التصنيفات Home Services Air Conditioning Repair Service ACR Air Conditioning & Refrigeration
ACR Air Conditioning & Refrigeration

www.callacr.com

ACR Air Conditioning & Refrigeration التقييمات

تصنيف ممتاز
4.9
487 reviews تم التحقق
ACR Air Conditioning & Refrigeration
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التقييمات ( 487 ) 4.9

Rebecca Giangrasso
Rebecca Giangrasso
2025.01.26
I called and the same day they set up an appointment with Mike for the same day Brandon was on time and very thorough. So professional. Will tell everyone. Great Job!!! Was at my house with in 2 hours made repair.
الرد من ACR Air Conditioning & Refrigeration 2023.07.03
Thank you for taking the time to share your feedback on our service and team members! We'll certainly be sharing this with the crew as well as their management team, and please feel free to request your technician when scheduling your next appointment.
Michele S
Michele S
2025.01.25
Juan from ACR recently performed the 6-month servicing on our AC unit, and I couldn’t be more impressed! He was professional, thorough, and explained everything clearly. Our system is running perfectly thanks to his fantastic work. Highly recommend ACR’s services!
Michael Curtis
Michael Curtis
2025.01.24
Very satisfied with our service from Jack. He has been coming to our home for about 3 or 4 years, and he is fantastic. He is always very professional and friendly. He explains everything that he finds and how he takes care of it. Everyone that we have dealt with at ACR is very helpful.
الرد من ACR Air Conditioning & Refrigeration 2024.07.15
We greatly appreciate your kind words, Michael! Thank you for recognizing Jack's professionalism and friendliness. We are glad to hear about your positive experiences with our team at ACR.
Eric Andino
Eric Andino
2025.01.24
Great experience, came out same day and fixed my Heater. Quick and honest service.
الرد من ACR Air Conditioning & Refrigeration 2024.08.02
Thank you for the 5-star rating, Eric!
Eric Andino
Eric Andino
2025.01.24
Eddie was really good and helpful.
Susan Miller
Susan Miller
2025.01.23
Courteous, explained the in detail, and gave me tips for continued efficient operation of the HVAC system. Service technician arrived at scheduled time, with only a 30-minute window given when I scheduled the appointment. Technician arrived the day after I called the office, despite frigid weather.
الرد من ACR Air Conditioning & Refrigeration 2025.01.24
Thank you, Susan, for your kind words about our service technician's thoroughness and punctuality; we appreciate your feedback and are glad to hear you found the tips helpful!
Eric Lesso
Eric Lesso
2025.01.22
Showed up same day for our emergency, diagnosed, and repaired our unit within an hour. Fantastic service.
الرد من ACR Air Conditioning & Refrigeration 2025.01.22
Thank you so much, Eric, for the 5-star review! We appreciate your kind words and look forwarding to servicing your AC or Refrigeration needs in the future.
Gary
Gary
2025.01.20
Fast, efficient and extremely professional.
الرد من ACR Air Conditioning & Refrigeration 2025.01.21
Thank you, Gary, for your kind words; we're glad you experienced our fast and professional service!
Pamela Anderson
Pamela Anderson
2025.01.20
This is the greatest AC Company. Installation and Repair is done by Professionals that value their work and customers. Thanks ACR
الرد من ACR Air Conditioning & Refrigeration 2025.01.21
Thank you, Pamela! We're grateful for your kind words and glad to hear our team, including the professionals who value their work and customers, made a positive impression on you.
Kristen Young
Kristen Young
2025.01.19
Our AC/HVAC went out this weekend and ACR was quick to respond. Eddie was our technician and he was nice, professional, and explained everything and fixed the issue. What a great tech specialist and expert. We love ACR! I highly recommend them. The best in the biz!
الرد من ACR Air Conditioning & Refrigeration 2025.01.20
Thank you, Kristen! We're so glad to hear that Eddie was able to assist you promptly and professionally. Your recommendation means a lot to us, and we're grateful for your support!
Xavier Lama
Xavier Lama
2025.01.17
Jan 2025 - ACR completed annual A/C checkup and helped to get my control panel back to normal operation. Great service and great technician, as always. Have been using them for at least 15 years and highly recommend without hesitation.
الرد من ACR Air Conditioning & Refrigeration 2025.01.20
Thank you, Xavier, for your continued trust in our service over the years and for your kind words about our technician; we appreciate your recommendation!
Eric Spencer
Eric Spencer
2025.01.14
Excellent experience and professional…. Definetly recommend
الرد من ACR Air Conditioning & Refrigeration 2025.01.14
Thank you, Eric, for your fantastic feedback and recommendation; we're so glad you had an excellent experience with us!
Luke Soep
Luke Soep
2025.01.13
الرد من ACR Air Conditioning & Refrigeration 2025.01.14
Thank you, Luke, for the 5-star rating—we truly appreciate your support!
Thomas Emert
Thomas Emert
2025.01.11
Always responsive and crews are very knowledgeable.
الرد من ACR Air Conditioning & Refrigeration 2025.01.13
Thank you, Thomas, for your kind words about our team's responsiveness and knowledge; we appreciate your feedback!
Dave Stankiewicz
Dave Stankiewicz
2025.01.10
We were in need of air-conditioning service on a unit installed by ACR for the previous homeowners. Had a great overall experience with ACR. It was easy to schedule, Jonathan the service tech showed up on time and did a thorough job as well as explained a number of elements related to the system. Throughout the process they were very communicative to send reminders of the scheduled service as well as the timing of the arrival of the service tech. We will continue to use and I recommend ACR for your air-conditioning needs. 5/28/24 Update We used ACR once again for our regular maintenance. Attila was our tech this time. Similar to our previous experiences with ACR, Attila showed up on time and completed thorough maintenance service quickly and effectively. He was very communicative and explained the procedures he was performing and the results. We will continue to use and recommend ACR. 11/4/24 Update We had some unplanned AC service needs, and we once again called on ACR. As in the past, they were quick to respond, diagnosed the issue, and resolved. I feel like they went the extra mile to provide us service. We will continue to utilize ACR and recommend them for AC services. 1/10/25 Update Our HVAC system started to fail, and instead of spending good money after bad, we decided to replace the system given the costs to maintain and the age of the existing unit. Of course, we contacted ACR to do the work. As they have consistently done in the past, they showed up on time, performed the work to my satisfaction, quickly finished the job, and left the house in clean working order. I was amazed how quickly they completed a complete new installation of an entire HVAC system. We are pleased that we have a brand, new modern, state of the art HVAC system to control the house environment. Once again, I am very pleased with the quality of service that we received from ACR and I will continue to use and recommend them for AC needs.
الرد من ACR Air Conditioning & Refrigeration 2024.05.30
Thank you for choosing ACR, Dave! We appreciate your continued trust in our services and are glad to hear that Jonathan and Attila provided thorough and communicative service.
Martha Dunn
Martha Dunn
2025.01.10
My service man, Eddie, arrived promptly for my AC maintenance appointment at 8:00 am and completed the full maintenance required. He had to do a little additional work to gain access to the condensation pump system on my brand new AC unit that was all installed back in December 2023, as it was positioned below the AC unit platform at the return box in the AC closet in my home. This meant he had to cut a hole in the drywall to reach the pump. When unit was installed, an access panel should have been made in that spot. Eddie completed all services and resealed the opening in the drywall. Eddie also helped me with the Trane app on my phone so I can adjust the temperature during cold and warm weather. He was very professional and courteous and answered all my questions as well as signing me up for twice a year maintenance service for which I paid for today. I’d like for Eddie to come back in July 2025 for the next semi-annual maintenance appointment. Thank you. Martha Dunn
الرد من ACR Air Conditioning & Refrigeration 2025.01.13
Thank you, Martha, for your wonderful feedback! We're glad Eddie provided you with excellent service and helped you with the Trane app!
Flor Orr
Flor Orr
2025.01.09
On time. Did a complete job. Very knowledge. Very satisfied. Thank you Eddie.
الرد من ACR Air Conditioning & Refrigeration 2025.01.10
Thank you, Flor, for your kind words; we're glad to hear you were satisfied with the job Eddie did!
Fernando Colon
Fernando Colon
2025.01.09
Hector was excellent, good people skills and great diagnostic skills. Found out , there was a leak in the evaporator, and was honest by telling me that adding freon is just a temporary fix ,that i should be thinking of replacing the unit , its a 22 year old Trane unit.
الرد من ACR Air Conditioning & Refrigeration 2024.05.07
Thank you for Fernando for recognizing Hector's excellent diagnostic skills and honesty regarding the evaporator leak. We appreciate your feedback!
Jana Thavarajah
Jana Thavarajah
2025.01.09
Accomdated my request for emergency service and arrived within 3 hours. Tech was extremely courteous. Extremely thorough with the work and got the system running under extremely hot conditions.
الرد من ACR Air Conditioning & Refrigeration 2023.09.29
Thank you for the great review, Jana! We are very happy to hear that you are pleased with our services. We look forward to your continued support.
MARIO SILVA
MARIO SILVA
2025.01.07
I have had a very bad experience with this company since a driver hit my truck on October 16, 2024, due to his irresponsibility behind the wheel and being on his phone even having a co-pilot who should have helped him with his GPS and he did not, the manager asked me to find a quote to fix my truck and I did, they lost my day of work and my wife's, the next days their insurance company took over to repair my vehicle, but it was only that, they have not been responsible for the loss of my days of work and the resources I used, I have asked for a small compensation for the loss of value of my vehicle even after it was repaired, I must pay for their responsibility.