Byron Bay Respite

www.byronbayrespite.com.au

Byron Bay Respite Reviews

EXCELLENT rating
5.0
48 reviews Verified
Byron Bay Respite
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Reviews ( 48 ) 5.0

Melody Jane
Melody Jane
2024.08.07
Byron Bay respite are unbelievably wonderful. Following the death of my grandson and serious health/emotional worries, I was extremely run down and sad. BBR took care of absolutely everything, every single tiny detail. Nothing was too much trouble and they were consistently polite, kind and thoughtful in everything. I received regular updates and reminders of contact numbers. My wellbeing was constantly checked up on. BBR were able to gently assist me with decisions I found difficult without in any way influencing me. I am so grateful to all staff. There are not enough stars for this team.
Reply from Byron Bay Respite 2024.08.08
Thank you so much for your heartfelt review and for taking the time to share your experience with us. We are deeply sorry for your loss and understand how challenging this period has been for you. It means a great deal to us that we could provide the support and care you needed during such a difficult time. We understand how important it is to stay informed and connected, especially during times of distress. It's great to hear that our regular updates and reminders helped provide you with some peace of mind. Your feedback about our assistance with difficult decisions is particularly meaningful to us, as our goal is always to support and empower our clients without imposing, and your words reassure us that we are meeting this aim. Your genuine appreciation means everything. Knowing that we made a positive impact on your well-being is the greatest reward we could ask for. We are truly grateful for your recognition of our team's efforts and dedication. Reviews like yours inspire us to maintain the highest standard of service and care. If there is anything more we can do for you in the future, please do not hesitate to reach out. We are here for you, and we wish you continued strength and peace.
Chantelle Kolbrun
Chantelle Kolbrun
2024.07.19
Cannot fault Byron bay respite. Great communication, straight forward process and I had a wonderful time away. Everything was taken care of and every day was set up flawlessly. If I can go back again, I will!
Reply from Byron Bay Respite 2024.07.22
Hi Chantelle, I are so happy to hear that you had a valuable experience here with us at Byron Bay Respite. I hope you loved your nourishing and creative sessions, as well as your time in nature and your trip to Crystal Castle. We would love to see you again some time in the future. I hope your enriching time here continues to unfold in your life. All the best from the Byron Bay Respite team.
Melody Jane
2024.07.04 2024.07.04 | Australia
On my way ....thanks to Kali and Deb
Lola Lola
Lola Lola
2024.06.24
I had an amazing time with BBR. The team are fabulous and everything was perfect. I have come home feeling refreshed so much better. Thank you.
Reply from Byron Bay Respite 2024.06.24
Hi Leonie, Thank you for taking the time to post a review of your time with us at Byron Bay Respite. We loved having you stay and are so happy we delivered as an NDIS Provider. We hope you enjoyed all your adventures into nature, wellness sessions and time around town. Thank you again for taking the time to give us a review. We hope to see you again, have a beautiful day, The team at Byron Bay Respite
Marina Hinkley
Marina Hinkley
2024.05.16
It's peaceful and relaxing and the people in Byron Bay are friendly and helpful as well as the Byron Bay Respite staff who were efficient and professional, responsible and always on time and always offered help instead of having to be asked first The only drawback was the access to beaches and kerbs weren't very wheelchair friendly and the council could make changes to accommodate disabled people so their carers don't have to be exhausted at the end of the day I would probably bring a portable mobility scooter or hire one next time to make it easier to get up the kerbs
Reply from Byron Bay Respite 2024.05.17
Hi Marina, Thank you for taking the time to share your experience with us. It’s wonderful to hear that you found the environment peaceful and relaxing, and that our staff were efficient, professional, and proactive in offering assistance. We sincerely appreciate your feedback regarding the accessibility challenges you encountered with the local beaches and kerbs. Your observations are invaluable in highlighting areas where improvements can be made to better accommodate individuals using wheelchairs. In the meantime, your suggestion about bringing or hiring a portable mobility scooter is a great idea, and we will look into ways we can assist our clients with such arrangements to enhance their stay. Thank you again for your thoughtful review. We hope to welcome you back to Byron Bay Respite in the future, and we will continue striving to improve our services and the overall accessibility of the area. Warm Regards, Byron Bay Respite
Sharon Ellem
Sharon Ellem
2024.04.27
Fantastic experience. I chose what activities I wanted to do and the support workers knew the area so they had lots of ideas too. The support workers exceeded my expectations and I felt free to say that I wanted time on my own if that was the case. There was always someone to contact if I had a question or needed assistance. Will be booking again! Loved it. Sharon
Reply from Byron Bay Respite 2024.04.29
Thanks for being with us Sharon and embracing the experience. We loved having you stay here in Byron and hope the momentum for wellness continues on and on. We hope to see you again. The team at Byron Bay Respite.
Clinton Crookston
Clinton Crookston
2024.04.02
Exceeded all expectations. 2 weeks of pure relaxation and exciting experiences. The team at BBR are the best NDIS provider I have had experience with. Well done guys and Thank you.
Reply from Byron Bay Respite 2024.04.03
So happy to hear you had such an enriching experience in Byron, Clinton. Thank you for your kind spirit and sharing your journey with us. And we are so happy we delivered as an NDIS Provider.. that delivered big smiles to the team. We loved having you and hope to see you again. The Team at Byron Bay Respite.
Sammy Stevens
Sammy Stevens
2024.03.11
What a beautiful holiday I had in Byron bay the team at Byron Bay respite made it extra special and nothing I asked for was hard I will certainly be back next yearπŸ’‹πŸ’‹
Reply from Byron Bay Respite 2024.03.12
Thanks for being here Sammy and sharing your vibrant Sammy spirit with us. Take care and we look forward to seeing you again when the time is right. Love the Byron Bay Respite Team.
Libby Weston
Libby Weston
2024.02.28
Annabel had a lovely respite and loved the activities that were carefully selected for her by the team at Byron Respite, nothing was too much trouble for them x
Reply from Byron Bay Respite 2024.03.04
Thank you for coming on a Byron Bay Respite journey! It was great to have you both. I am so happy Annabel made some positive shifts. That's what this is all about. Take care and hope to see you both again. The Byron Bay Respite Team,
Dan Sonn
Dan Sonn
2024.02.21
As a complete paraplegic holidays are rarely the relaxed experience an able bodied person would enjoy. Byron Bay Respite went above and beyond making sure I was always looked after and able to enjoy my time away from home.
Reply from Byron Bay Respite 2024.02.23
Thanks for coming all the way from Perth Dan. It was our pleasure to be a part of your experience. We hope to see you again. Clare & The Team at BBR
Paul Barr
Paul Barr
2024.02.07
Had a wonderful respite with the Byron bay team. They were very friendly, supportive and really went above and beyond. All very organised, punctual and the activities were so much fun. Ten out of ten for me and would definitely recommend coming here as I hope to again.
Reply from Byron Bay Respite 2024.02.07
Thank you for coming Paul and sharing your journey with us through your positive and inspiring way. It was so lovely to have you here and Im so happy we could meet your expectations and you felt supported by everyone. Thats very important to us. We look forward to seeing you again when some more Byron medicine is on the agenda. With love The BBR Team
hailey croft
hailey croft
2023.11.30
One of the most amazing experiences of my life! Was the perfect way to reset and take a break away, all the support workers and Clare and Deb were so lovelly and helpful. I learnt a lot about myself pushed out of my comfort zone and came home a new person. My friends all noticed a difference in me and now they want to go too!
Reply from Byron Bay Respite 2023.12.01
Wow thats so amazing to hear Hailey. I love it. You certainly made the most of every minute of your time and arrived with a really open and positive attitude. Such a pleasure to support you to have this time for your nurturing and growth. Take care and see you again in 2024. Love Clare & The Team at BBR
Lauren Taylor
Lauren Taylor
2023.11.27
I had the most wonderful respite experience, I truly couldn't have asked for anyone or anything better than what the wonderful team at Byron Bay Respite have provided me. The accommodation was perfect, quiet and very relaxing with the sounds of the ocean at night time. I felt safe and very comfortable there. Every single Support Worker was absolutely amazing! I had such incredible experiences with all of them, connecting instantly with each of them and feeling very safe, supported, respected and listened to by everyone. I'm so grateful for Iyari, Rosie, Alexander, Chris and Mara- You certainly have the best of the best on your team! The activities I did with the Support Workers were fantastic! I loved every single day, with highlights being - The beautiful Barn owl and Sugar Gliders encounters at Byron Bay Wildlife Sanctuary and Hot air ballooning with Iyari, sightseeing, visiting Cape Byron Lighthouse and shopping in Byron with Rosie, visiting Nimbin and surrounding towns and learning so much about some of the Intentional Communities tucked away in the Hinterland with Alexander, exploring Crystal Castle and relaxing with a beautiful Crystal Sound Healing meditation session before sitting in a stunning amethyst cave with Chris, even hanging out in my villa with Mara when I wasn't feeling too well was lovely as Mara was so kind and caring and super interesting to talk to. The workshops were also highlights for me, with Kali, Linda and Nathalie facilitating beautiful, gentle sessions which taught me so much about myself, different healing modalities, and other fascinating creative mediums and techniques to try. Each workshop session was alot of fun- Kintsugi and Gestalt Therapy with Kali, Driftwood succulent garden and Kokedamas with Linda, Painting and artwork with Nathalie- and all facilitators were just wonderful, very warm and friendly, supportive, kind, very patient, and explained everything really well which was great! I'd love to do more workshops with Kali, Linda and Nathalie next time I come down for respite. I also thoroughly enjoyed the Spa appointments that were scattered throughout my stay. They really helped me to relax and I felt very calm and at peace during and after every appointment. The final massage on my last day was like the icing on the cake, it was the perfect way to finish the most incredible respite. Thankyou so much Deb, for all of your help and hard work that went into scheduling all activities, Support workers, workshops, accommodation, and everything else I've missed. I am so grateful for the entire team at Byron Bay Respite for helping me to reach many of the goals I had set for Respite, and inspiring me to create new goals to strive for in the future. I'm looking forward to seeing you all again next year!
Reply from Byron Bay Respite 2023.12.05
Amazing Lauren. We are so thrilled to receive your incredible words and sharing of your time here with us. What a perfect blend of adventure & creative connection and soul nourishment. We are so happy you received so much for yourself and the reset you needed for life re-connection & re-direction. May your heart continue to fly full. Thank you for being here and sharing your light and joy with us. We look forward to seeing you next year too. The Team @ Byron Bay Respite
Deborah Manson
Deborah Manson
2023.11.26
I was really scared about going away as I have never been on holidays or Respite before. But ut was so amazing. Really beautiful location and everyone is is so nice.
Reply from Byron Bay Respite 2023.12.05
Thanks for being here Deb., And yes it takes a lot of courage to step into an unknown situation and trust a team of people you dont know to hold a supported space for you. That brave step is the first step in choosing the empowered road in your life. So good job. We hope to see you again in the future. Love the Team @ Byron Bay Respite.
Rachael Dean
Rachael Dean
2023.11.16
I’m absolutely thrilled with my experience at Byron Bay Respite. The team's professionalism blew me away. Their genuine care and exceptional activities offered were on another level. The way they handled everything with such expertise was truly impressive. Can't recommend them enough for their high standard of care and all-around fantastic atmosphere.
Reply from Byron Bay Respite 2023.11.24
Thank you Rachael for seeing & appreciating how much we care about delivering high standards. We do it with love and the hope that people feel held and supported through their stay. It was such a pleasure to support you and your family to have this time out together. Our absolute pleasure and joy. Love form the whole team at Byron Bay Respite
Kate Tivey
Kate Tivey
2023.11.07
Amazing respite coordinators who find great experiences and organise a great balance of relaxing activities as well as time to rest (at a beautiful resort). Very easy to deal with and get in contact with, always felt well looked after by everyone on this team. Very much looking forward to planning another respite with them when I can
Reply from Byron Bay Respite 2023.11.11
Thank you Kate. It was an absolute delight to know you and support you to have an experience aligned to your personal healing journey. Love the TEAM at BBR.
Simone Stratford
Simone Stratford
2023.11.05
Absolutely amazing was truly a magical week away to the team Clare, Deb, Jian, Alex, Julie, Kylie, Iyari, Mara Gretchen and Rosie you are Def the A team I thankyou all so much for making this week so special please no you have left an everlasting impression to me my condition has never been easy but you guys all went above and beyond to make sure I had a great week wish I could have taken you all back with me. My experiences were great from swimming with dolphins to crystal castle magnesium pools roadtrips to gaia and the markets to pottery to the epic food along the way and the amazing accomadation was truly magical. Everything was so thought of from my distilled water for my bipap. The only thing I would change is if I could stay there longer and mister Percy the python that paid us a visit at the doorstep I mean he stopped me from being scared of snakes lol and perhaps I should have been a bit more sun smart on the last day please slip slop slap the sun has a kick up there but do yourself a favour please book in the guys will truly look after you ❀️🐬
Reply from Byron Bay Respite 2023.11.11
Lovely to read your review Simone. Thank you for being here and sharing your vibrant and positive energy with us. It was our pleasure to be a part of your journey and Im so happy to hear your felt really cared for and supported so your time here could be a really special experience. It had been in the making for a while and I m glad it met all of your exceptions.. with some extra. And thank you as you bought the love too.. you and Hailey are inspiring souls. We hope to see you shining stars again. Love the Team at BBR.
dan Bell
dan Bell
2023.10.27
I had an awsome respite that would be hard to repeat . Claire was accommodating to help me and flexible in setting up my schedule and always on hand from the beginning I engaged with her and felt safe and cared for. Very friendly and warm. And the support workers were the best I’ve had re Rafa Julie etc . Experiences I will never forget . I think I was demanding maybe sort of difficult when there but was looked after. I highly recommend Byron Bay Respite . πŸ˜ŠπŸ˜ŠπŸ˜ŠπŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘ŒβœŒοΈ
Reply from Byron Bay Respite 2023.11.01
We loved having you Dan. We all appreciated you and I know the support workers really cherished their days spent exploring around Byron with you... action packed and lots of fun. Thanks for being here and being a part of this creative journey with us. Clare & Byron Bay Respite Team
Mitchell Plays
Mitchell Plays
2023.10.18
Reply from Byron Bay Respite 2023.11.24
Thanks Mitchell. And we lovedyour article. Thanks for writing about your experience.
Lisa Lofthouse
Lisa Lofthouse
2023.10.16
This is a great service! The booking process was seamless and the booking staff made it easy. The accommodations and activities were organised brilliantly. Support workers and allied health workers were all outstanding and made me feel very welcome. This respite experience was exactly what I asked for, total choice and control! Could not have gone better, highly recommend 😊
Reply from Byron Bay Respite 2023.10.17
Thank you for your review. Lisa The support team really loved their time with you also. Im super happy to hear you received exactly what you needed and that you felt total choice and control while here with us. We are very committed to upholding autonomy and empowerment, as everyone deserves this, so thank you for sharing this. I hope the goodness you have received here continue to unfold in your life in all ways. Love from the team at BBR.