Clarewell Clinics (private sexual health clinic) Reviews

Had a contraceptive implant removal/ refitted here at this practice today. Very professional service with wonderful staff. Highly recommended.

Had my coil fitted today with the lovely Julie, the actual fitting wasn't bad at all and I was put instantly at ease. Julie really took the time to answer any questions I had and to reassure me. Want to thank everyone at the clinic for such a positive experience, I would highly recommend!

I decided to do my cervical screening privatly after a negative experience at my GP. Clarewell Clinics created a very welcoming and supportive evnironment for me during the procedure. Strongly recommended

I felt really compelled to write this review. I made this appointment after my GP was unable to fit a coil for me. This procedure, which I had previously done years ago had still left it’s mark and to say I was nervous was an understatement. However the second after meeting Julie Milsom my worries vanished. Julie is amazing, truly special. She talked me through everything she was doing and it was all over before I knew it. I can honestly say I have never felt more comfortable being so vulnerable. Being able to laugh and chatter through a coil fitting is an art form in itself. Bravo Julie. Also a shout out to Katie whose twinkling eyes kept smiling at me as she calmed me down so thank you both for your kindness.

The professionalism from the receptionist Katie was absolutely superb, she was very keen to assist me prior to my appointment and took away any anxiety I faced through chatter and humour. Another shoutout for Dr Malu who was very thorough in his explanations and simplified certain procedures to put me at ease. 10/10 would recommend! The team here are ace.

Super friendly staff and positive experience! Reception staff were friendly and put you at ease and both Dr Malu and Aaron were approachable, professional and made you feel in safe hands. Would recommend to anyone considering going :)

I visited the Birmingham clinic for a copper coil fitting today and the service was 10/10. The 2 ladies on reception were so chatty and welcoming and Julie who fitted my coil was fab, very funny, bubbly and highly skilled, the coil fitting procedure was painless. Katie her assistant was lovely too, great at keeping me talking to take my mind of things. I will definitely be recommending this clinic to anyone who needs it

Very friendly, kind and professional. highly recommend this clinic. I have met many professionals in this field before, honestly I can say Dr Malu is not only one of the best in his field but also very nice human being if not an angel. from my personal experience He and his team are very patient, they treated me as their priority. I have visited Dr Malu many times and he always threat me with paitent and make sure I'm at ease. I travel many hours to visit him and never regret from driving nearly 6 Hr. I've kept my contact with him even I won't need any medical treatment I still love to go and visit him anytime I can. I wish all the best for them, I'm so lucky that I met him, Thanks to him and his team xxx I'm very grateful for all the help I got! Honestly couldn't recommend this clinic enough, even if I write 10 pages.

I've removed GW both through the NHS and privately. I know it may seem like a lot of money (as it is) but I'd just go privately now. You pay for the convenience of having them removed in 1 session as compared to 3-4 at some NHS place where you've got to wait forever and the staff are all pushy and cold. + NHS use freezing (whenever i've been) and has always left scarring. It's been 2 weeks since I had laser removal and has left no scarring. Thank you Clarewell!

I was extremely nervous attending this clinic today and I actually felt stupid after about 2 seconds for feeling nervous. The reception staff were professional and lovely and Dr Malu & nurse Isabel made me feel more than comfortable. I was laughing at Dr Malu as he is very funny and nurse Isabel was very kind and reassuring. I would highly recommend especially if you are feeling nervous everyone was professional and friendly.

A great friendly, quick access and professional place. Very efficient and took my stress away. I would recommend for anyone looking for advice and contraception options.

After struggling to get an appointment in my area, I found this clinic, and thank goodness I did. What an amazing friendly team, delivering a fantastic service.

Clarewell Clinics helped me with the contraceptive implant. It was very efficient upon booking, being able to book an appointment for a few days later. When I arrived at the clinic I was greeted so warmly and taken into the room where I was met by Julie - she is an amazing lady, makes you feel comfortable and went above and beyond to meet my needs. Thank you very much for your services.

Honestly couldn't recommend this clinic enough, even if I tried. I found these amazing guys on Google when I was in a state of panic and shock. I spoke to a really lovely and understanding receptionist called Holly who put me straight at ease from the first initial phonecall. I was offered an appointment the very next day in which I attended. Honestly, from the moment I walked in I was a nervous wreck but Holly made me feel so calm and comfortable. The environment is clean, calming and relaxing. Dr Malu then saw me and I can honestly say, what a lovely, kind, reassuring doctor. Dr Malu could see I was in a state of distress and really looked after me. Tests required were done with no issue, in which turned out perfectly normal anyway in which I was so happy about. I could tell every person I met at Clarewell Clinic genuinely cared so much and from the bottom of my heart, thank you.

Absolutely fantastic , first class and discrete service. Professional and clean premises, friendly staff, very knowledgable. Explained procedure throughly. (Coil fitting) unable to get on NHS waiting for over a year for service. Appointment and seen in less than 2 days. Would definitely recommend.

A wonderful experience from start to finish. I can’t thank Julie Milsom enough! The level of kindness, care, knowledge and support deserves special recognition!! After having two horrific IUD insertions in the past, I was so apprehensive about giving it another go. I saw the reviews for Clarewell Clinic and felt reassured enough to give them a call. I was instantly made to feel comfortable, confident and understood by Nurse Julie. I’ve never been able to relax, chat, laugh or joke in any gynae appointment, and due to having a long history of endometriosis, I have a lot of medical trauma around all of these types of appointments. However, feeling alone and scared just isn’t an option at this clinic! You are treated so well and with so much empathy, and Julie’s knowledge of everything to do with sexual health and contraception is exemplary. Jodie, the healthcare assistant was also really wonderful with me. They both got me through the procedure and really made me giggle in the process!! I’m so glad to have been able to experience what an IUD fitting should be like. I wouldn’t hesitate to get another one at this clinic. They have so much time for you, and it honestly just felt like being with good friends!! The aftercare available is also fantastic. In fact, I’ve been recommending Clarewell Clinic to all of my friends who, like me, have been terrified to get an IUD. If you’re considering it, or have had any kind of medical or sexual trauma in the past, please know that you are in safe hands with Julie and her team.

I cannot speak highly enough of the staff and the treatment received at the clinic. I was immediately made to feel at ease, the procedure was explained clearly and the nurse was fantastic. I wouldn't hesitate to recommend the clinic to anyone seeking treatment.

Great service, incredibly kind and friendly staff in a beautiful, calm and peaceful setting.

Doctor Manoj Malu and his lovely assistant (unsure of her name) were absolutely amazing from start to finish. They made me feel at ease as soon as I got into the room, told me all of the risks with the process (I had an implant removed) and then we got started after I signed a consent form. They were extremely pleasant, the assistant was so friendly and kept me distracted throughout which was lovely! The pain out of 10 was a 0, Dr Malu clearly knows exactly what he’s doing as it was pain-free, he was able to cut me in the same place the implant was inserting (meaning there is no additional scarring). I can’t recommend them both enough! They were amazing and I will 100% return in the future if needs be! Can’t recommend them enough!