I generally don’t leave negative reviews and chose this clinic based on positive reviews. They may do well in providing plastic surgery services, but I do not recommend choosing them for laser services.
I paid an inordinate amount of money for about ten minutes of haphazard zapping on my face. I wanted to remove one very small area of spider veins by my nose. The doctor recommended I spend several hundred dollars on some skincare products and still went ahead and charged me several hundred more for the less than ten minutes of laser treatment.
The most upsetting thing to me was that he didn’t concentrate on the one small area I had an issue with and instead focused on the other side of my face where I had no spider veins or issues at all. Confusingly, he went at that area much more intensely and gave me three distinct burn spots about 1/2 the size of a pencil eraser, each.
When he showed me in the mirror I asked about the one area of concern because the spider vein was clearly visible and didn’t appear to have been “treated” (like the other side which had the little red burns, that later turned to scabs.). In regard to the spider vein, he said he had “gone around it” and if it needed treatment again I could come back in a few months but let’s see how using the skin care products go. I reluctantly agreed and spent a total of nearly $800. I was very unhappy as I healed (it’s been about two months and I still have light red scarring on the areas that scabbed over where I didn’t need treatment in the first place, and still had the spider vein I wanted gone with not even a small degree of improvement.)
I decided to try a local med spa and voila, they did an IPL and the spider vein is now gone…which is what this office could have accomplished for me but chose to drag it out and actually avoid treating the one thing I wanted fixed. I felt like I was being gaslit when I was there, and that the one thing I needed addressed was intentionally not treated so that I would have to come back…and now I know for certain that gut instinct was correct. I had IPL laser treatment in the past with a different provider and it removed another spider vein in one quick session so I knew it was possible, and I’m very disappointed in how I was treated at this office.
Love, love, love Dr Lichten and his staff! Top notch care, and they are always so helpful. Dr. Lichten is so honest and has always been upfront with me which makes the care I receive from him the best! Highly recommend!
Reply from Central Ohio Plastic Surgery
2025.08.26
Thank you for these very kind words. It's always our pleasure to work with our amazing patients.
Breast reduction with FNG, everybody in the office was sooo sweet and generous. The surgeon, Dr. Lichten, was so awesome! Answered all questions and felt comfortable with him! Surgery went perfectly, post op was so easy. I would go to him again! Don’t hesitate, do it! Thank you dr. Lichten and his team
Reply from Central Ohio Plastic Surgery
2025.06.28
Thank you, Macy! We are so happy for you.
I have Lyme disease and I have been in chronic pain for about 4 years. I have had to quit my job and change my lifestyle, which is hard with a family. Everyone at this office took their time and made sure I had the best care possible during all the stages of my breast reduction surgery. Within a week of my surgery I began getting my life back. The pain relief has been so great that I am hoping to go back to work soon. Thank you to everyone there.
Reply from Central Ohio Plastic Surgery
2025.06.11
Jessica we are so so thrilled you are happy and are feeling so well. We wish you the best.
Had an amazing facial !! Will definitely do it again
Reply from Central Ohio Plastic Surgery
2025.02.28
Thank you, Malinda. We are so happy that you liked your facial with Krista. Our aim is to be able to offer a full spectrum of aesthetic services including surgical, injection and medical spa options.
The ladies in the reception area need to do better. I had to reach out myself for an appt after waiting 2 weeks after the referral was sent and after that I had to again reach out to them with an update they said they were waiting for verification from my insurance. When I tried to call them back with another number to call to verify my insurance they said they couldn't accept me just like that. How sad. I've been waiting for an appt with a really sore and infected lip piercing that nees to come out and now I have to wait longer all because they didn't want to verify my insurance any longer. All this time was wasted and my lip has gotten worse.
Reply from Central Ohio Plastic Surgery
2025.02.25
Brandi-
We are sorry to hear you were unhappy with your experience with our staff. We pride ourselves on outstanding patient service and are sorry to hear that you feel we have fallen short of that goal.
It is our practice to confirm insurance coverage for referrals prior to people being seen in our office. We want to ensure that we are in network, and if not, that our patients can make an educated decision about when their responsibility would be. We did reach out multiple times to your insurance company but were unable to confirm any information.
Thank you for your feedback. We are always looking to improve our processes and are reviewing your comments thoroughly.
We are sorry to hear you were unhappy with your experience with our staff. We pride ourselves on outstanding patient service and are sorry to hear that you feel we have fallen short of that goal.
It is our practice to confirm insurance coverage for referrals prior to people being seen in our office. We want to ensure that we are in network, and if not, that our patients can make an educated decision about when their responsibility would be. We did reach out multiple times to your insurance company but were unable to confirm any information.
Thank you for your feedback. We are always looking to improve our processes and are reviewing your comments thoroughly.
Dr. Lichten was very polite and professional throughout the entire process, he made me feel comfortable before and after surgery. His staff has always been very nice and professional as well. I had Gastric Bypass in 2021, this year I was referred to Ohio Plastic for excess skin removal, Dr. Lichten and his team did a wonderful job, I am 6months post op and I love my new body. It’s still an adjustment and I still feel weird when I look in the mirror, but Dr. Lichten has reassured me that it won’t last forever. After surgery, anytime I had any concerns during recovery he always called back immediately with reassurances.
Reply from Central Ohio Plastic Surgery
2025.01.27
Thank you, Candice. We are so happy that we can help you deal with the excess skin after gastric bypass .
Dr. Lichten is amazing! My surgery turned out exactly how I wanted and he was amazing at explaining everything. Very professional and detail oriented!
Reply from Central Ohio Plastic Surgery
2024.11.20
Thank you, Alaina. We’re so happy for you and proud to have you entrusted us with helping you achieve your goals.
My partner got a gender-affirming double mastectomy by Dr Lichten and is extremely pleased with the results. The office staff were kind, helpful, and knowledgeable, and Dr Lichten did a fantastic job with the surgery. Five stars, would recommend.
Reply from Central Ohio Plastic Surgery
2024.11.01
Thank you! So happy we can help.