Bullet Automotive & Diesel - Brighton التقييمات

Hi Paul, thank you for the five-star review and for trusting Bullet Automotive in Brighton. We are glad to hear that we were able to resolve the issue with your car that other shops couldn't. Our team works hard to ensure that our customers receive top-notch service and we are happy to hear about your satisfaction. See you next time!

Thank you for the 5-star review! It's our top priority to provide outstanding service to all our customers, and we were excited to take great care of your classic car. We're proud to have you back on the road with a smile on your face. Take care!

Thanks for such a positive review, J! We are pleased that you had a great experience at Bullet Automotive in Brighton and that our team of personable and professional employees made it a pleasant and easy process for you from start to finish. We appreciate your high recommendation and look forward to next time!

Thanks for the wonderful review, Ardis! Don't hesitate to reach out if you need anything else.

Thanks for the fantastic review, Joshua! We are grateful for your support and look forward to continuing to provide you and your vehicle with the best care possible.

Thank you, Phyllis! Our team is always committed to providing honest and transparent service to our customers. We are glad we could save you some money while still ensuring your safety on the road. Your support as a new customer means a lot to us and we look forward to serving all your car needs in the future. Thank you for choosing Bullet Automotive!

Thank you for the 5-star rating and for taking the time to leave us a review, Colton! Please don't hesitate to reach out if you need any further assistance.

Thank you! We appreciate your support and look forward to serving you again in the future!

Thank you for taking the time to leave us a 5-star review, Susan! We are so happy to hear that you had a positive experience at Bullet Automotive in Brighton. Our team strives to provide top-notch service and we are glad to know that we met your expectations. Thank you for choosing us and we look forward to serving you again in the future.

Hi Linda, thank you so much for reviewing us here at Bullet Automotive in Brighton. It means a lot to us that you found us to be an honest place, as our goal is always to provide top-notch service at a reasonable price. We appreciate your support!

Thank you for taking the time to leave us a 5-star review, Daryl! Our team takes great pride in providing exceptional service and we are happy to know that we have met your expectations. We truly appreciate your support and hope to see you again in the future. Drive safely!

Thank you, Stephanie! Our team takes pride in providing excellent customer service and making sure the job is done right. We appreciate your kind words and look forward to working with you again in the future. Keep on cruising!

Thanks, Raymond! If you ever need anything, please don't hesitate to reach out to us. We appreciate your 5-star rating and we hope to see you again soon at Bullet Automotive in Brighton.

Thank you so much for taking the time to leave us a 5-star review, Kris! We really appreciate your support and look forward to seeing you again.

Thanks, Kendra! Our team always strives to provide honest and reliable services, no matter how big or small the repair may be. We appreciate your trust in us and look forward to the next time. Drive safe!

Thanks, Kristopher! We are thrilled to hear that your friend recommended you to Bullet Automotive and that you were thoroughly impressed with our team. We take pride in providing incredible service to all of our customers and are always here to help with any issues you may have in the future. Thank you for trusting us with your diesel mechanic needs!

Thank you, Ryan! We truly appreciate your support and loyalty over the past 12+ years. It's been a pleasure watching our business grow thanks to awesome customers like you. We are grateful for your trust and for choosing Bullet Automotive as your go-to for all your vehicle maintenance and service needs. We look forward to serving you for many more years to come! Stay safe!

Hi Tracy - Your warranty company covered the alternator and sent it to us to install, therefore we did not charge you for the alternator, so we're unsure how it would have been $100 more than the dealership. Additionally, we provided you with an estimate, with our hourly rate prominently noted, that you approved prior to work being performed, so we don't understand how the hourly rate was "higher than they had posted."

Initially, your warranty company was unwilling to waive the $100 deductible, but once they did agree to waive it, we refunded you that amount and have record of that refund to your card.

More importantly, your behavior in our shop was unacceptable--you questioning our very capable and customer-oriented Service Writer about why he wasn't doing his job, calling him a "scrawny little f---" to our technician, and behaving belligerently in front of our customers, to the degree that your wife was apologizing to us FOR you. All of that interaction was recorded for posterity by our cameras.

It does sound like no matter how much effort we would put in (and we did put in a significant amount of work to get this repair approved through your warranty company, wait on the supplied part, work to get your deductible waived, and refund you, all while being verbally abused), it would never have been enough.

Even if we could meet your every expectation, we do not tolerate the verbal abuse of our staff at any time. We wish you the best with your future automotive needs, at another shop.

Thank you so much for taking the time to write such a kind and detailed review, Nick! We are truly pleased to hear about your positive experience at Bullet Automotive. We make it a point to treat our customers with respect and to prioritize their satisfaction. We appreciate your trust in us and look forward to serving you again soon (but hopefully not too soon!). Thank you for choosing Bullet Automotive!

Hi Aaron! We are delighted to hear about your positive experience with Bullet Automotive in Brighton. Thank you for taking the time to write us a 5-star review and for recognizing our commitment to providing top-notch services. Our team works hard to ensure our customers' satisfaction, and we are happy to know we met your expectations. Thank you for choosing us.