Data Clinic Ltd Reviews

I lost a years worth of photos on my phone through a fault and data clinic were successful in retrieving everything. They were extremely professional, provided excellent customer service - in particular Michelle who was very understanding and empathetic & Mohammed who was rapid in responding to emails. Very upfront regarding costs and percentage of success rates. They advised I may not get a working phone back, however it was delivered fully working with all data recovered back on my phone. Would 100% recommend, not the cheapest but definitely the best!

My wife's iPhone's screen became unresponsive, but the phone was still operable (through car play using my car's display). However, after following Apple's advice of updating the ios version (through my laptop), the phone was bricked - I had a white screen and no way of accessing it. For some reason our automatic backup of photos to the cloud had stopped in May and we had some very significant photos in June / July that we didn't want to lose. After loads of research online and speaking to Apple, who told us it was unrecoverable and that a reset was our only option (losing the data), I got in touch with Data Clinic. Their pricing was very clear (£195 up front, but that included a Level 1 recovery attempt). It was really clear that if they had to go further, there were further costs. They were also very clear that it could take between 5 and 20 days to complete. 3 days after I left my phone with them, they got in touch to say they were finished and had recovered our data. All I had to pay in addition was the cost of the 1Tb storage device they had put the data on. These guys aren't just recovering data, they're preserving family memories - with any technology, there's never a 100% guarantee that they will be able to help, but I'm pretty sure that if it can be done, they'll be able to do it. Would definitely use again (although hoping not to need to!)

I dropped my Samsung phone in water and had photos of my son growing up on it that I hadn't backed up! Data clinic were very helpful and professional. They patiently talked me through the process and they recovered my photos, keeping me up to date during the process. I would 100% recommend data clinic.

Thoroughly professional and brilliant service. My NAS device developed a fault and would not read the drives; danger of losing 25 years of music, films, photos, etc. Dataclinic recovered all my data, and sent it back on a new hard drive. Not the cheapest (and they don't claim to be), but not extortionate and definitely the best. I hope never to have to use a data recovery service again... but if I do, I'll know exactly where to come.

Data Clinic Ltd was a great company. The staff and customer service were very professional and friendly in their service. Both Janice and Mohammed guided me through the process of recovery and answered everyone of my questions thoroughly. As a result all of my data from my corrupted SSD drive. I am utterly grateful for getting back important documents and memories from over 6 years. I am definitely using their services again!

Thought i would never get my old data back when my old laptop broke. Then i found these guys and within no time they recovered all my data for me. Can't thank them enough. Brilliant.

Broken External Hard Drive: We thought we had suddenly lost all of the data on an external Hard Drive we had used to back up a troublesome desktop pc which then died. This data was mainly personal stuff such as cherished family photos and videos from the last 15 to 20 years or so, as well as some of my work data and other important documents for my partner's business. All of the Data Clinic staff were helpful, polite and professional at all times without being pushy. Honesty about the proportion of data we could hope to recover and also around time taken and costings at every stage of the recovery process was very important to us. Each process stage was explained to us clearly and in a non-patronising way. We ended up with a large majority of our data recovered (which I have already backed up!) which took some time and money. The work that has gone into this recovery, however, and the resultant recovery have been well worth both to us. Highly recommended. The Repair Shop of the digital world|

Dropped off a faulty/unreadable external drive on Monday, received an email on Friday with a complete file list and to let me know the work was complete. Friendly, fast & professional service - Would recommend

Be very careful using this company. Many of the reviews are bogus. They quote one figure and then try to convince you that to recover your data due to "other problems" they increase the price. If you refuse they charge you to return the drive and make sure that it is never recoverable again. Only got a star because it is the only way to give a review.

Data Clinic were very transparent and informative about their process, costs and progress. I was super pleased they managed to recover 99% of my data from an inaccessible hard drive. Note that app data from phones (e.g. WhatsApp) doesn't seem to be included in phone recovery. However, since Data Clinic repaired my phone to do their recovery, I was able to recover my app data myself once my phone was returned. I'll definitely be using them again for any more data recovery 😊

Did an excellent and super quick job !! Recovered all my SSD files following a blue/black screen of death crash

Did an excellent and super quick job !! Recovered all my SSD files following a blue/black screen of death crash

I highly recommend Data Clinic Ltd if you need to recover data from a unaccessible portable hard drive. (Power to the device but nothing else) Communication was clear and consistent throughout every stage of the recovery. The overall recovery was within a great time frame and all data was recovered to my delight 😁

I huge thanks to all involved helping retrieve years of travel photographs and memories from a corrupt external hard drive. Everyone involved was professional, everything was clearly explained when I called, and in the email following our conversation. Step to step update from when the drive was collected, to when the hard drive was being reviewed, to a secure link to review all that could be reviewed, to take my time and check all before submitting a request to proceed with payment and recovery. Regular stage to stage updates, a secure payment process. I would highly recommend this company, all professional, customer focused, speedy return on a new drive with all photos and memories retrieved. Going through various before even dropping off for review. A BIG thanks to all involved.

Data Clinic were lifesavers. I had a very old hard drive that had gone kaputt. There was no chance of accessing anything on it as it literally refused to fire up. I had years of music and photographs on there. Which weren’t backed up anywhere. Data Clinic provided a seamless service from beginning to end. Everything was explained at each stage and they were able to recover all the data! And incredibly quickly. I can’t explain how much this means to me. I was so close to just dumping the old hard drive and accepting my memories were lost. It’s amazing to have them given back to me. A huge recommend for the team and the valuable service they provide.

Be aware, these guys are just thieves and all they want is your money