Aaron Services: Plumbing, Heating, Cooling Reviews

We have used Aaron Services multiple times and each time they have been polite, professional, and completed great work.

Purchased a 75 gallon water heater 2 years ago and the unit stopped working last week. Called to inquire about service and the rep said 'good news the product is under warranty and we can have a tech come out today' which I thought was awesome. The tech showed up in about 2 hours and after spending some time diagnosing the problem informed me that only the parts were under warranty and I needed to pay $1100 for labor. I think to avoid future disappointment and frustration the people answering the phone should clarify the warranty policy rather than getting customers hopes up that the both the manufacturer of the water heater and the company installing stand 100% behind the products being installed.

Today I had the pleasure of working with Gabe who exceeded all expectations. He arrived promptly, was incredibly courteous throughout the entire process, and demonstrated extensive knowledge about my issue. He also shared valuable maintenance tips, which, I think, goes a long way for establishing trust with a first-time customer. He is a true asset to the company. I highly recommend Gabe and Aaron Plumbing Services.

Steve was AMAZING! He was super knowledgeable and seemed to know exactly what fix we needed. So grateful for a calm presence in our time of crisis!

I’m leaving a positive review for Dillon and Josh! Both men are very professional and courteous. I’ve had the pleasure to notice their work ethic a few times and each time they were excellent at what they do. They work great as a team as well. Kudos to Dillon and Josh. Anytime that I need assistance I will be calling for them 🤗

We received a very quick and professional installation of a water heater.

Gabe saved the day and I couldn’t have asked for anything better. Highly recommend. Thank You! Suzy

Very professional and knowledgeable, able to accommodate my schedule, and pricing for a new water heater was very competitive with other quotes I received.

We had an emergency at our house and they were available to help. Steve was amazing, very theral to explain what the problem was. Within hours he was able to fix the problem , I have no words to say how grateful I am to Steve and the company for being available, especially on a Friday afternoon!! Highly recommended!

I had a very good experience with a very knowledgable technician this morning. He got my 2015 Rinnai RUC98 operating better than it ever has operated before! A trap was added on the condensate line to keep the unit from going into a fault to keep in from running thanks!

CJ came and installed a brand new water heater for us! He was awesome, patient with all my questions and was in and out in no time! So glad he helped us and glad we called Aaron!

Update: It’s been a few months and we haven’t had any issue with the pressure valve regulator again! I actually requested for Gabe to come back today for a leaky sink, and he thoroughly evaluated the issue before suggesting the most effective solution. As always, he was very professional and helpful!! ————————— Gabe was a pleasure to work with! He diagnosed our issues with the PVR and tried to adjust it a few times to make sure that we actually needed a replacement. He was honest and informative, and patiently explained everything. I’d definitely recommend Aaron Plumping and Gabe!

Today Dillon Carroll and Josh repiped our place after determining just yesterday that it needed to be done. The neighborhood was done with pvc pipe to the meter and I did have someone fix a break from the freeze we had some time back. I have to say that $1000 was poorly spent. Finally I found professional plumbing and the job has been done right with something that will last for 50-100 years. Shane McGowen had just replaced our waterheater the day before. I knew I had to do that when I bought the place in 2017. I have a plumber now. I certainly recommend you not half step. Johnny Jack Leg only costs you more in the end. Do it right the first time. Jonathan Winters had a saying when someone said they wanted the cheapest price, the best work, and they wanted it done yesterday. He replied. Pick two and call me back. Anecdotal comment Your pressure will be significantly higher. Check it to be sure you didn't blow out your regulator. Ours was fine. We just didn't know what we were tolerating.

My first experience using them and I'll definitely go back when I need the next thing. Today they installed a new hot water heater and the result looked well done and clean with no shortcuts, and it was clear they made a point to check their work (I'm used to having to find issues for contractors and telling them what to adjust). In my case it was a crew of Dillion and Josh and it was super easy to talk to them and understand what was going to happen and they easily answered my questions and let me poke around and learn more about everything. We actually have a tight space in the little utility area and it sounds like we got our money's worth on this job, and the result exactly matches everything we talked about, new tank, water valves, expansion tank and rework to code, gas line and valves, etc. A note about how we got here. I had several companies come out to give us quotes, including the big box stores, and in all cases they would come out and speak well but as soon as I got the estimate and needed someone to talk to me about options or why it needed to be done this way or cost this much I could never get anyone to call me back and answer questions. It was so frustrating. A coworker said he had a good experience with these guys recently so I thought I'd try them. Chris came out and talked me through everything and we got into the weeds on some details. When I finally got the estimate I still had questions and without too much trouble I got Chris on the phone directly and he had no trouble talking about anything and clearing everything up. I will say, they have some improvements to do in this regard. Initially I did not get answers to my questions and I had to call the office and ask what happened, but that's when Chris directly called me back right away. It turns out the office tends to interface to the crews and even routes the phone calls through another system and they can't even text. Chris was awesome for sure and I think this is an area for improvement but it didn't literally cause a big problem (but it was possibly close to me not trying harder to call them back). Anyway, yeah, definitely give them a shot at your work, and I found their price to be good and very comparable to others.

You just can’t get any better than John Poole! He always goes above and beyond and is always so kind. He answers all of my questions and does amazing work. 10/10!

Plumber did a great job! He took a look at the problem, Which was a break in the supply line coming into the house. He quickly diagnosed the issue, then was able to make the repair quickly and efficiently. His work was neat and cleaned up the area very nicely. I would highly recommend him to friends and family for plumbing issues.