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Reviews ( 28 )
2022.06.07
2022.06.07
PAT testing
I e-mailed Citation regarding potential PAT testing at our club. From the first e-mail onwards the communication was first class. the engineer turned up at the agreed time, he was polite, and informative, nothing was too much trouble.
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2022.04.26
2022.04.26
Excellent Company
I work with Citation on a regular basis and find them very professional and organised.
Terry Lee
2022.02.16
Excellent service. Efficient and great value for money.
Michelle Hammond
2022.01.28
Positive
Professionalism
Punctuality
Responsiveness
Value
Good value, the engineer was very professional and amenable. Pricing is realistic. Would use again..
alan price
2022.01.12
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Excellent communication. Efficient, professional and very helpful.
I would most definitely recommend their services.
Reply from Citation Fire & Electrical
2022.01.12
Hi Alan,
Thank you for taking the time to leave us an excellent review! We really appreciate it.
All the best,
Client Experience Team
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Gareth Scott
2022.01.12
Positive
Professionalism
Punctuality
Comprehensive service, turned up as arranged and completed the job in the time suggested and with good attitude. Well done.
Reply from Citation Fire & Electrical
2022.01.12
Hi Gareth,
Thank you for your great review! We really appreciate it.
All the best,
Client Experience Team
Lesley Church
2021.12.14
Positive
Professionalism
Punctuality
Quality
Value
Very good service. Pleasant and efficient staff.
Lucy Davies-Parratt
2021.12.14
Positive
Professionalism
Quality
Value
We had an engineer out to do out PAT testing and he was excellent. Really efficient, tested everything we asked without managing to disrupt everyone at their desks. Definitely recommend
The Wedding Pizza Company - Stephen McCarty
2021.12.09
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
These guys are brilliant - arrived on time. worked fast, and did everything asked (including fixing a plug so it would pass). Cant recommend highly enough
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Owen Darling
2021.10.16
Positive
Professionalism
Value
Citation has handled the appliance testing at our church in a manner which gives confidence. Although their engineer had phoned in sick on the planned date, I was informed early in the morning. Later on, that afternoon, they phoned to say that they had managed to arrange a visit for the following day. The engineer arrived early, and worked steadily throughout the morning. He was polite, tidy and thorough. I feel their service from first enquiry to completed job was done in a professional manner with clear communication and was good value for money.
markgl66
2021.10.12
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Excellent communication. Efficient, professional and very helpful.
I would most definitely recommend their services.
Tom Dudley
2021.08.04
Fantastic service, thank you for all your help.
Alastair King
2021.07.20
When dealing with Maya initially she gave great customer service, Maya was patient and contacted me a couple of times to ensure that we were happy with the covid precautions the company had put in place. the tester Kevin was very good and kept me appraised of what needed to be done. I would have no hesitation of recommending the services of the company
Reply from Citation Fire & Electrical
2021.07.20
Hi Alastair,
Thank you so much for your great feedback. I'll pass this on to Maya and Kevin.
Best wishes,
Client Experience Team
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Juno Glass
2021.07.16
Positive
Quality
Reply from Citation Fire & Electrical
2021.07.16
Thanks for your 5 star rating Juno! Very much appreciated :-)
Kind regards,
Mel
Client Experience Team
Shabib AHMED
2021.05.05
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Very professional and flexible to our needs.
Reply from Citation Fire & Electrical
2021.05.06
Hi Shabib,
Thanks a lot for your review. It's great to hear that you found our service to a great standard.
Mel
Client Experience Team
Andy Roberts
2021.04.21
Positive
Professionalism
Punctuality
Reply from Citation Fire & Electrical
2021.04.21
Hi Andy,
Thank you for your 4-Star rating!
Best wishes,
Mel
Timothy Maskell
2021.04.08
Positive
Professionalism
Punctuality
Value
Reply from Citation Fire & Electrical
2021.04.09
Thank you for your 5* rating Timothy!
Have a good day,
Mel
Client Experience Team
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Keith Sleightholm
2021.04.08
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
We use Citation for all our HR and Health and Safety and as always Citation did an exceptional and professional job and the report for the fire safety assessment was comprehensive and complete. If you want to make your Heath and Safety and HR a simple process, get in touch with Citation. Thank you.
Reply from Citation Fire & Electrical
2021.04.08
Hi Keith,
Thank you so much for your great feedback! It's fab to hear how much we can help you and your business.
Best wishes,
Mel
Client Experience Team
Neil Johnson
2021.03.19
Positive
Professionalism
Responsiveness
Reply from Citation Fire & Electrical
2021.04.09
Hi Neil,
Thank you for your 5* rating!
Best wishes,
Mel
Client Experience Team
Darren
2021.03.18
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Very professional the way they carried out the work in our garage without causing a disruption to our business. Would highly recommended Citation Fire &Electrical
Reply from Citation Fire & Electrical
2021.04.08
Hi Darren,
Thank you very much for your feedback and your recommendation. It's very much appreciated.
Best wishes,
Mel
Client Experience Team