Country Floors Reviews

Hi, can I get a response… my contractor installed the hexagon terracotta tiles and painters taped them to walk on them. The tape was removed and apparently it removed the finish, we can see a line down the room where the tape was. Is there a recommendation to repair this? Or do I need to have them removed and replaced? There is very little information on your site. Please help!

Thanks to Janelle G. she made a hard decision easy. She had the patience of a saint with us constantly changing our minds , she must have made a dozen trips into the warehouse to bring out more samples! Thanks to her we found the tile we love, look forward to working with her again!!

Helpful to a fault! Beautiful products that can't be found elsewhere.

Great selection of tiles and exceptional customer sevice!

Malek.Rafik

Rude, condescending customer facing experience. Not willing to offer help to potential customer asking for advice, all the while shaming customer for not having knowledge about tiles. Shocked about positive feedbacks here. Maybe a bad day, but live with fact that one lousy attitude towards customer will lead to perpetuated bad feedback.

I had a great experience working with Rachel from Country Floors. She got a quote out to me quickly and was very accommodating to my varied requests. The tiles arrived a month ahead of schedule and are as lovely as their website has them portrayed.

Great tile store.

I have loss of hears resulting from military service but Rachel Rivera could not have had more patience after I messed up her email address confirming my order three time. Thank you Rachel

I have been very pleased working with Country Floors. It had been a long while since I had used your company. I love your new lines and have selected several tiles for my upcoming projects. (One already on order.) More specifically, I had the pleasure of working with Christine Cardinale. She was extremely knowledgeable as well as professional. She guided me though a few difficult issues on the job. I was glad to have found her in my hunt for a beautiful tile and a stunning design. I look forward to working with her again soon .

Rachel is always a pleasure to deal with!

Working with Rachel Rivera and Country Floors has been an incredible experience. No matter the request, Rachel is always prepared to help and bring her expertise to the table.

Rachel was very professional and prompt in responding to my correspondence.

The customer service at Country Floors is wonderful! I will absolutely use them again for all of my flooring and tile needs. They were helpful and responsive and a pleasure to deal with. Thanks.

Today, July 8, 2020, I called Rachel Rivera for some help with tile installation. She graciously agreed to help me. Within seconds, I was emailed her response.. Her friendly manner and her efficiency make her an asset to Country Floors. Rachel’s service makes me a repeat customer, and a store that I would definitely recommend to friends. Of course it goes without saying, Country Floors has gorgeous and hard-to-find merchandise! Gail Fread