E & G التقييمات

It's been long overdue for me to give E&G Automotives their deserved review. I've been going to E&G automotives for a number of services ranging from Diagnostics, Alignments to bigger jobs like replacing return/brake lines on my vehicle - over the span of several years. The have been consistent in their professionalism, courtesy and quality of their work, from Heather, at the front desk, to Brian and the other technicians that work their magic in the bays. One of my favorite aspects regarding their work is how they send pictures and videos of their findings during the diagnostics phase so you can see what the see when looking at your vehicle allowing you to make an informed decision on how you want to proceed with your car. They are transparent through the whole process and at one point brought me to where my vehicle was to show me the work that was being done on it. When you go to E&GPS Automotives, you'll be in good hands, can't recommend them enough.

The service done at E & G was exceptional! My Bella found a new doctor! Thank you Eric and Heather!

They fit me in to their schedule quickly and checked over the brakes that Gary Rome failed me for inspection and were trying to charge me unnecessarily. great service

They found the problem fixed the problem but very very expensive. I could have gotten work done cheaper at another shop

I'm from out of town and needed repairs. These guys are honest and thorough. Highly recommend.

I love the text with pictures and updates and the loaner was super convenient considering I get one day off a week to get everything done. Professional, friendly and convenient!

I like that they make recommendations when they find something that needs attention. Better to pay now than pay later!

Horrible customer service! Still waiting for girl who answered the phone yesterday to call back with the amount for a taillight bulb replacement that the guy at Brad's did this morning for free and without an appointment in 2 minutes so you can cancel mine for next Thursday! Lol A week to get a bulb replaced 😳🙄 and a Bimbo to go with it! Never would recommend!!!

Everyone is great and does awesome job.

Good mechanics, good work and respect of vehicle and owners. Stand behind there work . Little expensive

Great service!

Well, let’s just say I’ve had my share of bad mechanics, bad service rude people checking me out, But this isn’t the case at all. Greeted me with a smile very friendly, reasonable wait time on the Jeep. Followed up after the service was done. I even had a few laughs.. The reviews were very good that was my initial reason for going and I’m gonna keep the reviews going as very good thank you so much for a woman going in to Work done I will recommend this place .. Thank you so much

Had no prior relationship with them but was looking to buy a used car and scheduled with them to have them check it out. While there were some communication snags initially, they worked to make everything happen as smoothly as possible. The end result is that they were able to show me exactly what needed to happen for the car to be drivable and gave me solid information to give to the used car dealer for a follow-up conversation. There was between $3500 - $4000 worth of work that would need to be done and the dealership had endangered my life by putting me in a car with a tire that had dry rot. Without this mechanic, I wouldn’t have known most of what he showed me and would have bought a car that required even more money to be invested.

This was my first time getting my vehicle serviced at E&G and I felt like I made the right decision right from the initial phone call. I had the pleasure of working with Heather and I was very impressed with her mechanical knowledge and her friendly attitude. She called me after the technician diagnosed the issue and clearly explained what was wrong and what the options were. The vehicle had the necessary repairs made and I got my car back the same day. I was informed if there were any issues with the repair or if there was anything else that I may need to just let them know. Just as impressive was that I got a call a day or two later as a follow up to see if everything was going as expected. I’ve never had any mechanic or dealer call me as a follow up! Even better, a few days later I received a thank you card in the mail for having my car serviced at E&G! Not that I expect any other issues with my car but it is comforting to know there is a garage close to me that can service my vehicle in a professional and reliable manner!

Brought my car in because the AC would blow cold then warm intermittently. Two visits and $1100 later, my AC blows nothing but hot air and they wanted me to bring it back for a third visit. I took the vehicle to another mechanic, they repaired the AC, and I found out the problem had nothing to do with what was replaced by E&G in the first place. That was a $1100 mistake and education process on my part, unfortunately. The people are friendly and courteous, but I like my vehicle fixed right the first time, and at least if it isn't fixed correctly the first time don't charge me for each additional visit and keep putting new parts in while you guess what the problem is. I can't afford to pay for each visit and multiple new parts until the mechanic guesses correctly as to what the problem is. Lesson learned, and an expensive one at that! I wanted to update, I did receive a refund for my second visit, Brian was very apologetic about not being able to diagnose the issue in a timely manner. This to me shows good business practice, and I would use E&G again.