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Értékelések ( 1549 )
Corjahn Banks
2025.01.14
How do I start???? Oh I know, WARNING!
People please be advised with caution when letting strangers into your home. I know we all panic when we have issues with home repairs. But thru that panic you can allow someone to take advantage of you in that vulnerable moment. A lot of HVAC companies don’t practice integrity and will send a door to door salesman to provide service for you. I’m my case that’s what happened dealing with Semper Fi. First visit he got me. All I needed was freon but was charged for a part and labor that I didn’t need plus the freon. Second time they had sent the same guy, aka Alberto Hernandez who is a con artists. My instincts were correct. Right before he left he then tries to sell me on a $1200 vent cleaning service. My home is 4 1/2 years old I wouldn’t need that. I’ve done research. A typical cleaning is $350 to $400 dollar range. The higher end of it is $1000 bucks. But that is extreme and also depends on size of home. I’m in a townhouse that’s 2200 sq feet upstairs and down stairs and we barely use the ac or heat. But nonetheless he was going to see how deep my pockets were. SMH is this what companies have sub comb to? The almighty dollar? People if Alberto or any HVAC guy shows up with the “I’m so friendly vibe”, it’s a scam. Real workers get to work. They fix problems with a honest solution. Be careful and do your research before calling any company. Be cause narcissistic traits are sought after when hiring these day!
powechumpnow powerchumpnow
2025.01.14
Ken Rymel was the tech - and man was he awesome. He went above and beyond troubleshooting some shady-ass wiring job that was already in place. He stayed late and said he wasn't leaving until it was figured out. Countless trips up on the roof in this wind.
Thank you powechumpnow powerchumpnow for the kind words regarding Ken. We are so lucky to have him and we love that he provided exceptional service to you. We look forward to serving you again whenever you need us!
dan per
2025.01.14
Ken was a great tech and told me about the issues w my heater and a/c. Gave me all options and allowed me to make the decision that worked best for my family. I would definitely recommend the company and Ken.
Thank you dan for the glowing review! We are pleased you were satisfied with our service and look forward to serving you again in the future if you happen to need us!
Michael Berryhill
2025.01.14
My wife and I were very pleased with the professionalism and courtesy of Britt Aquino and his partner when they came and replaced the furnace, condenser, ac unit, wiring etc all that came with the job he. Was doing. Britt explained everything he was going to do before he did it. It was an all day thing that they felt like family by the end of the day. Thank you Britt Aquino and your partner for a great job done.
Ruben Guttirez
2025.01.13
Very informative ,explaining all work to be done and financing
Thank you Ruben for the glowing review! We are pleased you were satisfied with our service and look forward to serving you again in the future if you happen to need us!
Perry Stokes
2025.01.13
The news about my heating and air conditioner unit was bad the service and personnel were excellent.
kevin murphy
2025.01.13
Ihad a great time with Alain Sanchez.
Very sociable, and knowledgeable of the AC system and made recommendations.
We set up a time, for work to begin.
Lee Hayden
2025.01.13
Semper crew was on time and extremely courteous during the time of the HVAC installation. I highly recommend Semper.
Christina Dyer
2025.01.13
We had a positive experience with Semper Fi. The rep who came to inspect our old equipment was very thorough and explained some questionable wear we noticed on equipment that had been improperly installed prior to our purchasing our home. We opted to update our heating and air with energy-efficient options and benefited from the energy-tax credits. The installation team arrived promptly the next day to install and cleaned up everything afterwards. We are grateful to know our heating and air needs are in great hands going forward.
white light
2025.01.13
Tech arrived on time ,very polite and thorough,explained everything he was doing as well.Thank you so much!
Allen Montoya
2025.01.13
Thank you Allen! Our team prides itself on delivering memorable customer experiences. We appreciate you allowing us to earn your business and giving us a 5 star review!
Nancy Hill
2025.01.13
Very courteous and efficient. Explained current status of equipment and did not exaggerate the condition of the unit.
Thank you Nancy for your wonderful feedback! We’re so glad to hear that you had a positive experience with us. Your support means a lot, and we look forward to serving you again!
John Albanese
2025.01.13
Louis, Jose & Jesus were fantastic workers. Very polite and knew what they were doing. They worked very neat and left my house spotless. Also my salesman Alberto was terrific. Did not pressure me but gave me what I think was a great deal. It was overall a great experience for my wife and I. Thank you & i will recommend your company to all my friends and family 👍🏼👌👏
Thanks for the awesome review, John! We work hard to meet expectations like yours, and we’re happy to hear our team provided great service.
Ernesto Lafita Cuza
2025.01.12
Estoy muy satisfecho del trabajo que realizaron en mi casa con la instalación de la nueva unidad y los ductos de ventilación. Alain, Darin, Rene y el resto del equipo son muy profesionales y te demuestran que la calidad y la satisfacción del cliente es lo primero en la compañía. Muchas gracias.
Ernesto, thanks so much for the 5 star rating! We appreciate your business and are glad we could provide you with excellent service.
David B
2025.01.11
I had two separate service calls, one for my heat pump check and the other for the water heater flush. Both tech were very professional and punctual. I would recommend this company!
We take pride in knowing our customers are happy with their services, David! Thank you so much for taking the time to share your review with us!
Wayne Wilson
2025.01.11
Kevin is an excellent tech. He took the time to explain everything he was doing. Job well done.
Thanks for the awesome review, Wayne! We work hard to meet expectations like yours, and we’re happy to hear our team provided great service.
G
2025.01.11
Christian and Matt from SEMPER Fi came to replaced my old broken down air-conditioning system, The technicians were professional, knowledgeable. Christian and Matt went beyond their job responsibilities I would proudly give them 10 stars if I could. If you need heating and cooling and plumbing services, I highly based on my experience with the technicians I recommend SEMPER FI on a replacement of AC unit or repairs before and after pictures
Thanks for the awesome review, G! We work hard to meet expectations like yours, and we’re happy to hear our team provided great service.
Yvonne von Arx
2025.01.11
Albert Hernandez came out to check and discover why our 1 yr. old HVAC was not producing any heat. Come to find out the compressor, I believe, had burned out. He showed where the connection had sparked and shorted, melting the sleeve around the connection. He explained everything plus showed me the damage. He also explained the extended 10 yr. warranty available. Thank you Albert for your time and your kindness in taking the time to show me your findings and explaining how it issue may have occurred. I truly appreciated you taking the time to ensure I understood not only the problem but the warranty extension as well. Job well done!
Thank you Yvonne for reviewing and recommending Albert's services. Should you happen to need us, we look forward to working with you again in the future!
Janet David
2025.01.11
One of our 25 years old HVAC system went down. Semper Fi Heating and Cooling customer service department was so amazing and was able to send a technician the following day, and we are so grateful for that. Alain Sanchez is very knowledgeable in his field of work. He was transparent and clearly explained to us what went wrong with our heating system. He then presented the possible course of actions to choose from; (1) Repair a short-circuited control board with other associated issues that were a major concern or (2) Purchasing new equipment with several options to choose from and available financing as well. With those possible options available, my husband and I, decided to move forward in purchasing (2) new HVAC equipment for our family's security and peace of mind. Installation went very well the following day. Kudos to the most competent and hardworking technicians - Rene, Jacob and 2 more in the team! Thank you all for an excellent job and you are all indeed great assets to the company!!!
My family highly recommends Semper Fi for all your Heating and Cooling projects as they have the most reliable and highly trained technicians!
Thank you Semper Fi🤗
We certainly are pleased to have met the mark on your service needs, Janet! We appreciate your review and should you happen to need us, we look forward to servicing you in the future. Have a great day!
Mona
2025.01.11
We do our best to deliver the service you expect. Thanks so much for the 5 star rating, Mona! Please call us any time!