Carhaven EuroTech Reviews

Ramiro and his team have been awesome to deal with. We purchased a car 2 weeks ago and Ramiro made the process seamless and easy from start to finish. Fast forward to present, we had a minor issue with the car and Ramiro was quick to get the car in, diagnose the problem, and on top of that fix it at no cost to us! Great customer service seems to be hard to come by these days but Ramiro has gone above and beyond.

Ive been shopping for months to find the best car for my soon to be 16 year old . I knew I wanted to give her a Jetta the same car I had as a young kid , safe and reliable . Ramiro also made me feel confident in my choice . I also wanted to buy from a trusted place . Not all car dealerships are transparent . This dealership is very knowledgeable on German engineering, which is what I wanted. If you’re looking for confidence in a garage come here to CarHavn .

Purchased a 1998 VW Beetle that we drove from out of state to see. After our test drive, we returned to the lot with a few concerns, most notably the heat. We were assured by Ramero himself that he had driven the car to his home and back on three different occasions, and that it ran very well. I expressed concern that the heat wasn't really working well... But he assured us that it would work well after the car reached "driving temp" and got going. and the car got moving. He then stated that the car was in very good condition for it's age, that the engine and transmission had very low mileage and that the car's value was in that, as it showed that it had been taken care of. We trusted him, as he was very easy to talk to and he kept reassuring us that the car was without any big issues. My husband has tinkered in car mechanics before, and so when Ramero reassured us, he quelled every concern I had after our test drive. Fast forward to us leaving the lot: We left, and about 10 miles up the road, the transmission wasn't shifting properly from 1st to 4th gear (10mph-40mph), but I figured it was just my nerves, and my reluctance to go the speed limit on roads I didn't know well. I pulled over and expressed my concerns to my husband, but the car was sold to us "AS IS", so we decided to try and make it back home to avoid an astronomical tow bill. I made the 150 mile trip on that warm sunny day without any incident on the interstate, so I figured that the car just had some quirks due to it's age. Over the past 3 weeks of having the car, it has been running hot, has a lot of "stuff" flying out of the defrost vents, is having the same shifting issues at low speeds, the stereo shorted out, the trunk latch stopped working, the drivers side window went down when I was turning it up, and the heat has been NON EXISTENT. Also, the SPEEDOMETER DOES NOT WORK ABOVE 50 MPH. Ramero told us the car had been gone through, and that no issues were found. There is no rust or rot, it has fairly new tires, a clean CARFAX history, and with him taking it home three times via I-91 himself, he made us feel confident in my signing and buying from him. I wish he had been transparent about the issues with this car- it would have given us the information we should've had to make the best decision about whether we wanted to worry about so many repairs. After test driving, the heat was my main concern. But clearly the transmission has issues, and the electrical system does as well. I specifically asked him if the car had any issues that needed repair, and he said no. He said "it is what it is, it's 26 years old, but I drive it home three times and had no issues. How could he not realize any of the things that are wrong with this car?! Especially being a euro car dealership. PLEASE be aware that Ramero will NOT disclose the issues a vehicle from his lot, even when you ask him directly. He is very polite and chatted with us, so if you are looking for that, he's wonderful. But this doesn't discount the fact that none of the issues with this car were disclosed to us while we were there and asking... and now we are stuck chasing issues. I see many great reviews here, which I used to make my decision on going to this dealership. My review is simply a BUYER BEWARE; that purchasing a used vehicle from this dealership will be at your own risk.

I was anticipating a struggle getting into a new car, but Ramiro made every thing so easy ! I did my research and read these reviews like you're reading mine, and they are all true ! The customer service is excellent ! The cars are great quality !! He gave me every thing I needed to succeed on my car maintenance etc. CarHavn has a loyal customer.

I had just bought a gorgeous 2011 S-Line Audi from Ramiro(the owner) not two days ago and I can’t recommend them enough. From helping me with the paperwork process to getting me the coverage and taking the time to speak to me about the car in general. If your in the North Branford area or have time to take a drive and are looking to get yourself in a new car he’s the man to speak too.

We purchased a BMW when we test drove the car we realized it needed just a few things. They were great and agreed to fix everything. While waiting for the car to get fixed they were in contact with me every day sending me pictures and giving me updates. The radio needed new lights and instead of just fixing it they replaced the old radio with a brand new updated radio with a large screen and even installed a backup camera. We picked up the vehicle and that night we noticed a noise in the car. I text them and they contacted me first thing in the morning and told me to bring the car right in. I brought the car and was given a loaner car. Again they had my new car for about 3 days and updated me every day and also sent pictures. As soon as my car was done they called me I picked up the car and it was fixed perfectly. I would recommend this dealership to anyone! They were great and communicated amazing. Ramiro was great during our whole process!

Andrew and everyone at Carhavn made my sons first car buying experience super easy. My son got a reliable car for a great price. We will definitely refer others. Thank you!

I recently took my car in for an overheating issue in my car the coolant pipe was cracked. I have to say that the service was outstanding. I worked with Ramiro who was not only reliable but also incredibly fast in diagnosing and fixing the issue. I appreciate their professionalism and efficiency. My car was back on the road in no time, and everything is running smoothly now. Highly recommend their service.

the guys over there are great. I inquired about a vehicle and got a response in less than to minutes. we set up an appointment and when i arrived I was greeted kindly. I did a test drive and started financing the entire process was amazing. I was in and out in about tow and a half hours. I highly recommend.

After many years of not financing a vehicle, I was scared of the outcomes and payments. Ramiro with phenomenal service guided me in detailed going above and beyond assisting me with documentation I did not had in hand. I highly recommend Carhvn. Did not felt like I was just another sale. Also Ramiro will be expanding lot soon, so more options to come. Take a look for yourself

I have a smooth experience as a first-time buyer buying a pre-owned car from Carhavn in fair price since August 2024. I spotted a car I was interested in on the internet. Andrew, my dealer was attentive to details, friendly and helpful. The buying process is super easy. Car was amazingly clean and in perfect condition and driving well no issue so far. Keep up the good work. Recommended

Sold me a car with major problems. Needed a new cat converter, blown head gasket, wiring was fried for the head lights, and the list goes on. 10 miles after i left the dealer the check engine light comes on. Absolutely the worst car buying experience of my life. DO NOT BUY A CAR FROM HERE. PLAIN AND SIMPLE. YOU'LL REGRET IT.

Carhavn was amazing from the financing to the service. Very much in love with my car. they replaced and did the complete service check before I bought it so I knew it was a safe car. The staff is very pleasant and helpful. Took care of everything I asked for. Wouldn’t hesitate to buy a car from them again if needed.

Liars, crooked salesman and owner. I wish I never bought my 2012 mini from this place. They deleted my last review and tried to say they never did business with me. Stay away! You absolutely know who I am, an example of lying ha! My bf and I bought the blue mini we had to come back about a week after we bought it for work.......then constantly had it in the shop since then. Total lemon shined up for a quick sale

Enjoying my vehicle ride and beautiful cars for sale being in contact speaking with Ramiro was well kept engine and miles good quality customer service

CarHavn is a place that I highly recommend to everyone. From the moment Ramiro looked at my vehicle I could tell he was an expert at dealing with BMW's. He was professional throughout the entire experience and you can tell he just really cares about cars and making sure customers are happy. He is very communicative and want the best for you and your vehicle. My timing chain needed to be replaced along with some oil leaks and it was wayyyy cheaper than the dealer's quote. I will continue to return here. Thanks for all the help, Ramiro.

CarHavn is a great establishment. I brought my Audi A8 in for misfiring & rough idling. Ramrio was very helpful and knowledgeable. He had my car diagnostics when a couple hours. Turn out is was the timing chain, which had me a little worried because most shops do not touch a 4.2 V8 engines let alone the timing chain is in the back of the motor, which means the whole motor had to come out. But Ramrio insured me his shop was up to the task and had done this job many times. While the engine was out Ramrio informed me of other issues and parts that need to be address. (part fee no labor) They sent me picture of all the parts and all the work as it was being done. Which was something new to me. (Very impressive) That shows they are committed to customer service. Once i got my car back she ran like a beauty. No complaints what so ever. Ramiro and the Carhavn team is one of kind!

Andrew attended me at CarHavn. He was patient, reliable and all around great. I recommend this dealer for anyone looking for a good car and good service.