BrownRok

www.brownrok.com

BrownRok Reviews

EXCELLENT rating
5.0
80 reviews Verified
BrownRok
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Reviews ( 80 ) 5.0

You Wu
You Wu
2024.09.21
Based on my renting experience, I think this agent is nice. Particular thank Mr Paul, he is very responsible and kind, kindly replying all the questions I met, and providing lots of guidance and help for example gas, water, electricity guidance.
Reply from BrownRok 2024.09.22
Thank you for this lovely review! Good luck with our studying and I hope you enjoy London!
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Tom Gilham
Tom Gilham
2024.09.03
Very helpful and quick responding. Made a stressful process extremely smooth. Would recommend
Reply from BrownRok 2024.09.04
Thank you Tom! Wishing you all the best in your new home.
David McCormack
David McCormack
2024.09.01
Paul’s attitude and whole approach was a welcome breath of fresh air after years of working with several of the high street estate agents. I really appreciated his partnership in working together to find new tenants for my property. I’d really recommend his services.
Reply from BrownRok 2024.09.01
Lovely words David and it was a pleasure representing you and your property.
Kunbi So
Kunbi So
2024.08.09
Excellent Professional and Friendly Service
Reply from BrownRok 2024.08.09
Thank you Kunbi! Always a pleasure dealing with you.
Shabnam Wahid
Shabnam Wahid
2024.07.29
I recently had the pleasure of working with Paul from BrownRok, and I can't speak highly enough about the exceptional service I received. From start to finish, Paul demonstrated the utmost professionalism, dedication, and expertise in the rental process. What truly sets BrownRok apart is their unwavering commitment to customer satisfaction. Paul was always available to answer my questions, promptly returned calls and emails, and went above and beyond to accommodate my needs. His friendly and approachable demeanor made the entire experience enjoyable and stress-free. In addition to their professional expertise, Paul demonstrated genuine care and concern for my well-being. I was provided with valuable insights and tips about the neighborhood, local amenities, and even helped coordinate with utility services, making my transition to the new home seamless. I am incredibly grateful for Paul's outstanding service and wholeheartedly recommend Brownrok to anyone in need of a rental agent. Their exceptional dedication, professionalism, and personalized approach make them an invaluable asset in the real estate industry.
Reply from BrownRok 2024.07.29
Not sure what to say but wow! You were an absolute pleasure to deal with and I wish you all the best in your new home and I hope you enjoy everything that London has to offer !
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Ye He
Ye He
2024.07.24
I recently rented a new property with the assistance of BrownRok and the experience was outstanding. Paul was incredibly responsive and attentive to my preferences, ensuring that all the properties shown were a good fit. The entire process was smooth, with clear and consistent communication, which made everything much easier. Thanks!
Reply from BrownRok 2024.07.24
Than you Ye for this review! I hope you enjoy your new home!
Oliver Nelken
Oliver Nelken
2024.06.24
Paul was very efficient and easy to deal with. He had answers to all the questions I had and the deal went very smoothly. Highly recommended.
Reply from BrownRok 2024.06.24
Thank you Olly for this kind review
Patty S
Patty S
2024.06.24
I secured a place with a friend that we both love through Paul. He has been super efficient with the process, always available on phones if there is any question. Throughout the process of securing the place, Paul’s guidances are greatly appreciated!
Reply from BrownRok 2024.06.24
Thank you Patty. You were an absolute pleasure to work with.
Rudi W
Rudi W
2024.05.30
Paul and the team at Brownrok have been excellent! Really nice to work with and helped me secure the flat with a quick turnaround. Thanks for everything!
Reply from BrownRok 2024.05.31
Thank you Rudi! Wishing you all the best in your new home.
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Rocky Agyei Yeboah
Rocky Agyei Yeboah
2024.05.26
Paul is a great and friendly Agent who made our transition into our new rental home smoothly,from finding the property to doing checks on time. Good Communication and reliable Stress free experience ,I will highly recommend him to all
Reply from BrownRok 2024.05.26
Thank you Rocky, wishing you and your family all the best in your new home!
Liron Hadad
Liron Hadad
2024.04.08
"Working with Paul was an exceptional experience from start to finish. His professionalism, knowledge, and dedication truly set them apart. From the moment we began our search, he listened attentively to our needs and preferences, guiding us every step of the way with expert advice and unwavering support. His responsiveness and attention to detail made the entire process seamless and stress-free. We couldn't be happier with the outcome, thanks to Paul, and wholeheartedly recommend their services to anyone in search of a top-notch real estate professional.
Reply from BrownRok 2024.04.08
Thank you Liron for this lovely review. It was a pleasure working with you.
Viran Patel
Viran Patel
2024.02.22
Paul has been brilliant to deal with in our property search. He has been incredibly responsive, communicates both well and often, and has been genuine throughout our interactions. Paul is a good operator and a standout agent. I wouldn't hesitate in working with him as a landlord or tenant.
Reply from BrownRok 2024.02.22
Thank you Viran! You were a pleasure to work with.
Jeremy Carson
Jeremy Carson
2024.01.29
We were buyers and worked with Paul at BrownRok in Dec 2023. We found Paul's approach very open and honest making it far easier for us to make an offer without worrying if anything was hidden. Once the offer was agreed Paul managed the process to completion extremely professionally meaning all information was received in a timely fashion taking a great deal of stress normally associated with finalising the purchase. I'd highly recommend him to buyers and sellers as our experience suggests the deals negotiated are fair and transparent meaning that the agreement is actually completed upon rather than falling down at the last minute.
Reply from BrownRok 2024.01.29
Thank you Jeremy for this great review! Wishing you and your family all the best in your new home!
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Ms Stovin-Clark
Ms Stovin-Clark
2024.01.22
We found Paul at BrownRok via social media and from the very start he was extremely proactive. He was keen to go over and above with everything that was needed and all responses were quick and on point. The house was sold very quickly even though it was a quiet time of year and although it was a good house, I definitely attribute this to Paul and would have no hestation in recommending him or his company and using them again in the future.
Reply from BrownRok 2024.01.22
Thank you for this lovely review and the opportunity to sell the house. I really appreciate the business and wish you and your family well.
Jo Hughes
Jo Hughes
2023.11.30
Paul is fantastic, really personable and easy to get hold of. He arranged our viewing straight away and sent us the offer & referencing details immediately after we requested. The whole process was extremely smooth and easy, we had the contract and everything sorted within a week of finding the advertisement! Would definitely BrownRok to anyone looking to rent or sell, no agency fees either - such a huge difference to the awful service from Foxtons!!
Reply from BrownRok 2023.11.30
Thanks Jo for this lovely review, it was an absolute pleasure dealing with you.
j0el brown
j0el brown
2023.11.16
Having gone with Paul to many properties and helping him with Social Media, I can attest to his great service and attentiveness to his vendors.
Reply from BrownRok 2023.11.16
Thank you Joel. Very kind of you!
Dominic Wakerley
Dominic Wakerley
2023.11.14
Paul was extremely helpful when we were buying our first home - kept regular contact, was prompt at replying and always helpful and honest. Strongly recommended.
Reply from BrownRok 2023.11.14
Thank you Dom! Wishing you and your family all the best in your new home!
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Gary Rokenson
Gary Rokenson
2023.11.14
PAUL was brilliant snd tireless on getting the right people to see my house - 20 out of 10 highly recommended
Reply from BrownRok 2023.11.14
Thank you Gary for giving me the opportunity to sell your home! Much appreciated and you were a pleasure to work with.
Pratham Jain
Pratham Jain
2023.10.18
Paul has been a great agent - managed to get my new flat with relative ease. Would definitely recommend working with him.
Reply from BrownRok 2023.10.18
Thanks Pratham, it was a pleasure dealing with you.
Gavin Werth
Gavin Werth
2023.10.16
Paul found me a good quality tenant very quickly. He kept me updated every step of the way and did an altogether excellent job. Was very easy to work with and I would thoroughly recommend.
Reply from BrownRok 2023.10.16
Thank you Gavin, you were a pleasure to work with.