Just had my 3series coded by Francis in person. The process from my initial email, to booking the appointment, and getting everything coded was easily some of the most professional, timely, and friendly service I've received in recent memory. I was 10 minutes early to my appt and Francis was happy to accommodate me, took the time to explain the process and options I had available to me thoroughly (also demonstrating), was prompt with his services, and even held a nice conversation with me throughout the coding process. Everything is working perfectly and I got exactly what I paid for. Highly recommend!!