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Reviews ( 90 )
Sophie Bull
2024.09.04
I have been visiting Edenmed for the past year and wouldn't go anywhere else for my skin treatments. I came across the clinic whilst on holiday and even though the clinic is 100 miles from my home I still visit regularly. It's important to find someone who you trust when it comes to cosmetic treatments and Dr Sam has built this trust through his expertise, eye for detail and honest recommendations.
Annie is lovely, always makes you feel relaxed and just wants to help you to look your best.
I highly recommend Edenmed
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Skippy11
2024.09.03
Bitterly unhappy. I wasn't listened to so wasted alot of money. And afterwards he recommends another procedure!!! . Now I know this would have been the better option in the first place. Poor communication and after care .
Cheeks were done and I was left with one side bigger than the other. I was beside myself as it was so obvious but when I texted asking him to call me he didn't bother. He wasn't interested in my distress. Unfortunately I reluctantly went back and Dr Sam dissolved one side.
Yet still my cheeks are still different in size.!
Unfortunately he also did my lips. First time I'd ever had them done. Yet again another complete disaster. The filler migrated all around top of lip. Yet Dr Sam hadn't noticed this either despite numerous visits. So yet again I had to have the filler removed. On his WEBSITE it clearly saids that he puts things right plus a REFUND and a extra £5 if you are not 110% happy with filler treatment. UTTER RUBBISH. When I asked for a refund he offered a face treatment instead.,, **BEWARE he has fabrigated OLD reviews on his main page too.** And also told me what I needed was a totally different treatment! There are far better places nearby who actually know what they are doing.
His quarantee /promise is ALL Lies. He needs to go back working with eyes as clearly can't enhance a woman's face or correct when he bodges things up.
However Annie on the beauty treatment side is lovely,, professional and great at her job.
And gobsmacked despite him being aware of my bitter disappointment he's not even reached out once whereas other places would care about an unhappy client.
I can totally recommend these 3 places however :
Austin Brewer,Camilla at Shore Aesthetic and Dr Tara at the Skin Clinic. All 3 superb😊
Clara Maguire
2024.08.26
Thank you Annie for your time and gentle manner in every visit I make.
You bring an inner calm to any treatment and you have such an understanding of your clients needs and well being.
Each time I enter I’m greeted by your effervescent smile and your endearing personality that makes all my treatments such a joy.
Look forward to many more years under the guidance of yourself and Sam.
Dear Clara, Thank you for such a wonderful review. It's always a pleasure to see you. Your feedback is incredibly valuable. I'll look at further ways to make the treatments as comfortable as the possibly can be. I'm delighted that the results of the SkinbrytePBP are what were intended. I designed the combination because of their interactive properties. No other clinic in the UK does it. Thank you once again for your wonderful support of our clinic. See you soon.
Suha AL-Khalifa
2024.08.26
I have been getting treatment from Dr Sam and Annie for the past few years. They are highly professional, honest, excellent at their profession. I cannot recommend them enough.
Dear Suha, It's always a great pleasure to see you. Thank you for your kind words and support over the last 2 years. See you again soon.
2024.08.21
2024.08.21
| United Kingdom
110% satisfaction is false. Cheeks and lips both a disaster.
Avoid.
Cheek filler done. One bigger than the other.
Lip filler done. That too migrated.
His quarantee saids refund if not 100%happy. Total lies as said No.
Had to go back unfortunately to have filler dissolved cheek too.
Then more money elsewhere to redo lips.
Don't promise refunds if you don't honour.
AVOID
Date of experience: 09 July, 2024
Date of experience: 09 July, 2024
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Marta RB
2024.08.18
I would give more than 5stars if I could. Dr. Sam is extremely professional and knowledgeable about different treatment options.
I’ve visited his clinic prior my wedding, as I wanted to look my best for the most important day of my life, and Dr. Sam didn’t disappoint ☺️
I’ve done a combination of small amounts of Botox, and polynucleotide to give me a fresh look but still look like myself… and now I’ve got beautiful photos to keep forever.
Thank you so much Dr. Sam… and I will definitely be back 🙈
Dear Marta,
Congratulations!
Thank you so much for coming to us reight before your big day. I'm so hapy we were able to subtly tweak things with botox, and of course, polynucleotides are wonderful. See you soon.
Chris
2024.06.22
The new premises on Durely Chine Road South are beautiful and so tranquil amongst the trees. Perfect location for Annie's BBL treatment which never disappoints. Many thanks
Dear Chris,
We're delighted you like to new setting, as well as yyour Sciton BBL treatment with Annie. Thank you so much for your feedback.
Fiona MacDonald
2024.05.31
I have had several sessions of Sciton BBL with Annie at the Edenmed clinic. Annie makes you feel very at ease and explains everything really well and we always have a good chat during my appointments! The new location is great too. The difference I have seen to my sun damaged neck and chest as a result of the treatment has been amazing and given me some confidence back, as well as improvements to the skin on my face. I would highly recommend Annie,
Dear Fiona,
It's always wonderful to see you. It makes both Annie and I incredibly proud and happy that your experience is pleasant, comfortable and effective. Annie is a master at Sciton BBL application, so to hear your experience and how it's helped you is wonderful. Thank you so much for coming to us.
Jane Sinclair
2024.05.29
Edenmed
I would highly recommend having the BBL treatment as I suffer with fine veins on my chin and a mild rosacea.
After two courses of treatment, I have not been disappointed with the results. The results were amazing after the first treatment, I noticed that my skin was more radiant and a significant Reduction in the appearance of the veins on my chin and rosacea. I am so pleased that now there is no need to cover up with make up, my level of self confidence has improved and I am looking forward to the third treatment this year and returning in 2025.
Dr Sam and Annie are a great team and in my personal view expects in their respective fields.
Dear Jane,
Thank you for your wonderful words. I personally love Sciton BBL and I'm over the moon you've seen results at this early stage already. Annie and I are so pleased. Thank you for choosing us.
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Ellen Mendonza
2024.05.17
I had Endolift to my lower eye lid by Dr Sam, he was friendly and knowledgeable. He explained in detail the procedure. It was minimally invasive with immediate results showing a slight swelling and bruising. It is over three weeks since the teatment, and each day I can see the improvement and this will continue for several months.
Annie was very pleasant and helpful too. I am very happy with the results and will not hesitate to recommend Dr Sam at EdenMed.
Dear Ellen,
I'm so pleased you've started to see a difference from the Endolift Laser Blepharoplasty already. The results will improve over 6 months and getting the symmetry and balance for you was a wonderful challenge. Have a fantastic holiday with your family and see you when you get back.
Danielle Bultynck
2024.03.26
I started seeing Annie a couple of years ago as I felt my skin needed a “boost” after having had a child and starting to feel my age 🙈
I’ve had a few Bbl and skintyte laser treatments done by Annie and she is just such a lovely lady who instantly puts you at ease and explains everything to you without feeling rushed.
Her expertise and passion for what she does definitely shines through and the results speak for themselves.
I wouldn’t go to anyone else now I’ve found Annie .
Dear Danielle,
Thank you so much for your lovely review and generous words. Annie and I are thrilled that you had a great experience. We will always do our best to look after you in a safe and comfortable environment, as well as strive for the very best results possible. See you again soon.
Edward Warrington
2024.03.07
Could not fault the consultation it had with Annie at Edenmed clinic. I had been thinking about different treatments doing research on what might be my best option, then I found Annie, so I booked an appointment, I cannot fault her approach, of course I had so many questions as you do, however she had answered everything by the end of our talk without me needing to ask myself, she really took her time to explain everything and with a professional approach, after 2 weeks I can honestly say that I'm so please with the results, happy to have found a consultant that really knows what she is talking about and I can continue working with going forward, HIGHLY recommend Annie @ Edenmed
Dear Ed,
Thank you for travelling all that way to see Annie and I. It's wonderful to be able to help in rejuvenating skin through Sciton BBL and medical microneedling as well and the minimally invasive non surgical treatments that I offer. Annie's approach is highly personalised and we're both delighted you had such a great experience.
deborah pritchard
2023.12.22
I booked an initial cosultation to discuss botox and dermal fillers.
Dr Sam made me feel so at ease, he was very professional, reassuring and knowledgeable. Everything was explained fully.
I decided to go ahead with the treatments.
I am delighted with the results.
I have now booked in for further treatments in the new year.
I highly recommend Dr Sam.
Dear Deborah,
Thank you so much for your kind and generous words. It was an absolute pleasure to see you and help with natural rejuvenation treatments. You'll have a wonderful experience with Annie as well. Thank you for chosing our clinic.
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Hayley Clarke
2023.10.17
A fantastic consultation with Dr.Sam. Felt zero pressure and he took so much time with me to understand exactly what I wanted. I live abroad however this was no trouble for him, a telephone consultation and now booked in on my return as I trust him completely. Couldn’t recommend more. I have had issues in the past where fillers have caused more issues for me, Sam seems super passionate about making you feel better about your look keeping in mind not causing any other issues!
Dear Hayley,
Thank you for your kind review. Thank you for travelling so far to come and see me. I hope to see you again soon.
Jackie Evans
2023.09.28
Dr. Sam is truly amazing specialist in his area. I’ve been visiting him for Botox treatments for 2 years now and lately for some fillers adjustment on my face and it’s always been a good experience. He is very knowledgeable and make sure to advise on the risks and expectations. I like that his approach is always natural and healthy look. He keeps my skin glowing , wrinkles-free and youthful. Definitely would recommend him to anyone !
Dear Jackie,
Thank you for highlighting how important it is that aesthetic medicine takes a very natural approach to facial and body rejuvenation. I personally don't adhere to the concept of abnormal augmentation that is so pervasive in social media. Things like Russian lips and Fox Eyes are, in my opinion, terrible and totally the wrong way forwards for aesthetic medicine. Thank you for trusting me in providing as natural an effect as possible.
Debbie Masters
2023.09.19
I have been seeing Sam regularly for several years and trust him explicitly.. Although I am older than when I began my journey with Sam ( because of course we are continually ageing) I look fresher, my skin is firmer, the texture improved
.If you're looking to regain your confidence and are unsure who to turn to, look no further. Sam is kind and gentle, highly experienced and knowledgeable as he is a qualified surgeon ..He isn't just doing a jo he really does care and is focused on you as an individual, taking pride in everything he does.
Thank you Sam
Dear Debbie,
Thank you so much for your persistent patience in the process. It is incredibly rewarding for me to see such positive progress. Seeing natural results evolve over time and the positive impact on people's lives is unbelievably rewarding. I'm so glad you're pleased. Thank you 🙏
Susi Wyatt
2023.07.06
Always friendly and professional, simply the best🤩
Dear Susi, it's always such a pleasure to see you. Thank you.
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Rebecca Hirst
2023.05.04
Booked an appointment with Sam to have Dermal Fillers for my nose as it has been one of my biggest insecurities. I did a lot of research beforehand so I knew what to expect, but Sam absolutely exceeded all expectations. I was really nervous but he made me feel at ease instantly, I felt completely comfortable and relaxed and everything went better than I could have ever expected. Really happy with the results so far. Sam, you have no idea just how much of a difference you’ve already made to my confidence and my life. An extremely talented and incredible human being. Thankyou for being so lovely and for making my first experience with you, so great😊
Dear Rebecca,
It was wonderful to meet you and your sister. I could totally empathise and I know this is something that has distressed you for a long time. I'm really happy and feel honoured to have been able to help. Thank you for such a detailed description of what these treatments can do for people. It isn't what the media portray, in changing a person's face. It's much more in helping a person's soul. Thank you!
Emma Jones
2023.04.24
Was recommended to come here by a friend, was advised to have endolift by Sam to achieve the results I wanted.
As this involves a wire being inserted under the skin, I was very nervous, as I hate needles. Sam was incredibly patient with me, so would highly recommend him as took his time and understood I was quite nervous.
Booking back in to have Botox on my check up too.
Dear Emma, Thank you for coming and also for your patience and trust. Endolift is an advanced laser treatment, so I totally understand why you were nervous. Thank you so much for your kind review. Looking forward to seeing you again soon.
Stacey Danville
2023.02.22
A very disappointing experience at the clinic with Dr. Sam overall. Back in May 2022 l was advised in my initial consultation that there would be a greater than 50% chance of my redness/flushing being significantly improved with BBL/Micro needling. Fast forward 10 months and l am now advised that it is possible that l will begin to see a benefit in the not too distant future. The treatment is complete and it did not work at all. So l am 2.5k down and nothing to show for it. My emails are now ignored as l have gone to another clinic, so l feel completely let down, disregarded, frustrated and upset at the treatment l have received. My one star is for Annie who is a wonderful human being who is left almost as disappointed as me in the lack of results. It took a lot for me to put my trust in Dr. Sam and it backfired mentally and financially.
Dear Stacey, firstly I'd once again like to express my regret that we weren't able to get the results at this stage that you were hoping for. I'd like to thank you for your feedback and apologise for my tardiness in getting back to you via email, which I hope you have now received and clarifies the position. Your experience highlights many important points and I'd like to thank you for allowing me this opportunity to comment on them. Firstly, all medical cosmetic treatments carry risks, which everyone contemplating treatment should be aware of. Particularly with Sciton BBL and other intense light therapies, there is a risk of superficial burning and pigmentary changes. These risks limit the intensity of treatment that can be done, as safety is our utmost priority. Secondly, BBL takes very many months and even years to fully effect the skin. Studies have shown benefit to DNA gene expression and improved skin function, that goes beyond what is visible on the surface of the skin. Therefore the effectiveness of BBL treatment, depending on the underlying skin issues, may last weeks, months or even years. Thirdly, I will go out of my way to try to get the results you're looking for and give my very best opinion based on my experience, medical knowledge and the scientific literature. However, I cannot guarantee a spefic outcome, though I'll do everything I can to try to acheive the outcome you're after. There's no hard sell of services and clients are free to decline treatment at any time. When booking an appointment online, please be sure to read the guarantee and refund policy.
Lastly, thank you for your kind words regarding Annie, who is indeed a wonderful human being, an incredibly dedicated and talented practitioner and an empathic and professional colleague.