool school and service!
natalie jensen
natalie jensen
2024.05.31
I am writing this review having not personally used Blue Haven but I have used Blue water, their sister company who I believe they have now combined with. While using Blue water I have called Blue Haven a million times by mistake and their customer service is amazing, usually Caity answers and she is wonderful, she has always helped me with what she can, she has always assisted me with questions regarding my pool and its equipment. She even gave me direction when I called and asked about putting a pergola next to my pool so I didnt drill into any of the pool equipment and the steps I needed to take prior to installing it. And about Blue Water who they have now combined with: I bought a house about 6 years ago with a large pool that I had no clue how to take care of. I called multiple companies and ended up choosing blue water, they have fair pricing and are located very close to my home. They came out and did pool school with us to teach us the basics of a pool which was amazing! For the past 6 years we have used them for opening and closing our pool and random things that have popped up. They have squeezed us in last minute for cleanings or chemical balancing and for the things they dont do they always have great referrals as well. Mollie in the office is truly AMAZING. She is always quick to help and answers all my questions about things that I am still learning as a pool owner. I have shopped around a couple times over the past few years as pools and their maintenance can get pretty pricy, I have used two other companies for little things here and there and while they were cheaper, the job they did wasnt even comparable to Blue Water. You really get your money worth from this company, they do the job right and have excellent customer service. I can not recommend them enough.
M H
M H
2024.04.22
I have nothing but GREAT things to say about the Blue Haven team that designed and built our pool! Jeff N., our experienced project manager, was a pleasure to work with and I felt confident about the entire process knowing he was in charge. He is prompt, reliable, organized, communicates well, and wanted our pool to be AWESOME for us! We made modifications to our original design on dig day, and Jeff N. worked with us to get us the exact pool that we wished for! We made several other upgrades and depth changes on dig day and Jeff N. was able to keep us on track and we were still able to dig on Day 1. Everything from start to finish was a smooth process and it was nice to have ONE person that we commuincated with during the build. Once each step was complete, Jeff was there the next day to take pictures and look over the work and confirm it was done correctly before beginning the next phase. We got lucky with good weather during our process and we were filling up our pool with water 31 days after dig day!!!! Would also like to give a shout out to Justin (in design), Kimmie (helping us pick out colors and textures), and Zamir (in finances) each whom answered all of our questions with confidence and pleasure. I really can't say enough good things about our Blue Haven experience! I highly recommend Jeff N. and the Gulf Breeze Blue Haven Team!!!
Tina Merz
Tina Merz
2024.04.13
Alicia Wildhaber
Alicia Wildhaber
2024.04.02
We are so happy we choose Blue Haven Pools for our pool! Don Kuhn is awesome, he worked with us from the initial design stage to the finish of the pool! Sam is super helpful and responsive as well. Overall very satisfied with our build and experience with Blue Haven. 10/10 recommend.