Verified Company
Great Company to work for - I’ve been with them for almost 5 years and feel like I’m part of a big family!! And if you think you’re too old to do this job- at 78 - I can tell you that you’re wrong.It’s a wonderful feeling to be able to help people stay in their homes and I appreciate this company for letting do just that!!!
Reply from Comfort Keepers Home Care
2022.12.21
Ann - THANK YOU! We love having you on our Comfort Keepers Team! ❤️
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Their care is absolutely the best. Comfort keepers was a great choice in taking care of our loved one. Jamey and Jennifer are a great asset to the company. Keep it up! You truly are heaven sent for doing the work you do.
Reply from Comfort Keepers Home Care
2024.05.17
Thank you so much for your feedback, Michelle! We appreciate you!
Comfort Keepers helped us stay in our home through several transitions and health challenges. Our caregiver for more than 3 years, Jackie, has the experience we needed. She is reliable and energetic, and kept our home safe and tidy. We feel fortunate for her support, kindness and good humor.
Reply from Comfort Keepers Home Care
2024.03.04
Thank you for this wonderful review. We truly appreciate the confidence and trust you place in us.
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Comfort Keepers is heaven sent! When I needed help with a family matter they were there to support me immediately! Kristen and her team are amazing! Understanding, caring, resourceful and open-minded. They had a solution for my need right away. Bonnie our care giver is an angel and we are thrilled to have Comfort Keepers supporting our family!!
Reply from Comfort Keepers Home Care
2022.01.27
Thank you so much, Veronica! The best care starts by finding the right people for the job and it is so rewarding for all of us when someone's experience is shared! Bonnie is an absolute angel and we are so lucky to have her on the Comfort Keepers team - 5 years and counting! 😉
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Visiting their office, we saw many tools to keep all their caregivers up to date on training to assure the elderly can live safely in their our homes..
Reply from Comfort Keepers Home Care
2024.09.21
Thank you, David, for your kind words. Everyone loves our interactive training room and happy you were able to see firsthand the training we provide.
We signed paperwork to have Comfort Keepers in Myrtle Beach help take care of household chores for my mom who was recently diagnosed with returning cancer. Unfortunately, my mom’s health deteriorated rather rapidly and we were unable to use the services of Comfort Keepers. We NEVER had a caregiver come into my Mom’s home and provide a single service. However, we were charged for a week’s service because we cancelled service without giving 2 weeks notice. Originally, we had to pay up front for 2 weeks of service. We were only refunded one week. I was told repeatedly on the phone that I signed a contract stating that 2 weeks notice is required for cancellation and the owner decided to give us back one week. When I stated that my mom had gone into hospice and passed away and this was why service was cancelled, I was told again we had signed a contract. There was no understanding or comfort. Money was the only issue. This is unacceptable especially since no service was ever provided. We had only filled out paperwork. Very unethical!
I’m updating my review. I just got off the phone with Kristin, the owner of Comfort Keepers. After talking with her personally, she has agreed to refund the rest of our money. Thank you for listening and being understanding through this difficult time.
Reply from Comfort Keepers Home Care
2019.10.16
I apologize for the misunderstanding and thank you for updating your review.
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